This training is designed to give you the relevant skills and knowledge to carry out audits of Quality Management Systems (QMS) against the ISO 9001  requirements. The principles of ISO 9001 set out an explicit management system to audit, examine and continually improve systems for a QMS.IRCA AccreditationThis course is certificated by the Chartered Quality Institute (CQI) and the International Register of Certified Auditors (IRCA).  CQI and IRCA Course Number 17977 - PR 328.This course consists of 11 VILT sessions and the final examination.Prior Knowledge RequirementsManagement systemsThe Plan, Do, Check, Act (PDCA) cycleThe core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review, and continual improvementQuality managementThe fundamental concepts and the seven quality management principles (see ISO 9000):Customer focusLeadershipEngagement of peopleProcess approachImprovementEvidence-based decision makingRelationship managementThe relationship between quality management and customer satisfaction.ISO 9001Knowledge of the requirements of ISO 9001 and the commonly used quality management terms and definitions, as given in ISO 9001, which may be gained by completing an IRCA certified QMS Foundation Training course or the equivalent.Trusted ISO 9001 lead auditor training from a leading course providerOur courses are delivered by tutors who are quality management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are continually assessed and required to complete an end-of-course written examination.Contact your local SGS office for full details of the courses available in your region.

This course is designed to equip participants with an understanding of the requirements for ISO 22002-100:2025 and food chain series, with Guidance for use for ISO 22000.These standards are crucial in implementing practices which address the role the production environment plays in producing safe food products. Coupled with the principles of HACCP as defined by the Codex AlimentariusCommission, this makes for the bases of an effective and well-structured Food Safety Management System (FSMS).

The purpose of this course is to provide learnerswho have an existing, basic knowledge of ESG withthe advancement of skills and knowledge towardsthe tools and techniques required, to implement andreport on ESG material issues and their associatedcriteria.

This course aims to provide executives, management, directors and all persons involved in the management and control and health, safety and environmental issues in the workplace with an overview, knowledge and understanding of the responsibilities of management in terms of the Occupational Health and Safety Act, 85 of 1993 (OHSAct).Note that this course does not provide competence in the application of the requirements of the OHSAct, but only provide the learner with a fundamental understanding of the requirements and the responsibilities of management and other stakeholders in the workplace.

All personnel must receive initial and ongoing training in the theory and practice of GDP. Everyone who works in a warehousing and distribution facility for pharmaceutical or biotechnology products, or one of their contractors, must understand why GDP is important, how it applies to them, and how to comply with it. This course provides an introduction in the basics of GDP.This course discusses what GDP is and why it is important, the main principles of GDP in the integrated supply-chain management of pharmaceutical products and securing medical product quality through the supply chain.

All manufacturing personnel must receive initial and ongoing training in the theory and practice of GMP. Everyone who works in a processing, quality control, packaging, or warehouse environment for a pharmaceutical or biotechnology company, or one of their contractors, must understand why GMP is important, how it applies to them, and how to comply with it. This course provides an introduction in the basics of GMP.This course discusses what GMP is and why it is important, the main principles of GMP and how different departments function together with protecting quality, safety and efficacy of the pharmaceutical products.

This course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.This course approaches the integration of management systems from a risk-based approach, encouraging learners to take the broadest possible view of the processes in their organisation and the related risks, opportunities and occupational risks that need to be identified, controlled and managed. It also considers the implications of a multi-standard certification and develops the basis for an integrated approach to MS auditing.Course Content:SESSION ONE: Process-based QMSSESSION TWO: Auditing for Continual ImprovementSESSION THREE: Introduction to EMS AuditingSESSION FOUR: ISO 14001:2026  Interpretation for AuditSESSION FIVE: Introduction to OH&S MSSESSION SIX: Risk Assessment: Tools, Techniques and ControlsSESSION SEVEN: Audits: Definitions and PrinciplesSESSION EIGHT: Planning and Preparing for the AuditSESSION NINE: Conducting the AuditSESSION TEN: Audit Reporting and Follow-upSESSION ELEVEN: Auditor CompetencePrior Knowledge:Before starting this course, learners are expected to have the following prior knowledge:Management Systems:- Plan, Do, Check, Act (PDCA) cycle.- The core elements of a management system and the interrelationship between the context of the organisation, leadership, planning, support, operation, performance evaluation and improvement. Quality, environmental and OH&S management:- The purpose, fundamental concepts, structure, management principles and the benefits with reference to the abovementioned disciplines.ISO/FDIS 9001:2026, ISO 14001:2026 and ISO 45001:2018:- An understanding of the requirements of ISO/FDIS 9001:2026, ISO 14001:2026 and ISO 45001:2018 and the commonly used management system terms and definitions, as given in these standards, which may be gained by completing the foundation training courses or equivalent.Course Certification:On completion of this course learners will be issued with a “Certificate of Attendance”.

The objective of this course is to provide learners with the knowledge and skills required to perform social accountability audits of an organisation’s conformance in accordance with ISO 19011. This course is recognised by APSCA for CPD purposes, aligned with the APSCA Competency Framework and is worth 40 CPD credits.Recommended Prior KnowledgeBefore starting the course, learners are expected to have knowledge of the following:- SA8000® Standard- Social Accountability International (SAI) Guidance for the SA8000® Standard- Ethical Trading Initiative (ETI) Base Code- The International Labour Organisation (ILO) Standards- UN Human Rights ResolutionsTrusted Social Accountability Lead Auditor training from a leading course providerOur courses are delivered by tutors who are environmental management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are continually assessed and required to complete an end-of-course written examination.Course CertificationOn completion of this course:- Learners who attend the course in full and pass the examination will be issued with a 'Certificate of Achievement' that may satisfy part of the formal training for an individual seeking certification as a Lead Auditor.  Please refer to the relevant auditor certification body for specific requirements.- Learners who attend the full duration of the course will be issued with a 'Certificate of Attendance'.- Learners who fail the examination will be allowed to resit the examination a maximum of two times within 12 months of the end date of the course.

DescriptionThe objective of this course is to provide you with the knowledge and skills required to perform first, second and third-party audits of Information Security Management Systems (ISMS) against ISO/IEC 27001:2022 (with ISO/IEC 27002), in accordance with ISO 19011 and ISO/IEC 17021, as applicable.IRCA AccreditationWe are accredited by the International Register of Certified Auditors (IRCA) globally. This course is accredited by IRCA, reference number 2549 - PR 373.

This course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.This course has been developed by SGS and aims to provide learners with the competency framework to assist in developing, implementing and maintaining a QMS while meeting ISO/FDIS 9001:2026 requirements.

Course DescriptionThis course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.The purpose of this course is to provide learners with an understanding of the concept of Quality Management Systems and provides an overview of the purpose and requirements of ISO/FDIS 9001:2026 as a tool for business improvement.Course ContentSESSION ONE: Introduction to the ISO 9000 Series of Management Systems StandardsSESSION TWO: ISO/FDIS 9001:2026 Overview and           Clauses 4 - 6SESSION THREE: ISO/FDIS 9001:2026 – Clause 7SESSION FOUR: ISO/FDIS 9001:2026 – Clause 8SESSION FIVE: ISO/FDIS 9001:2026 – Clauses 9 - 10Prior KnowledgeNot applicable for this course.Course CertificationOn completion of this course, learners will be issued with a “Certificate of Attendance”.