All courses

All manufacturing personnel must receive initial and ongoing training in the theory and practice of GMP. Everyone who works in a processing, quality control, packaging, or warehouse environment for a pharmaceutical or biotechnology company, or one of their contractors, must understand why GMP is important, how it applies to them, and how to comply with it. This course provides an introduction in the basics of GMP.This course discusses what GMP is and why it is important, the main principles of GMP and how different departments function together with protecting quality, safety and efficacy of the pharmaceutical products.

This course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.This course approaches the integration of management systems from a risk-based approach, encouraging learners to take the broadest possible view of the processes in their organisation and the related risks, opportunities and occupational risks that need to be identified, controlled and managed. It also considers the implications of a multi-standard certification and develops the basis for an integrated approach to MS auditing.Course Content:SESSION ONE: Process-based QMSSESSION TWO: Auditing for Continual ImprovementSESSION THREE: Introduction to EMS AuditingSESSION FOUR: ISO 14001:2026  Interpretation for AuditSESSION FIVE: Introduction to OH&S MSSESSION SIX: Risk Assessment: Tools, Techniques and ControlsSESSION SEVEN: Audits: Definitions and PrinciplesSESSION EIGHT: Planning and Preparing for the AuditSESSION NINE: Conducting the AuditSESSION TEN: Audit Reporting and Follow-upSESSION ELEVEN: Auditor CompetencePrior Knowledge:Before starting this course, learners are expected to have the following prior knowledge:Management Systems:- Plan, Do, Check, Act (PDCA) cycle.- The core elements of a management system and the interrelationship between the context of the organisation, leadership, planning, support, operation, performance evaluation and improvement. Quality, environmental and OH&S management:- The purpose, fundamental concepts, structure, management principles and the benefits with reference to the abovementioned disciplines.ISO/FDIS 9001:2026, ISO 14001:2026 and ISO 45001:2018:- An understanding of the requirements of ISO/FDIS 9001:2026, ISO 14001:2026 and ISO 45001:2018 and the commonly used management system terms and definitions, as given in these standards, which may be gained by completing the foundation training courses or equivalent.Course Certification:On completion of this course learners will be issued with a “Certificate of Attendance”.

The objective of this course is to provide learners with the knowledge and skills required to perform social accountability audits of an organisation’s conformance in accordance with ISO 19011. This course is recognised by APSCA for CPD purposes, aligned with the APSCA Competency Framework and is worth 40 CPD credits.Recommended Prior KnowledgeBefore starting the course, learners are expected to have knowledge of the following:- SA8000® Standard- Social Accountability International (SAI) Guidance for the SA8000® Standard- Ethical Trading Initiative (ETI) Base Code- The International Labour Organisation (ILO) Standards- UN Human Rights ResolutionsTrusted Social Accountability Lead Auditor training from a leading course providerOur courses are delivered by tutors who are environmental management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are continually assessed and required to complete an end-of-course written examination.Course CertificationOn completion of this course:- Learners who attend the course in full and pass the examination will be issued with a 'Certificate of Achievement' that may satisfy part of the formal training for an individual seeking certification as a Lead Auditor.  Please refer to the relevant auditor certification body for specific requirements.- Learners who attend the full duration of the course will be issued with a 'Certificate of Attendance'.- Learners who fail the examination will be allowed to resit the examination a maximum of two times within 12 months of the end date of the course.

DescriptionThe objective of this course is to provide you with the knowledge and skills required to perform first, second and third-party audits of Information Security Management Systems (ISMS) against ISO/IEC 27001:2022 (with ISO/IEC 27002), in accordance with ISO 19011 and ISO/IEC 17021, as applicable.IRCA AccreditationWe are accredited by the International Register of Certified Auditors (IRCA) globally. This course is accredited by IRCA, reference number 2549 - PR 373.

This course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.This course has been developed by SGS and aims to provide learners with the competency framework to assist in developing, implementing and maintaining a QMS while meeting ISO/FDIS 9001:2026 requirements.

Course DescriptionThis course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.The purpose of this course is to provide learners with an understanding of the concept of Quality Management Systems and provides an overview of the purpose and requirements of ISO/FDIS 9001:2026 as a tool for business improvement.Course ContentSESSION ONE: Introduction to the ISO 9000 Series of Management Systems StandardsSESSION TWO: ISO/FDIS 9001:2026 Overview and           Clauses 4 - 6SESSION THREE: ISO/FDIS 9001:2026 – Clause 7SESSION FOUR: ISO/FDIS 9001:2026 – Clause 8SESSION FIVE: ISO/FDIS 9001:2026 – Clauses 9 - 10Prior KnowledgeNot applicable for this course.Course CertificationOn completion of this course, learners will be issued with a “Certificate of Attendance”.

This course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.The purpose of this course is to provide learners with the knowledge and skills required to perform an internal audit of part of a Quality Management System (QMS) based on ISO/FDIS 9001:2026, report on the effective implementation and maintenance of the management system in accordance with ISO 19011:2026 and to contribute to the continual improvement of the QMS.Course Content:SESSION ONE: Process-based Quality Management Systems (QMS)SESSION TWO: Auditing for Continual ImprovementSESSION THREE: Audit Definition and PrinciplesSESSION FOUR: Planning and Preparation for the AuditSESSION FIVE: On-site Audit ActivitiesSESSION SIX: Audit Reporting and Follow-upSESSION SEVEN: Auditor CompetencePrior Knowledge:Knowledge of the requirement of ISO/FDIS 9001:2026, which may be gained by completing a QMS Introduction training course or equivalent.Management systems:- Understand the Plan-Do-Check-Act (PDCA) cycle.- Knowledge of quality management systems (QMS) and the requirements of ISO/FDIS 9001:2026.Quality Management:- A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction.- Interpret commonly used quality management terms and definitions, as given in ISO 9000.Course CertificationOn completion of this course learners will be issued with a “Certificate of Attendance”.

This course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO9001:2026. This course aims to provide learners with an overview of the main changes from ISO 9001:2015 to ISO/FDIS 9001:2026

The objective of this course is to provide learners with the knowledge and skills required to perform internal audits of management systems based on the requirements of ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018 (or equivalent), and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.Course detailsDuration: 3 daysAccreditation: SGS certificate of attendance upon completionPrior KnowledgeBefore starting this course, learners are expected to have the following prior knowledge:▪ Management Systems:▪ Quality, environmental and OH&S management:▪ ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018:Course ContentProcess-based QMSAuditing for Continual ImprovementIntroduction to EMS AuditingISO 14001:2026 Interpretation for AuditIntroduction to OH&S MSRisk Assessment: Tools, Techniques and ControlsAudits: Definitions and PrinciplesPlanning and Preparing for the AuditConducting the AuditAudit Reporting and Follow-upAuditor Competence

This course is certificated by the Chartered Quality Institute (CQI) and International Register of Certificated Auditors (IRCA).  CQI and IRCA Course Certification Number 2300 - PR 363.Course CriteriaUpon completion of the course. learners will be able to:1) Explain the purpose of business continuity management systems standards, of management system audit, of third-party certification and the business benefits of improved performance of the business continuity management system.2) Explain the role and responsibilities of an auditor to plan, conduct, report and follow up a BCMS audit in accordance with ISO 19011 (and ISO 17021 where appropriate).3) Plan, conduct, report and follow up an audit of a BCMS to establish conformity with ISO 22301 and in accordance with ISO 19011 ) and ISO 17021 where appropriate).Learners will need to demonstrate acceptable performance in these areas to complete the course successfully.Prior KnowledgeBefore starting this course, learners are expected to have the following prior knowledge of the:1) Requirements of ISO 22301:20192) Following business continuity management (BCM) principles and concepts:the purpose and benefits of a business impact analysis;the principals of risk assessment and analysis;typical business continuity strategies;business continuity response options;BCMS performance metrics, monitoring and performance measurements;exercise and testing methodologies.

The objective of this course is to provide learners with an understanding of the current changes from ISO 14001:2015 to ISO 14001:2026, to be able to maintain compliance with an existing Environmental Management System (EMS).Course DetailsDuration: Half dayAccreditation: SGS certificate of attendance upon completionPrior KnowledgeThere is no prior knowledge expected for this course.Course Content▪ ISO 14001:2026 updates and variations to ISO 14001:2015▪ Introduction of modernised terminology and the “Harmonized Structure”