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Process Improvement
ISCEA Certified Lean Master Program - Session C
This program is certified by ISCEA (International Supply Chain Education Alliance). ISCEA is a governing body for the Ptak Prize and its mission is to be a single source for Total Supply Chain Knowledge through Education, Certification, and Recognition. ISCEA is a worldwide professional organization.Certified Lean Masters are change agents that deliver results in meeting business objectives and contribute significant improvement to an organization’s bottom line. They stimulate thinking by challenging conventional wisdom and providing options for the successful application of lean concepts across the supply chain from suppliers to customers.COURSE OUTLINE (9 DAYS) A multi-session program with a complete package of education and coaching on the creation of Lean supply chains.3 educational sessions of 3 days each for participants to apply the knowledge to their Lean initiative.Participants improve one value stream at their organization, create quantifiable improvements, and begin seeing immediate results.A certification exam and the opportunity for participants to earn personal recognition as a certified Lean Master.3 Sessions X 3 Days = 9 Days of InstructionSession A: Crafting a lean initiative and value stream mapping (3 days)Session B: Creating flow and leveraging pull (3 days) [ONLY for completion of Session A]Session C: Lean supply chains and the CLM™ exam (3 days) [ONLY for completion of Session B]PROFESSIONAL TUTORMr. Henry Soo MBus, SCOR-p, CSCP, CPIM, CLM, CSCM, CDDP, IC3PM, CSSBB, CPF, CPP Master, TOC Jonah, BBiTHenry Soo has more than 25 years’ experience in software development and supply chain management by integrating TOC, Lean, Six Sigma and customer experience management for senior executive. He has served a range of small to large-sized enterprises to provide solutions for profits growth without taking real risk and significant investment, with ultimate goal of helping clients to succeed.(ISCEA reserves the right of final tutor arrangement)GENERAL INFORMATIONVenue: Mongkok / Shatin Training Centre / HKSTP/ TBCMedium: Cantonese supplemented with English materialsFee: HK$10,000 per person for each module A / B / *C (i.e. HK$30,000 per person for the course A + B + *C)Remarks: HK$4,800 will be charged for issuing a CLM™ certificate.
Digital Trust
ISO/IEC 27701:2025 Internal Auditors Course
This course is designed to provide the participants an understanding of the ISO/IEC 27701:2025 standard, how it could be used to implement a Privacy Information Management System (PIMS), and the techniques to conduct an internal audit of a PIMS. Upon completing this course, the participants should be able to plan, conduct and report an internal audit of an PIMS.COURSE OUTLINE: The structure of ISO/IEC 27701 and its relationship with ISO/IEC 27001The information security risk assessment related to privacy dataThe privacy risk assessment process Controls used to protect the information security of privacy dataControls used for being a data controllerControls used for being a data processorAuditing techniques for the requirements and controlsIdentifying and writing non-conformities for PIMSPROFESSIONAL TRAINER:Certified Information Privacy Professional / Europe (CIPP/E) or Certified Data Protection Solutions Engineer (CDPSE)Certified Information Systems Auditor (CISA);ISO/IEC 27701 Lead Auditor, ISO/IEC 27001 Lead Auditor, ISO/IEC 27017 (cloud security), ISO/IEC 27018 (privacy on public cloud) Lead Auditor, ISO/IEC 27001 Lead Auditor Course trainerEU GDPR trainerPRE-REQUISITES: Previous experience of ISO/IEC 27001 (information security) or other management systems such as ISO 9001 is not required but recommended.Familiarity with privacy regulations such as EU GDPR or HK PDPO is suggested in order to appreciate the requirements and controls of the ISO/IEC 27701 standard. Participant who is not trained on the privacy laws is recommended to taking a course on privacy laws (ITPDPO) prior to this course.CERTIFICATION (Attendance: 100%)Learners who successfully completed the course with full attendance will be issued a certificate by SGS Hong Kong Limited.GENERAL INFORMATIONVenue: T.S.T. / Kwun Tong / Jordon / Wan Chai / Sheung Wan Training Centre / HKSTP/ TBCMedium: Cantonese supplemented with English materials*Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking
Food Safety and Food Hygiene
ISO 22000:2018 Food Safety Management Systems Implementation Training Course
COURSE CRITERIAUPON COMPLETION OF THIS COURSE, LEARNERS WILL BE ABLE TO:- Know and understand the requirements of the latest version of ISO 22000:2018;- Plan how to implement ISO 22000:2018 into any organisation.Learners will need to demonstrate acceptable performance in all of these areas in order to complete the course successfully.COURSE CONTENTSESSION 1: ISO 22000:2018 PRINCIPLES AND DETAIL• ISO 22000 and the process approach• Risk-based thinking• FSMS principles• The structure of ISO 22000:2018• Scope and application of ISO 22000:2018• Clause 4: Context of the organisation• Clause 5: Leadership• Clause 6: Planning• Clause 7: Support• Clause 8: Operation• Clause 9: Performance evaluation• Clause 10: ImprovementSESSION 2: PROJECT MANAGEMENT PRINCIPLES AND THEIR APPLICATION• Project management• Project stages• Project planning• Project control• Project organisation• Planning• Estimating• Cost estimatingSESSION 3: PROJECT STEPS INVOLVED IN ISO 22000:2018 IMPLEMENTATION• Project implementation steps• FSMS risks• Food safety legislation• Significant risks• Risk and legislation registers• Gap analysis• Gap analysis results• Food safety issue responsibilities• Steering group• FSMS manual• Procedures and work instructions• Implementation and monitoring• Internal audit programme• Certifying body• Management review• Final assessmentSESSION 4: FSMS DESIGN• Status evaluation• System design changes• Implementation• Internal audits• Project close-outSESSION 5: IMPLEMENTING NEW PROCEDURES AND PROCESSES• Importance of people• Initiative• Motivation and commitment• Change managementSESSION 6: REVIEWING AND ASSESSING IMPLEMENTATION PROGRESS• Project process reviews• Phase 1 and 2 activities• Typical deliverables• Internal audit scheduleSESSION 7: THE CERTIFICATION PROCESS AND PREPARING FOR THIS• Stage 2 site certification audit• Audit stages• Outcomes of an audit• Certification cost• Key activities prior to a certification auditPROFESSIONAL TRAINERCQI/IRCA , FSSC approved ISO 22000 Lead Tutor, FSSC Lead Auditor, BRC Lead Auditor and HACCP Lead Auditor with a considerable field and theoretical background in food industry.CERTIFICATION (ATTENDANCE 80%)Delegates who successfully completed the course will be issued a certificate by SGS HK Limited.GENERAL INFORMATIONVenue: T.S.T. / Wan Chai / Sheung Wan Training Centre / HKSTP/ TBCMedium: Cantonese supplemented with English materials*Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking
Food
FSSC 22000 V7: Introduction and V6 to V7 Transition Training Course
This course has been developed by SGS for the benefit of clients wishing to understand the FSSC 22000 Certification Scheme and its requirements. The scheme was updated form version 6 to version 7SGS is a FSSC Licensed Training Organisation. This introduction training course has been approved by FSSC 22000 and provides learners with knowledge of the most up-to-date information from the FSSC 22000 Certification Scheme and its Additional Requirements.The objective of this course is to provide learners with the knowledge and understanding of a FSMS against FSSC 22000 V7 and ISO 22000:2018, in accordance with ISO 22002-100, ISO 22002-X:2025 and additional requirements as applicable.Prior Knowledge:The course is designed ideally for experienced food safety professionals with an understanding of the management systems approach to food safety.Prior to attending this training course, learners should have, but it is not essential, sufficient knowledge of the following food safety management principles and concepts to ensure that this training is as beneficial as possible:Knowledge of the following food safety management principles and concepts is recommended:• implementing or operating a management system within a food sector context. This includes GFSI approved schemes such as FSSC 22000, BRCGS Food and/or other schemes which include management system components;• knowledge of prerequisite programmes as specified in ISO/TS 22002-1;• Good Practice Guides for Agriculture (GAP), Veterinary (GVP), Manufacturing (GMP), Hygiene (GHP), Production (GPP), Distribution (GDP) and/or Trading (GTP) depending on the segment of the food chain in which the student operates;• the principles of HACCP as defined by the Codex Alimentarius Commission.Course Outline:• Introduction of FSMS and GFSI Approved FSMS scheme• Overview of FSSC 22000 V7 standard requirements: • ISO 22000:2018 • Generic PRP(ISO 22002-100:2025) ;Specific PRP(ISO 22002-X:2025) • FSSC 22000 Additional Requirements• Changes between version 6.0 to 7.0 and Challenges• Certification process of FSSC 22000• TestCombined with Practical example and discussion from the experienced Lead Auditor.Professional TrainerApproved Lead auditor in GFSI certification scheme Our facilitators, with food focused academic and work background, had plenty of food management system audit experience from various food industries.Certification (Attendance: 100%)Delegates who successfully completed the course will be issued a certificate by SGS Hong Kong Limited.General InformationDuration: 1 Day, 9 am - 6 pmMedium: Cantonese supplemented with English materialsVenue: HKSTP / T.S.T. / Wan Chai / Sheung Wan Training Centre / TBCMedium: Cantonese supplemented with English materials* Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking
Automotive
"SGS Academy Training Coupon" HKD 500
Training Coupon – HKD 500 Value (Pay Only HKD 400)Purchase this HKD 500 training coupon for just HKD 400 and enjoy access to our premium training programs.Perfect for upgrading your skills, attending workshops, or exploring new learning opportunities.Key Benefits✅ Save 20% instantly on training fees✅ Flexible usage across selected courses✅ Valid for 6 months from purchase dateHow to Purchase?1. Create an account and add the coupon to your cart for checkout.2. An invoice will be provided after purchase.3. The SGS Academy team will contact you and send the e-coupon within 3 working days.How to Use the Coupon?Contact the SGS Academy team by email HK.Academy.Admin@sgs.com with your selected course and class dates.Special denomination gift vouchers are also available!For inquiries, please contact us by email: HK.Academy.Admin@sgs.com or by phone +852 2765 3530.
Automotive
"SGS Academy Training Coupon" HKD 1,000
Training Coupon – HKD 1,000 Value (Pay Only HKD 800)Purchase this HKD 1,000 training coupon for just HKD 800 and enjoy access to our premium training programs.Perfect for upgrading your skills, attending workshops, or exploring new learning opportunities.Key Benefits✅ Save 20% instantly on training fees✅ Flexible usage across selected courses✅ Valid for 6 months from purchase dateHow to Purchase?1. Create an account and add the coupon to your cart for checkout.2. An invoice will be provided after purchase.3. The SGS Academy team will contact you and send the e-coupon within 3 working days.How to Use the Coupon?Contact the SGS Academy team by email HK.Academy.Admin@sgs.com with your selected course and class dates.Special denomination gift vouchers are also available!For inquiries, please contact us by email: HK.Academy.Admin@sgs.com or by phone +852 2765 3530.
Personal Development & Soft Skills
Creative and Innovative Thinking using the LEGO® SERIOUS PLAY® Materials and Methodology
The LEGO® SERIOUS PLAY® methodology (hereinafter called LSP) “© [2017] The LEGO Group” is a creative process which facilitates meeting, communication and problem-solving. Participants are led through a series of questions, probing deeper and deeper into the subject. Each participant builds his or her own 3D LEGO ® model in response to the facilitator’s questions using specially selected LEGO® elements. By visual, auditory, and kinesthetic skills, it requires participants to learn and listen, and it provides all participants with a voice. This workshop is not a training course or tools with creative or design , etc. COURSE OUTLINE -Understand the principles of LSP -Applications of using LSP -Creative process -Explore your unlock knowledge and imaginationPROFESSIONAL TRAINERWONG Kin Wai- Certified and trained facilitator of LEGO® SERIOUS PLAY® method and materials- Certified and trained facilitator of Six Bricks and DUPLO® Play Box- Over 15 years of experience in the field of management and entrepreneurial consulting, auditing and training.- An experienced trainer and delivers training a broad range of industries in the areas of quality management, project management, project development, process control and monitoring.- IRCA registered ISO 9001:2008/2015 lead auditor and ISO 14001:2015 auditor.(SGS Hong Kong Ltd. reserves the right of final tutor arrangement)CERTIFICATION (Attendance: 100%) Delegates who successfully completed the course will be issued a certificate by SGS Hong Kong Limited. GENERAL INFORMATION Venue: TBC Medium: Cantonese*Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking **2 or more enrolment in same organization is more effective and enjoy special discount
Personal Development & Soft Skills
Creativity with Positivity - Let's Play and Create! (Using "Six Bricks & Play Box" and "LEGO® SERIOUS PLAY®")
市場環境瞬息萬變,管理層不但要滿足客戶日漸提高的要求,更要為工作團隊注入正能量,以嶄新思維應對業務的新挑戰。作為管理層的您,準備好接受這項「重要任務」嗎?由樂高(LEGO®)總部、樂高基金會與專家合作開發的LEGO® SERIOUS PLAY®、Deep Dive of Six Bricks 及 DUPLO® Play Box為嶄新的培訓引導工具,能夠讓學員透過創造「觸得到」及「望得見」的立體模型,啟發個人和團隊以隱喻( Metaphor)方式分享其想法和感受,藉此啟發創意並促進團隊協作。而「體驗式學習」活動亦有助深化學員對學習主題的印象,成為圑隊間的共同記憶!課程內容介紹Six Bricks 及 Play Box (SBPB)透過SBPB ,體驗4大「正向思維」活動-同理心-釋放壓力-合作-認知介紹LEGO® SERIOUS PLAY® (LSP)透過LSP ,體驗2-3項「激發創意」活動-「傳統」與「創意」- 您了解了嗎?-「宏觀管理」與「微觀管理」- 管理有新「橋」?- 把「正念」融會在「管理」
Personal Development & Soft Skills
Storytelling for Engaging Presentation
COURSE OUTLINE1. Stories in presentations bring to life abstract dataHow to enable listeners to better hear, understand and remember what you sayMake sweet reason has its place2. The art of good storytellerPlain (Keep it simple)Light (Make sure your story is appropriate to your audience)Obvious (Be clear and focused)Tight (Keep it short)3. How to give your story a heartCreate and satisfy desireMake it memorableBe conversationalRespect your listeners4. 8 classic storytelling techniques for presentationsMonomyth (hero’s journey)The mountainNested loopsSparklineIn medias resConverging ideasFalse startPetal Structure5. How to make your customer the heroWhat is your hero’s power?How did your hero become ‘super’?What threatens your hero?What drives your hero to do well?6. The power of storytellingTelling your stories helps you to express what makes you different in the workplaceWORKSHOP FORMAT:LectureDiscussion and reflectionRole playsPractice and feedbackCERTIFICATION (Attendance: 100%)Delegates who successfully completed the course will be issued a certificate by SGS Hong Kong Limited.GENERAL INFORMATIONVenue: T.S.T. / Wan Chai / Sheung Wan Training Centre / HKSTP/ TBCMedium: Cantonese supplemented with English materials* Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking
Industrial
Behavior-Based Safety for the Logistics Industry: Observation, Coaching and AI Integration
The logistics sector, encompassing warehousing, transportation, and fleet operations, is the backbone of the global economy. However, it is also one of the most hazardous industries, particularly in areas such as transportation, material handling, and warehouse operations, second to construction. While traditional safety programs focus on compliance with regulations, a staggering number of these incidents are linked to human behaviour. Behaviour-Based Safety (BBS) offers a proactive, systematic, and data-driven approach that moves beyond simple compliance. It analyzes the actions people take, examines the underlying reasons for those actions, and utilizes research-backed interventions to improve safety behaviors.This training program will delve into the core principles of BBS, focusing on observation, coaching, and reinforcement of safe practices within the unique context of logistics, with an aim to lower hazards, risks, and incidents. Recognizing the transformative potential of modern technology, this program integrates the power of Artificial Intelligence to revolutionize how BBS initiatives are measured and managed. By leveraging AI for automated data collection, advanced analytics, and streamlined reporting, logistics organizations can shift from basic tracking to an intelligent, proactive, and predictive approach to safety, leading to more effective interventions and a stronger, more resilient safety culture.CERTIFICATION (Attendance 100%) Delegates who successfully completed the course will be issued a Certificate by SGS Hong Kong Ltd.GENERAL INFORMATION• Venue: T.S.T. / Kwun Tong / Wan Chai / Sheung Wan/ Jordan Training Centre / HKSTP / TBC• Medium: Mandarin (supplemented with English materials)*Discount will be offered to SGS certified clients, all enrolment made one month prior to the course or online booking
Personal Development & Soft Skills
Effective Leadership: Strategies for Building Future Leaders and Managing Difficult Conversations
TOPICS COVERED IN THIS COURSEDay 1: Building Leadership FoundationsFocus: Develop core leadership competencies, including self-awareness, strategic communication, and team-building skills, to prepare participants for management roles.Topics Covered:Introduction to Leadership: Leadership vs. management; debunking management myths.Emotional Intelligence: Core EI components (self-awareness, self-regulation, empathy, social skills) vs. IQ.Leadership Styles and Power: Adapting leadership styles to situations.Effective Communication: Principles for impactful communication and building trust.Generational Dynamics: Strategies for leading multigenerational teams.Personal Development Planning: Creating a leadership development plan with SMART goals.Day 2: Mastering Difficult ConversationsFocus: Equip participants with advanced communication and feedback skills to manage challenging behaviors, high emotions, and conflict effectively.Topics Covered:Understanding Difficult Conversations: Defining challenges; using the ladder of inference to avoid misjudgments.Emotional Intelligence in Action: Managing emotions in high-stakes interactions.Feedback Techniques: Positive vs. destructive feedback; structured models.Listening and Questioning: Active listening patterns; open-ended questions for dialogue.Managing Difficult Behaviors: Assertive responses to challenging behaviors; conflict resolution.Planning Conversations: Structuring and delivering effective difficult conversations.
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Gain nationally recognised safety credentials through intensive hands-on training with industry-leading instructors.