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This course aims to provide learners with the knowledge and skills required to perform first, second and third-party audits of quality management systems against ISO 9001, in accordance with ISO 19011 and ISO/IEC 17021, as applicable. All references to ISO standards in this document are to the current versions, unless stated otherwise.Learners who complete this CQI and IRCA Certified ISO 9001:2026 Lead Auditor (QMS) Training course successfully (within the five years before making an application to become a certificated auditor) will satisfy the training requirements for initial certification as an IRCA QMS auditor. For full training and general requirements, please refer to quality.org/IRCA-grades.Recommended Prior Knowledge Management systemsThe Plan, Do, Check, Act (PDCA) cycleThe core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, performance evaluation and continual improvementQuality managementThe fundamental concepts and the seven quality management principles(see ISO 9000).The relationship between quality management and customer satisfaction.ISO 9001Knowledge of the requirements of ISO 9001 and the commonly used quality management terms and definitions, which may be gained by completing a CQI and IRCA Certified ISO 9001:2026 Foundation (QMS) (FD136) Training course or equivalent.Enrolment informationBy enrolling on this course you agree to your personal information being passed to CQI and IRCA.DisclaimerFor learners undertaking the CQI and IRCA Online Assessment, all aspects relating to examination, proctoring, disqualification decisions, appeals and the issuance of results to the Approved Training Partner (ATP) are the sole responsibility of CQI and IRCA. SGS does not have oversight of, or involvement in, these processes.Trusted ISO 9001 Lead Auditor training from a leading course providerOur courses are delivered by tutors who are quality management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are continually assessed and required to complete an end-of-course written examination.Contact your local SGS office for full details of the courses available in your region.

The purpose of this course is to provide learners with the knowledge and skills required to perform an internal audit of part of a Quality Management System (QMS) based on ISO 9001:2026, report on the effective implementation and maintenance of the management system in accordance with ISO 19011:2026 and to contribute to the continual improvement of the QMS.Course Content:Session One: Process-based Quality Management Systems (QMS)Session Two: Auditing for Continual ImprovementSession Three: Audit Definition and PrinciplesSession Four: Planning and Preparation for the AuditSession Five: On-site Audit ActivitiesSession Six: Audit Reporting and Follow-upSession Seven: Auditor CompetencePrior Knowledge:Knowledge of the requirementsf of ISO 9001:2026, which may be gained by completing a QMS Introduction training course or equivalent.Management systems:- Understand the Plan-Do-Check-Act (PDCA) cycle.- Knowledge of quality management systems (QMS) and the requirements of ISO 9001:2026.Quality Management:- A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction.- Interpret commonly used quality management terms and definitions, as given in ISO 9000.Course CertificationOn completion of this course learners will be issued with a “Certificate of Attendance”.

The objective of this course is to provide leaners with the knowledge and skills required to perform internal audits of management systems based on the requirements of ISO 9001:2015, 14001:2015 and 45001:2018 (or equivalent), and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.COURSE CRITERIAUPON COMPLETION OF THIS COURSE, LEARNERS WILL BE ABLE TO:•Understand the principles and mechanisms for the integration of quality, environmental and occupational health and safety management systems;•Appreciate the importance of the legislative and regulatory requirements for the business in structuring an integrated approach;•Prepare, implement, report an internal audit of an IMS;•Contribute to the development, improvement and integration of their organisation’s management system.Learners will need to demonstrate acceptable performance in all areas in order to complete the course successfully.

The purpose of this course is to provide learners with an understanding of the concept of Quality Management Systems and provides an overview of the purpose and requirements of ISO 9001:2026 as a tool for business improvement.Course Content:Session One: Introduction to the ISO 9000 Series of Management Systems StandardsSession Two: ISO 9001:2026 Overview and Clauses 4 - 6Session Three: ISO 9001:2026 – Clause 7Session Four: ISO 9001:2026 – Clause 8Session Five: ISO 9001:2026 – Clauses 9 - 10Prior Knowledge:Not applicable for this course.Course CertificationOn completion of this course, learners will be issued with a “Certificate of Attendance”.

This interactive course is designed to provide a practical approach to the use of auditing as a tool to help achieve an integrated management system. It approaches the integration of management systems from a risk-based approach, encouraging participants to take the broadest possible view of the processes in their organisation and the related risks, opportunities and occupational risks that need to be identified, controlled and managed. It also considers the implications of a multi-standard certification and develops the basis for an integrated approach to management systems auditing.Explain the purpose of an IMS (QMS, EMS, OHS &MS) and the business and societal benefits of improving performance;• Explain the role of an auditor to plan, conduct, report and follow up an IMS audit in accordance with ISO 19011 (and ISO 17021-1 where appropriate);• Plan, conduct, report and follow up an audit of an OHS management system to establish conformity (or otherwise) with IMS and in accordance with ISO 19011 (and ISO/IEC 17021-1 where appropriate).PRE-REQUISITE:• Structure, content and requirements of IMS standards requirements (ISO 9001:2015, ISO 14001:2015, ISO 45001:2018)• Knowledge of Quality Management principles and related concepts; commonly used quality management terms and definitions; the process approach used in management; the model of a process-based management Systems.• Knowledge of the environmental management systems; purpose of initial environmental review; Activity, aspect impact analysis, and evaluation of its significance; Environmental legislation and how legal compliance forms part of an environmental management system; operational control and priorities for improvement• Knowledge of the OHS management principles and concepts, the purpose of an initial review as the basis for establishing an OHS currently exists, Evaluation of activities, products and services to establish the risks and hazards associated, employees, visitors and other interested parties in areas where the organisation has control and influence over health and safety

ISO 9001:2015 quality management systems auditor/lead auditor training from SGS – develop the skills to audit quality management systems.This ISO 9001 training course provides participants with the knowledge and skills to perform first, second- and third-party audits of quality management systems against ISO 9001 in accordance with ISO 19011 and ISO/IEC 17021, as applicable.

ISO 14001:2015 environmental management systems auditor/lead auditor training from SGS – develop the skills to audit environmental management systems. This course provides participants with the knowledge and skills to perform first, second and third party audits of environmental management systems against ISO 14001, in accordance with ISO 19011 and ISO/IEC 17021, as applicable.

This training introduces you to management responsibilities under ISO Management System Standards.COURSE CONTENTOverview of ISO Standards, Annex SL standardization, and the PDCA process for continual improvement.Key management responsibilities in Clause 5 (Leadership) and Clause 9 (Performance Evaluation).COURSE CERTIFICATION:On completion of this course:The SGS certificate is available to download once you have achieved a pass mark of 80% or more in the final assessment which completes this course.You have 12 months access to this course, effective from the date of purchase.

COURSE DESCRIPTIONThe aim of this course is to provide participants with an overview of the purpose and requirements of ISO 9001:2026PRIOR KNOWLEDGEBefore starting this course, it is recommended that participants have prior knowledge of the:Management systems and understand the Plan-Do-Check-Act (PDCA) cycle.The concepts of quality management and the relationship between quality management and customer satisfaction.Commonly used quality management terms and definitions, as given in ISO 9000.The requirements of ISO 9001:2015.COURSE CONTENTIntroduction to quality management, background and relationship with other management system standards.A high-level framework, clauses, process approach and risk-based thinking.Process evaluation and improvement to control and reduce undesired effects from internal and external issues.Planning for risk to ensure the management system will achieve its objectives.Leadership commitment and responsibilities.Support and what’s needed for the management system to operate effectively.Performance review and monitoring to identify any actions required for the correction and continual improvement of the management system.

COURSE DESCRIPTIONThis course will help you to understand a standard set of procedures using an integrated management system process based on the framework and requirements of ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018 standards.PRIOR KNOWLEDGEBefore starting this course, it is recommended that participants have prior knowledge of the:Management systems and understand the Plan-Do-Check-Act (PDCA) cycleConcepts of environmental management and the relationship between organisation’s activities, products and services and environmental impactsCommonly used environmental management terms and definitions, as given in ISO 14001Requirements of ISO 14001:2026COURSE CONTENTOverview of Integrated Management SystemsISO 9001:2015 Quality Management System (QMS)ISO 14001:2026 Environmental Management System (EMS)ISO 45001:2018 Occupational Health & Safety Management System (OH&S)Structure and clausesIntegrating the management systemsSummaryAssessment

Learn about the process of how to implement a common set of procedures using an integrated management system process based on the framework and requirements of each standard.Completion criteria: learners will be required to complete the entire course and gain a pass mark of 70% or more in the final assessment.   Upon successful completion learners will be able to download a certificate of completion.You will be granted 12 months access to this course, effective from the date of purchase.COURSE CONTENT• Overview of Integrated Management Systems• ISO 9001:2015 Quality Management System (QMS)• ISO 14001:2015 Environmental Management System (EMS)• ISO 45001:2018 Occupational Health & Safety Management System (OH&S)• Structure and clauses• Integrating the management systems• Summary• Assessment