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The aim of this course is to provide students who have an existing, basic knowledge of, or experience in, quality management with an understanding of the management systems approach and the requirements of ISO 9001, and to provide a basis for students who wish to go on to complete IRCA certified QMS Auditor Training courses.Prior Knowledge Requirements1. Management SystemsThe Plan-Do-Check-Act (PDCA) cycleThe core elements of a management system and the interrelationship between top management responsibility, policy, objective, planning, implementation, measurement, review and continual improvement.2. Quality ManagementThe fundamental concepts and the seven quality management principles (see ISO 9001)Customer focusLeadershipEngagement of peopleProcess approachImprovementEvidence-based decision makingRelationship managementThe relationship between quality management and customer satisfaction3. Quality management terms and definitionsThe commonly used quality management terms and definitions (see ISO 9000)

The course aims to provide a structured training to impart knowledge of effective Integrated Management System – ISO 9001 (Quality), ISO 14001 (Environmental), ISO 45001 (Occupational, Health & Safety) internal audit, which serves as a valuable management tool.  For any organization that wants to manage its integrated management system effectively and meet requirements set out in ISO 9001, ISO 14001 & ISO 45001, this course will enable them to use the internal audit approach to fine-tune their integrated management system.Course ContentIntroduction to Quality, Environmental, Occupational Health and Safety Management System, Principles and DefinitionsUnderstanding the elements of ISO 9001, ISO 14001 & ISO 45001System DocumentationEffective Integrated Management System Audit

The course aims to provide a structured training to impart knowledge of effective Integrated Management System – ISO 9001 (Quality) & ISO 14001 (Environmental) internal audit, which serves as a valuable management tool.  For any organization that wants to manage its integrated management system effectively and meet requirements set out in ISO 9001 & ISO 14001, this course will enable them to use the internal audit approach to fine-tune their integrated management system.Course ContentIntroduction to Quality & Environmental Management System, Principles and DefinitionsUnderstanding the elements of ISO 9001 & ISO 14001System DocumentationEffective Integrated Management System Audit

Effective communication using Geometric Dimensioning and Tolerancing (GD&T) is essential in design and engineering.   Errors in interpreting drawings or customer specifications can result in costly mistakes and material waste. This training program focuses on developing participants' ability to accurately understand and apply GD&T concepts in real-world scenarios.  Through case studies and practical exercises using specially selected drawings, participants will gain hands-on experience.

This course aims to provide learners with the knowledge and skills required to perform first, second and third-party audits of quality management systems against ISO 9001, in accordance with ISO 19011 and ISO/IEC 17021, as applicable. All references to ISO standards in this document are to the current versions, unless stated otherwise.Learners who complete this CQI and IRCA Certified ISO 9001:2026 Lead Auditor (QMS) Training course successfully (within the five years before making an application to become a certificated auditor) will satisfy the training requirements for initial certification as an IRCA QMS auditor. For full training and general requirements, please refer to quality.org/IRCA-grades.Recommended Prior Knowledge Management systemsThe Plan, Do, Check, Act (PDCA) cycleThe core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, performance evaluation and continual improvementQuality managementThe fundamental concepts and the seven quality management principles(see ISO 9000).The relationship between quality management and customer satisfaction.ISO 9001Knowledge of the requirements of ISO 9001 and the commonly used quality management terms and definitions, which may be gained by completing a CQI and IRCA Certified ISO 9001:2026 Foundation (QMS) (FD136) Training course or equivalent.Enrolment informationBy enrolling on this course you agree to your personal information being passed to CQI and IRCA.DisclaimerFor learners undertaking the CQI and IRCA Online Assessment, all aspects relating to examination, proctoring, disqualification decisions, appeals and the issuance of results to the Approved Training Partner (ATP) are the sole responsibility of CQI and IRCA. SGS does not have oversight of, or involvement in, these processes.Trusted ISO 9001 Lead Auditor training from a leading course providerOur courses are delivered by tutors who are quality management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are continually assessed and required to complete an end-of-course written examination.Contact your local SGS office for full details of the courses available in your region.

This training is designed to give you the relevant skills and knowledge to carry out audits of Quality Management Systems (QMS) against the ISO 9001  requirements. The principles of ISO 9001 set out an explicit management system to audit, examine and continually improve systems for a QMS.IRCA AccreditationWe are accredited by the International Register of Certified Auditors (IRCA) globally. This course is accredited by IRCA, 17977 - PR 328.DisclaimerFor learners undertaking the CQI and IRCA Online Assessment, all aspects relating to examination, proctoring, disqualification decisions, appeals and the issuance of results to the Approved Training Partner (ATP) are the sole responsibility of CQI and IRCA. SGS does not have oversight of, or involvement in, these processes.Prior Knowledge RequirementsManagement systemsThe Plan, Do, Check, Act (PDCA) cycleThe core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review, and continual improvementQuality managementThe fundamental concepts and the seven quality management principles (see ISO 9000):Customer focusLeadershipEngagement of peopleProcess approachImprovementEvidence-based decision makingRelationship managementThe relationship between quality management and customer satisfaction.ISO 9001Knowledge of the requirements of ISO 9001 and the commonly used quality management terms and definitions, as given in ISO 9001, which may be gained by completing an IRCA certified QMS Foundation Training course or the equivalent.Trusted ISO 9001 lead auditor training from a leading course providerOur courses are delivered by tutors who are quality management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are continually assessed and required to complete an end-of-course written examination.Contact your local SGS office for full details of the courses available in your region.

The purpose of this course is to provide learners with the knowledge and skills required to perform an internal audit of part of a Quality Management System (QMS) based on ISO 9001:2026, report on the effective implementation and maintenance of the management system in accordance with ISO 19011:2026 and to contribute to the continual improvement of the QMS.Course Content:Session One: Process-based Quality Management Systems (QMS)Session Two: Auditing for Continual ImprovementSession Three: Audit Definition and PrinciplesSession Four: Planning and Preparation for the AuditSession Five: On-site Audit ActivitiesSession Six: Audit Reporting and Follow-upSession Seven: Auditor CompetencePrior Knowledge:Knowledge of the requirementsf of ISO 9001:2026, which may be gained by completing a QMS Introduction training course or equivalent.Management systems:- Understand the Plan-Do-Check-Act (PDCA) cycle.- Knowledge of quality management systems (QMS) and the requirements of ISO 9001:2026.Quality Management:- A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction.- Interpret commonly used quality management terms and definitions, as given in ISO 9000.Course CertificationOn completion of this course learners will be issued with a “Certificate of Attendance”.

The objectives of this Course is to provide Learners with the knowledge and skills required to perform first-party audits of Quality, Occupational Health & Safety Management Systems (QOHS) against ISO 9001:2015 & ISO 45001:2018 in accordance with ISO 19011 and ISO/IEC 17021, as applicable.Course ContentIntroduction to Quality, Occupational Health and Safety Management SystemUnderstanding the elements of ISO 9001 & ISO 45001P-D-C-A Cycle and Process ApproachSystem DocumentationEffective Integrated Management System Audit