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The Standard 11 Surface Mining Induction provides training on the skills and knowledge required to meet the Queensland regulatory requirements for those aiming to work in open-cut coal mining operations in Queensland.Course Content:General mining overviewLegislationGeneral safetyManaging workplace hazardsRisk managementIsolation and tagging proceduresSite communication equipment and systemsTraffic and mobile equipment proceduresLifesaving first aidLocal emergency and incident responseFirefighting and fire preventionThe environmentThe work processPlease note: Lunch is catered for this course. Please contact us if you have any dietary requirements.AssessmentThis course includes the following competency-based assessments:Complete a Theory Assessment with multiple choice and short answer questionsComplete a Team Assessment on Hazard Identification and Risk Assessment.Complete a Take 5Complete 3 Safety TagsContribute to Pre-Start MeetingsComplete a Fire Extinguisher inspectionRespond to two First Aid incidents; including where you must perform at least 2 minutes of uninterrupted single rescuer cardiopulmonary resuscitation (CPR) (5 cycles of both compressions and ventilations) on an adult resuscitation manikin placed on the floor.

This course provides participants with the refreshed and updated skills and knowledge required for working safely at heights in the resources and infrastructure industries.Participants will refresh their knowledge regarding how to effectively eliminate or control risks associated with workplace falls by carrying out WHS requirements through safe work practices.Course ContentLearners will refresh their knowledge and skills on the following topics:LegislationPolicies and proceduresSafety systems and equipmentFall prevention measures and devicesFall arrest systemsLadder risk controlsCorrect use of laddersEquipment selection, inspection and maintenanceHazard identification, risk assessment and controlsHandling and securing equipment and materialsEmergency proceduresCorrect fitting of full body harnessesAssessment:This course includes the following competency-based assessments: A Theory Assessment with multiple choice and short answer questionsPractical Assessment, with tasks including:Pre-Start equipment inspectionsCompleting personal risk assessment documentation such as Take 5's and JSA'sCorrectly donning PPE, including a fall arrest harnessSetting up and using fall-prevention and arrest systemsClimbing ladder systems on at least two (2) occasions

All electrical work, including repair, installation and alteration is to be undertaken strictly in accordance with the Work Health and Safety (Mines and Petroleum Sites) Regulation 2022 and associated Australian standards and site standards of engineering practice. This course will inform you of the specific standards and responsibilities that are relevant for authorisation as a low voltage electrical tradesperson in the mining industry.On completion of this training course, you will have an understanding of:Electrical tradesperson requirementsElectrical test and equipment requirementsAustralian standards and legislationThe course covers the following topics:Legislation and compliance documentationIP ratingsVoltage definitionsElectric shock protocolsPower restoration requirementsLighting plants, generators and welding machinesElectrical testing on energised low voltage equipmentAuto electrical equipmentElectrical installation modificationsPortable electrical equipmentElectrical test equipment and maintenanceArc flash and PPE requirements

This course is designed to provide participants with refreshed and updated skills and knowledge required for entering and working in confined spaces in the resources and infrastructure industries. It includes planning and preparing for entry, work and exiting confined spaces including working in accordance with an issued permit, Standby duties, gas monitoring and the issuing of permits.

This course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.The purpose of this course is to provide learners with an understanding of the concept of Quality Management Systems and provides an overview of the purpose and requirements of ISO/FDIS 9001:2026 as a tool for business improvement.Course ContentIntroduction to the ISO 9000 Series of Management Systems StandardsISO/FDIS 9001:2026 Overview and Clauses 4 - 6ISO/FDIS 9001:2026 – Clause 7ISO/FDIS 9001:2026 – Clause 8ISO/FDIS 9001:2026 – Clauses 9 - 10

This course is designed to raise awareness of best and safe practices to eliminate risks that cause injuries and fatalities at construction sites. This unit of competency specifies the mandatory work health and safety training required prior to undertaking construction work.Course Content:Identify health and safety legislative requirements of construction workIdentify construction hazards and risk control measuresIdentify health and safety communication and reporting processesIdentify incident and emergency response proceduresOn completion of this training course, you will:Gain personal awareness and knowledge of health and safety legislative requirements in order to work safely and prevent injury or harm to self and othersLearn how to identify and orally report common construction hazardsUnderstand basic risk control measuresBe able to identify procedures for responding to potential incidents and emergenciesUnderstand correct selection and fitting of common personal protective equipment (PPE) used for construction workAssessment:This course includes the following assessments:A Theory Assessment with multiple choice and short answer questionsPractical Assessments, including:Verbal question and answersCompleting a formCorrect fitting of personal protective equipment (PPE)

This course is designed to provide participants with refreshed and updated skills and knowledge required for entering and working in confined spaces in the resources and infrastructure industries. It includes planning and preparing for entry, work and exiting confined spaces including working in accordance with an issued permit, standby duties, gas monitoring, issuing of permits,  the use of breathing apparatus and confined spaces rescue.Course Content:Legislation, standards, codes of practice and proceduresAssessing, entering, working and exiting confined spacesStandby dutiesSignageLock, tag out and isolation proceduresPurging and ventilationIssuing and working in accordance with a permitEquipment used in or near confined spacesHazard analysis, risk assessment and risk controlsProcedures for atmospheric monitoringUnderstanding and use of gas monitoring equipmentMaintenance of gas monitoring equipmentUse of ropes and knotsSelection, use and maintenance of respiratory devicesResponding to an emergency situationAssessment:A Theory Assessment with multiple choice and short answer questionsPractical Assessments, with tasks including:Pre-Start equipment inspectionsCompleting personal risk assessment documentation such as Take 5's and JSA'sTaking part in two (2) simulated confined space entries under supervision and instructionIssuing and observing work permits as part of the above Confined space entriesUsing breathing apparatus to meet operational requirementsRescuing a person from a confined space

This course will provide participants with an understanding of the key components of an environmental monitoring programme to identify potential microbiological risks in production and open product areas; in addition to explaining different sampling methods and key elements of a corrective action procedure. This is particularly useful when implementing an environmental monitoring programme based on the Global Standard for Food Safety Issue 8 requirements and industry best practices.

This First Aid and CPR refresher course is for those that hold a current first aid certificate only. This course is designed to refresh participants with up-to-date skills and knowledge required to provide first aid response, life support including how to perform cardiopulmonary resuscitation (CPR) on a person who is unconscious and not breathing normally in line with Australian Resuscitation Council (ARC) Guidelines and management of casualty(s) and the incident and other first aiders until the arrival of medical or other assistance.Course Content:DRSABCD action planManaging the unconscious breathing casualtyCardiopulmonary resuscitation (CPR) stepsDemonstration and use of an Automated External Defibrillator (AED)LegalrequirementsInfection controlChoking and airway obstructionFirst Aid kitsChest PainAsthmaAllergic reactions and AnaphylaxisShockWounds and non-life-threatening bleedingBurns and scaldsSafety and risk managementFractures, sprains, strains and dislocationsHead, neck and spinal injuriesEye injuriesHeat and cold induced illnessesPoisons and toxic substancesBites and stingsUnconsciousnessAssessment:This course includes the following competency-based assessments:A Pre-Course Theory AssessmentA Theory Assessment with multiple choice questionsPractical Assessment, with tasks including:Perform at least 2 minutes of uninterrupted single rescuer cardiopulmonary resuscitation (CPR) (5 cycles of both compressions and ventilations) on an adult resuscitation manikin placed on the floor.Perform at least 2 minutes of uninterrupted single rescuer CPR (5 cycles of both compressions and ventilations) on an infant resuscitation manikin placed on a firm surface.Follow the prompts of an automated external defibrillator (AED)Complete an injury reportRespond to the following first aid scenarios:non-life-threatening bleeding control and shockNose bleedAnaphylaxisEnvenomationFractures and dislocationsAsthmaChoking and airway obstruction

This course is designed to provide participants with the skills and knowledge required to provide first aid response, life support including how to perform cardiopulmonary resuscitation (CPR) on a person who is unconscious and not breathing normally in line with Australian Resuscitation Council (ARC) Guidelines and management of casualty(s) and the incident and other first aiders until the arrival of medical or other assistance.Course Content:DRSABCD action planManaging the unconscious breathing casualtyCardiopulmonary resuscitation (CPR) stepsDemonstration and use of an Automated External Defibrillator (AED)LegalrequirementsInfection controlChoking and airway obstructionFirst Aid kitsChest PainAsthmaAllergic reactions and AnaphylaxisShockWounds and non-life-threatening bleedingBurns and scaldsSafety and risk managementFractures, sprains, strains and dislocationsHead, neck and spinal injuriesEye injuriesHeat and cold induced illnessesPoisons and toxic substancesBites and stingsUnconsciousnessAssessment:This course includes the following competency-based assessments:A Pre-Course Theory AssessmentA Theory Assessment with multiple choice questionsPractical Assessment, with tasks including:Perform at least 2 minutes of uninterrupted single rescuer cardiopulmonary resuscitation (CPR) (5 cycles of both compressions and ventilations) on an adult resuscitation manikin placed on the floor.Perform at least 2 minutes of uninterrupted single rescuer CPR (5 cycles of both compressions and ventilations) on an infant resuscitation manikin placed on a firm surface.Follow the prompts of an automated external defibrillator (AED)Complete an injury reportRespond to the following first aid scenarios:non-life-threatening bleeding control and shockNose bleedAnaphylaxisEnvenomationFractures and dislocationsAsthmaChoking and airway obstruction

This course is designed to provide participants with the skills and knowledge required to perform cardiopulmonary resuscitation (CPR) on a person who is unconscious and not breathing normally in line with Australian Resuscitation Council (ARC) Guidelines.Course Content:DRSABCD action planManaging the unconscious breathing casualtyCardiopulmonary resuscitation (CPR) stepsPrinciples and legalities of CPRInfection controlDemonstration and use of an Automated External Defibrillator (AED)Hazards and risk managementAssessment:This course includes the following competency-based assessments:A Theory Assessment with multiple choice questionsPractical Assessment, with tasks including:Perform at least 2 minutes of uninterrupted single rescuer cardiopulmonary resuscitation (CPR) (5 cycles of both compressions and ventilations) on an adult resuscitation manikin placed on the floor.Perform at least 2 minutes of uninterrupted single rescuer CPR (5 cycles of both compressions and ventilations) on an infant resuscitation manikin placed on a firm surface.Follow the prompts of an automated external defibrillator (AED)Manage the unconscious breathing casualtyRespond appropriately in the event of regurgitating or vomiting