ISO 9001, ISO 14001 & ISO 45001 Integrated Management Systems - Internal Auditor Training Course
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Course Overview
What you'll learn
Many organizations have quality, environmental and occupational health and safety management systems running separately. However, integrating these management systems can make it easier to see how each one contributes to your company’s results and help your organization comply with these international standards.
Attending this course will strengthen your ability to achieve integration and lead to higher productivity and performance levels across your organization.
COURSE CONTENT
SESSION 1: PROCESS-BASED QMS
•The need for and benefits of a QMS
•The ISO 9000 series of standards
•The structure of ISO 9001:2015
•QMS documentation
•Quality policy and quality objectives
•Documentation
•The process approach
•P-D-C-A cycle
•Customer focus and continual improvement
SESSION 2: AUDITING FOR CONTINUAL
IMPROVEMENT
•Continual improvement
•Difficult issues for auditors
•The monitoring of processes
•Analysing data
•The purpose of measurement, analysis and improvement
• Implications for auditors
SESSION 3: INTRODUCTION TO EMS AUDITING
•The need for and benefits of an environmental management system
•Pressures on an organisation
•Evolution of environmental management
•ISO 14001 series of standards
SESSION 4: ISO 14001: INTERPRETATION FOR AUDIT
•Defining an EMS
•Environmental aspects and impacts
•Life cycle perspective
•Legal compliance
SESSION 5: INTRODUCTION TO OH&S MS
•The need for and benefits of an OHS
•Development of the OHS standards
•ISO 45001:2018
•Compatibility with other Standards
•Legal compliance – ISO standards
•The concept of OHS management
•PDCA model for continual improvement
SESSION 6: RISK ASSESSMENT: TOOLS, TECHNIQUES AND CONTROLS
•Risk sources
•Risk identification
•Risk analysis
•Risk treatment
•Risk matrix
SESSION 7: AUDIT: DEFINITIONS AND PRINCIPLES
•Audit definitions
•Auditing guideline document, ISO 19011
•ISO 9001, 14001 and 45001, clause 9.2
•Principles of auditing
•The role and responsibilities of auditors
SESSION 8: PLANNING AND PREPARING FOR THE AUDIT
•The audit process
•Planning the audit
•Preparing for the on-site audit
•Preparing for the on-site audit
•Document review
•Audit checklist
SESSION 9: CONDUCTING THE AUDIT
•Gathering information
•Opening meeting
•Conducting the audit
•Questioning techniques
•Controlling the audit
SESSION 10: AUDIT REPORTING AND FOLLOW-UP
•Audit review meeting
•Audit findings
•Corrective Actions Requests (CARs)
•Opportunity for improvement
•Presenting the findings
•Reporting on the audit
•Audit completion
•Corrective action
•Follow-up and close out
SESSION 11: AUDITOR COMPETENCE
•Personal characteristics of auditors
•Competence of auditors
Who This Course Is For
PRIOR KNOWLEDGE
Before starting this course, learners are expected to have the following prior knowledge:
•Management Systems:
– Plan, Do, Check, Act (PDCA) cycle;
– the core elements of a management system and the interrelationship between the context of the organization, leadership, planning, support, operation, performance evaluation and improvement.
• Quality, environmental and OH&S management:
– the purpose, fundamental concepts, structure, management principles and the benefits with reference to the abovementioned disciplines.
• ISO 9001, 14001 and 45001:
– an understanding of the requirements of ISO 9001, 14001 and 45001 and the commonly used management system terms and definitions, as given in these standards, which may be gained by completing the foundation training courses or equivalent.
About this course
The objective of this course is to provide leaners with the knowledge and skills required to perform internal audits of management systems based on the requirements of ISO 9001:2015, 14001:2015 and 45001:2018 (or equivalent), and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.
COURSE CRITERIA
UPON COMPLETION OF THIS COURSE, LEARNERS WILL BE ABLE TO:
•Understand the principles and mechanisms for the integration of quality, environmental and occupational health and safety management systems;
•Appreciate the importance of the legislative and regulatory requirements for the business in structuring an integrated approach;
•Prepare, implement, report an internal audit of an IMS;
•Contribute to the development, improvement and integration of their organisation’s management system.
Learners will need to demonstrate acceptable performance in all areas in order to complete the course successfully.
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