Pathway Others

ISO 9001:2015 - Quality Management System - Implementation eLearning Course

Identifier: 50613932
ISO 9001:2015 - Quality Management System - Implementation eLearning Course

About this pathway

Learn about the requirements of ISO 9001:2015 and how to plan for the implementation of the Quality Management System (QMS) in your organisation.


This course consists of two separate eLearning modules:

  1. ISO 9001:2015 - Introduction
  2. ISO 9001:2015 - Implementation

Completion criteria: You will need to achieve a pass mark of 80% or more in the final assessment, to pass this course. You will then be able to download the course completion certificate. You have 12 months access to this course, effective from the date of purchase.


OBJECTIVES

By the end of this course, you will be able to:

  • Follow a systematic approach to establish processes that will improve quality and give customers confidence in the products and services you provide
  • Incorporate the Plan-Do-Check-Act (PDCA) model and risk-based thinking into the management system processes so that you can address risks and make the most of any opportunities
  • Create a culture where employees are encouraged to take an active role in consistently providing products and services that meet customer, statutory and regulatory requirements
  • Use the quality management principles to improve customer satisfaction and raise quality awareness
  • Successfully plan and implement a management system based on an ISO standard
  • Manage the implementation and the project team using project management principles and techniques
  • Ensure changes to processes and procedures are communicated and everyone is trained so they can support and contribute to the management system objectives
  • Complete an objective evaluation of your organisation’s current performance, to ensure the processes are in place and operating as intended
  • Plan and prepare activities in readiness for the certification audit

AUDIENCE

Anyone who requires knowledge of the basics of ISO 9001:2015 and needs to understand how to implement the management system within their organisation.


PRIOR KNOWLEDGE

Before starting this course it is recommended that learners have the following prior knowledge:

  • The concepts of quality management and its relationship to customer satisfaction
  • Commonly used terms and definitions as provided in ISO 9000 quality management guidance and principles

Pathway

Complete each phase in sequence to earn your certification.

1

ISO 9001:2015 - Quality Management System - Introduction eLearning Course

Online
60 Minutes
2

ISO 9001:2015 - Quality Management System - Implementation eLearning Course

Online
60 minutes

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