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In a company wide internal review at Google in 2013 to establish what made an effective manager, “being a good coach” came top of a long list—trumping technical expertise. The millennial generation, who already constitute the largest segment of the workforce, crave coaching by their managers (HBR). In a 2017 Financial Times survey that asked what skills employers are looking for in MBA graduates, coaching was listed as being one of the most difficult to recruit.A Good Coach makes things happen, maximize resources and inspire. It’s the extraordinary quality that solves problems and helps the individual come to a new level understanding of what is possible. And it’s the skill and talent to influence and guide others to make real breakthroughs and create lasting change. This workshop aims to develop the coaching core competencies of management team using the “Coaching Skills”. The objective of this workshop is to develop the managers to be a good coach for high performance team with energy, creativity, courage, faith and determination — to achieve goals. It will also help raise self-awareness in others and motivate and encourage self-responsibility within those being coached.COURSE OUTLINESSession 1 - Leadership Style•    People or Task Oriented•    V-Shape Leader StyleSession 2 - Why Coaching?•    What is (and is NOT) Coaching•    The Coaching Core CompetenciesSession 3 - Questioning Techniques•    Science of Coaching Question•    Art of Coaching CommunicationSession 4 - Motives Identification•    Need differences of Coachee•    Kick the right motive for High PerformanceSession 5 - Relationship Building•    Trust and Rapport•    Happiness DNA & Possible SpiritSession 6 - Execution•    GROW2 Model•    Follow-up and Feedback with Praise or CriticismCERTIFICATION (Attendance: 100%)Delegates who successfully completed the course will be issued a certificate by SGS Hong Kong Limited.GENERAL INFORMATIONVenue: TBCMedium: Cantonese*Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking**2 or more enrolment in same organization is more effective and enjoy special discount

By this 2-days training, participants will learn:• Introduction to knowledge management and its organizational benefits• Overview of ISO 30401:2018 – structure, requirements, and key content• Key audit principles and essential KMS terminology• Auditor’s role and application of ISO 19011 in planning, conducting, reporting, and following up KMS audits• Techniques for driving continual improvement of KMS through internal audits• Interactive group activities: case studies, discussions, and exercises to simulate real audit scenariosGeneral Information:• Time: 2 Days (9:30 am - 5:30 pm)• Venue: T.S.T. / Kwun Tong / Wan Chai / Sheung Wan/ Jordan Training Centre / HKSTP / TBC• Medium: Cantonese supplemented with English material*Discount will be offered to SGS certified clients, all enrolment made one month prior to the course or online bookingProfessional Trainer:The tutor is an SGS-approved Tutor and Lead Auditor with theoretical knowledge and audit experience.Certificate (Attendance: 80%):Delegates who successfully completed the course will be issued a certificate by SGS HK Limited.

The Privacy Information Management Systems (PIMS) standard ISO/IEC 27701 is to enable establish and maintain a PIMS for the governance of processing personal identifiable information (PII). Thousands of organizations have been certified to PIMS since its version in 2019 around the world.The ISO/IEC 27701:2025 standard was released in Oct 2025. The purpose of this course is to provide organizations with an understanding of the differences between ISO/IEC 27701:2019 and ISO/IEC 27701:2025 and facilitates organization on managing the changes.COURSE OUTLINE: • The relationship between ISO/IEC 27701, ISO/IEC 27001 and ISO/IEC 27002• Changes in the 2025 version• Transition strategy for organizations• Changes in organization policies and procedures• Case sharing: common nonconformities and pitfalls in PIMS• Case sharing: identifying controller and processor roles and data streamRemarks:This course does not cover interpretation of ISO 27001:2022 requirements. Delegates who are not familiar with the requirements should attend (ITFTC) Information Security Management System Series: ISO 27001:2022 – Standard Interpretation and Requirement Training Course first.PROFESSIONAL TRAINERLead Tutor Profile:Certified Information Systems Auditor (CISA)Certified Information Security Manager (CISM)Certified Data Privacy Solutions Engineer (CDPSE)Lead Auditors in ISO/IEC 27701, ISO/IEC 27001, CSA STAR, ISO/IEC 27017 (cloud security), ISO/IEC 27018 (privacy on public cloud)IRCA ISO/IEC 27001 Lead Auditor Course trainerEU GDPR trainer25 years audit experience covering over 1200 man-day and over 400 companies.(SGS Hong Kong Ltd. reserves the right of final tutor arrangement)CERTIFICATION (Attendance: 100%)Delegates who successfully completed the course will be issued a certificate by SGS Hong Kong Limited.GENERAL INFORMATIONVenue: T.S.T. / Wan Chai / Sheung Wan Training Centre / HKSTP/ TBCMedium: Cantonese supplemented with English materials*Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking

COURSE OUTLINEPart 1: Significance of EcoVadis in Sustainability and ESGIntroduction of EcoVadis21 Sustainability Criteria of EcoVadisApproach and Methodology of EcoVadis AssessmentPart 2: EcoVadis Scorecard and RatingsOverview of EcoVadis ScorecardSeven Management Indicators of EcoVadis Rating PrinciplesEcoVadis Medals and BadgesPart 3: Themes of EcoVadis AssessmentKey Requirements of Four Assessment Themes:Environment,Labor & Human Rights,Ethics, andSustainable ProcurementExamples of Policies, Measures and KPI Reporting for the Aforesaid ThemesCERTIFICATION  (Attendance 100%)Delegates who successfully completed the course will be issued a Certificate by SGS Hong Kong Limited.GENERAL INFORMATIONTime: 9:30 am – 5:30 pmVenue: T.S.T. / Wan Chai/  Sheung Wan/ Jordan Training Centre / TBCMedium: Cantonese (supplemented with English materials)

There is an increasing number of graduated teenagers becoming entrepreneurs. However, they lack of work experience. To predict the market trend, identify the potential market threats, and react to the changes responsively are the core elements of leadership.LEGO® SERIOUS PLAY® methodology “© [2017] The LEGO Group” is a new innovative strategy tool from LEGO’s Danish headquarters. Participants will go through a creative process for facilitating meeting, communication and problem solving, and will be led via a series of questions, in order to probe much deeper into a subject.COURSE OUTLINE•Build and view each aspect of business by using LSP 3D models•Review each aspect of business from the LSP 3D modelsPROFESSIONL TRAINERMr. WONG Kin Wai•Certified and trained facilitator of LEGO® SERIOUS PLAY® method and materials•Certified and trained facilitator of Six Bricks and DUPLO® Play Box•Over 15 years experience in the fields of management and entrepreneurial consulting, auditing and training•An experienced trainer and delivers training  to a broad range of industries about quality management, project management, project development, process control and monitoring•CCAA registered ISO 9001:2015 and ISO 14001:2015 auditor•IRCA registered ISO 9001:2008/2015 lead auditor, ISO 45001:2018 & ISO 14001:2015 auditorCERTIFICATIONDelegates who successfully completed the workshop with 100% attendance will be issued a certificate by SGS HK Limited.GENERAL INFORMATIONTime:  1:00pm – 6:00pmVenue:  TBCMedium:   CantoneseFee: HK $2,500/ $2,250*/ $2,125** per person*Discount is offered to enrolment made one month prior to the course or online booking**2 or more enrolment in same organization is more effective and enjoy special discount

Pre-register now to enjoy exclusive launch offers! Register 2 or more participants in the same order and enjoy up to 28% off (10% Early Bird Discount + an additional 20% Group Discount), bringing the discounted course fee down to just HKD 1,512 per participant.The course launch is subject to the official publication of ISO 9001:2026. The first class is tentatively scheduled for 13 October 2026. Participants will be informed of any changes to the course schedule or launch status.This one-day workshop is designed for individuals who need to understand and audit the changes introduced in ISO 9001:2026. Participants will gain practical knowledge of the revised requirements and learn how to assess compliance within their organization's Quality Management System (QMS) from an internal auditor’s perspective.Through interactive discussions and case studies, participants will develop the skills to identify audit evidence, formulate audit questions, and evaluate conformity with the updated ISO 9001:2026 requirements.COURSE CONTENTSession 1 – ISO 9001:2026 Transition EssentialsUnderstanding the key changes, requirements, and impacts on your QMS.Session 2 – Auditing ISO 9001:2026Developing audit questions, conducting audits, and gathering objective evidence.Session 3 – Transition Readiness AssessmentEvaluating conformity, identifying gaps, and preparing a practical transition roadmap.PRIOR KNOWLEDGE:Participants should have a basic understanding of:Risk-based thinking and the PDCA methodologyQMS fundamentals and basic internal auditing principlesISO 9001:2015 requirementsCERTIFICATION (ATTENDANCE 100%)Delegates who successfully completed the course will be issued an attendance Certificate by SGSGENERAL INFORMATIONTime: 9:00am – 17:00Venue: T.S.T. / HKSTP / Wan Chai / Sheung Wan / Jordan Training Centre / TBCMedium: Cantonese supplemented with English training material*Early Bird Price will be offered to SGS certified clients, all enrolment made one month prior to the course or online booking

ISO 26000 allows you to implement a world wide accepted CSR tool that will boost your international business or make you a looked after supplier for international clients. This course explains ISO 26000 framework in details for you to deal with and understanding social responsibility and its principlesCOURSE OUTLINESection 1:  Introduction to ISO 26000Section 2:  Understanding social responsibility and its principlesSection 3:  Guidance on social responsibility in 7 Core SubjectsSection 4:  Guidance on integrating social responsibilityEnd of course:  QuizPROFESSIONAL TRAINERRegistered Lead Auditor and SGS approved tutor with considerable field and theoretical background.CERTIFICATION: (Attendance 80%)Delegates who successfully completed the course will be issued a certificate by SGS HK Limited.GENERAL INFORMATIONTime: 9:30 am – 5:30 pmVenue: T.S.T. / Wan Chai/ Sheung Wan/ Jordan Training Centre / TBCMedium: Cantonese supplemented with English materials

Reasons why you should participate this course:In today’s competitive business environment, business leaders need to proactively and continuously improve the competitiveness of the entities that they are responsible for. All is easier said than done. In order to survive and excel, they need to able to apply appropriate tools to identify, diagnose, and solve problems better than their competitors.Beyond doubt, the capability to improve service quality is the key success factor for most businesses. In this program, some effective and thought provoking lean service management approaches will be introduced.The participants will benefit from learning how to review service dimensions from customer perspectives, to reveal the root causes to service-related problems, and to provide more and better services to targeted customers with less resources.This course is designed for those who need to be responsible for the business results of their organizations.GENERAL INFORMATIONVenue: T.S.T. / Wan Chai / Sheung Wan Training Centre / HSKTP/ TBCMedium: Cantonese supplemented with English materials* Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking

The objective of this course is to provide learners with the knowledge and skills required to perform internal audits of management systems based on the requirements of ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018 (or equivalent), and report on the effective implementation and maintenance of the management system in accordance with ISO 19011. This interactive course is designed to provide a practical approach to the use of auditing as a tool to help achieve an Integrated Management System (IMS). It approaches the integration of management systems from a risk-based approach, encouraging learners to take the broadest possible view of the processes in their organisation and the related risks, opportunities and occupational risks that need to be identified, controlled and managed. It also considers the implications of a multi-standard certification and develops the basis for an integrated approach to management systems auditing.PRIOR KNOWLEDGEBefore starting this course, learners are expected to have the following prior knowledge:1. Management Systems:Plan, Do, Check, Act (PDCA) cycle.The core elements of a management system and the interrelationship between the context of the organisation, leadership, planning, support, operation, performance evaluation and improvement.2. Quality, environmental and OH&S management:The purpose, fundamental concepts, structure, management principles and the benefits with reference to the abovementioned disciplines.3. ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018:An understanding of the requirements of ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018 and the commonly used management system terms and definitions, as given in these standards, which may be gained by completing the foundation training courses or equivalent.COURSE CONTENTProcess-based QMSAuditing for Continual ImprovementIntroduction to EMS AuditingISO 14001:2026 Interpretation for AuditIntroduction to OH&S MSRisk Assessment: Tools, Techniques and ControlsAudits: Definitions and PrinciplesPlanning and Preparing for the AuditConducting the AuditAudit Reporting and Follow-upAuditor CompetenceCERTIFICATION (Attendance: 80%)Delegates who successfully completed the course will be issued a certificate by SGS Hong Kong Limited. GENERAL INFORMATION Time: 9:30 am - 5:30 pm (3-days training)Venue: T.S.T. / Wan Chai / Sheung Wan Training Centre / HKSTP / TBC Medium: Cantonese supplemented with English materials  *Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking

As sustainability disclosure becomes a global priority, the demand for credible, reliable, and independently assured sustainability information has never been higher. Organizations across sectors are adopting more robust reporting frameworks, while regulators and stakeholders expect greater reliability and transparency in disclosed ESG information.To address these evolving expectations, new international and local sustainability assurance standards — ISSA 5000 and HKSSA 5000 have emerged as comprehensive frameworks that elevate the quality and consistency of sustainability assurance engagements.This training is designed to equip participants with:•    A clear understanding of the landscape and purpose of sustainability assurance•    Practical knowledge of key requirements under ISSA 5000 and HKSSA 5000•    Insights into how these standards differ from ISAE 3000 and HKSAE 3000•    Hands on experience in applying assurance methodologies through case examples and a workshopCourse Outline:•    The definition and landscape of sustainability assurance•    The emergence of ISSA 5000 & HKSSA 5000•    Differences between ISSA 5000 & HKSSA 5000 and ISAE 3000 & HKSAE 3000•    Key requirements of ISSA 5000 and HKSSA 5000•    Common assurance methodology with examples illustration•    Workshop: Applying assurance methodology to prepare checklist•    Presentation of checklist from delegates•    Key learning point of the training•    MC examinationProfessional Trainer-More than 6 years of ESG experiences, including assessment, stakeholder engagement and reporting-More than 6 years of training experiences, covering various industries like real estate development, retail & manufacturing-More than 6 years of sustainability project management experiences(SGS Hong Kong Ltd. reserves the right of final tutor arrangement)Certification (Attendance: 100%)Delegates who successfully completed the course and pass the examination will be issued a certificate by SGS Hong Kong Limited.General Information Duration: 3 hoursVenue: HKSTP / T.S.T. / Wan Chai / Sheung Wan Training Centre / TBCMedium: Cantonese supplemented with English materials

This training provides an approach to business management strategy that aims to help you with techniques to manage and develop dynamic teams in order to deliver Lean Six Sigma projects.Our unique blend of theory and practical application provides you with the skills and confidence to deliver both projects and develop coaching skills in other Six Sigma coaches.COST SAVING FROM SUCCESSFUL PROJECTS:Reduce the pre-production lead time non-compliance of selected ladies wear from 58% to 29.1% by saving amount of HK$3.8M in a garment manufacturerReduce idle material by 20% in shoe manufacturer with saving amount of HK$2MIncrease selection rate of cosmetic company product from 75% to 100% with saving amount of HK$6.5MImprove unplanned SMT machine breakdown of from 850hr monthly to 800 hr with saving amount of HK$727K in an electronic companyCOURSE OUTLINE:This is an experimental learning training with extensive Six Sigma real cases will be shared in classProject Application, apply many practical tools in your ProjectProvide a detailed overview of how organizations can use Six Sigma to simultaneously improve quality and reduce costs.Understand how Six Sigma complements and improves upon other approaches to quality improvement and quality managementRecognize areas of opportunity for Six Sigma approachUnderstand how to develop a strategy for deploying Six Sigma within your organizationWritten examinationGroup projectCERTIFICATION (Attendance: 75%):SIX SIGMA BLACK BELT (SSBB) Certificate will be issued to those who passed the individual project (50%) and written examination (50%) in proportion administered by SGS Hong Kong Limited; Participants need to fulfill the attendance rate of at least 75% & the overall passing mark of at least 70%GENERAL INFORMATION:Venue: T.S.T. / Wan Chai / Sheung Wan Training Centre / TBCMedium: EnglishFee: HK$20,800 / *HK18,720* Early Bird Price will be offered to all enrolments made one month prior to the course