Business Model Canvas using the LEGO® SERIOUS PLAY® Materials and Methodology​

Over the last few years research has been increasingly interested in the impact of a leader’s preference for “speed” versus a “slow and steady” mode of operation. Research data discover that there’s a strong tendency for those with a “fast pace” to also have a strong preference toward “quantity” rather than “quality” of work (HBR).  However, for most highly effective leaders, neither making mistakes nor slowing down is an option. It’s clear that overall, organizational processes, communications, and human interactions in the world are speeding up and becoming more “agile” in the digital age.This workshop provides a framework by which participants can optimize their workplace performance through improvement in Agility and Speed. It explores Speed Leadership on two levels: on individual and team (or project) level.  During the workshop, Agile and DECA speed leadership model will be introduced and applied to enable participants following a structured approach as they apply the concepts and techniques back at their workplace.COURSE OUTLINESession 1 - The need for Agile and Speed Leadership•    What is Agile & Speed Leadership•    Current trends in Workplace & IndustrySession 2 - What speed leaders can do to increase speed?•    Model your speed•    Accelerate your meeting•    Speed up your workday and projectSession 3 - The speed leadership techniques: DECA and its application•    D – delegate routine activities•    E - eliminate non-values added•    C - contract work to other parties•    A - automate labour intensive and repetitive taskSession 4 - Experimentation and Application•    Examine simulated speed leadership exercise•    Develop workplace application - short term improvement plan•    Formulate long term improvement planPROFESSIONAL TRAINERPaul Ma - Associate Trainer from SGS Hong Kong LimitedPaul has over 20 years of managerial experience in HR, learning and development. His areas of expertise include customer service system, brand culture building, operation efficiency system and managerial development scheme. He has been serving as the Chairman of Service & Courtesy Award of Hong Kong Retail Management Association (HKRMA) from 2001, 2002, 2008 to 2017. He was also the authorised trainer of HKRMA from 2013 to 2016 on the topics of Total Customer Service Experience in retailing, Service Re-engineering & Customer Journey Management.(SGS Hong Kong Ltd. reserves the right of final tutor arrangement)CERTIFICATION (Attendance: 100%)Delegates who successfully completed the course will be issued a certificate by SGS Hong Kong Limited.GENERAL INFORMATIONVenue: TBCMedium: Cantonese*Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking**2 or more enrolment in same organization is more effective and enjoy special discount

Become SGS Academy Top-up Member “S-Learner” (Hong Kong region only)Our “S-Learner” members have exceptional opportunities to receive special discounts on SGS training courses, gain access to exclusive eLearning & workshops, and stay updated with the latest industry trends.Individual MemberAll individuals are welcome. One member account is for one person.Annual Fee: HK$ 500 (Original HK$ 880) (Quota is limited, reserved on a first-come, first-served basis) *Remarks:The discount cannot be used in conjunction with other promotional offers, joint courses with partners and funding schemes.Tailor-made training courses are excluded from this benefit.Selected eLearning courses include ISO 9001, ISO 14001, ISO 45001, ESG, and IT subjects.Terms & ConditionsApplication GuidelinesAcceptance of applications is at the sole discretion of SGS Hong Kong Limited (SGS). By submitting an application, individuals/ organizations agree to comply with all rules and regulations set forth by SGS. Please note that SGS reserves the right to decline any application without the obligation to provide an explanation.The membership is valid for 12 months upon full payment of annual fee is settled.Members are entitled to enjoy all benefits listed above.Members are expected to adhere to all course guidelines and policies, respect the rights and privacy of other members, and maintain a conducive learning environment.Memberships are non-transferable. This means that the membership benefits and privileges cannot be transferred to another individual/ organizations.Membership fees are non-refundable. Once the membership fee has been paid, it cannot be refunded even if the member decides to discontinue their memberships or if their membership is terminated due to a violation of the guidelines.SGS reserves the right to modify these terms and conditions at any time.SGS reserves the right to terminate any membership if a member fails to comply with these terms and conditions.Personal Data Collection and Usage StatementSGS collects and retains personal data from applicants for the purposes of processing course enrolment applications, administering student and member services, conducting research, and compiling statistics.The collected personal data may be utilized by SGS for direct marketing purposes. This includes, but is not limited to, special offers, educational and training programmes, awards and competitions, membership and alumni activities, promotional activities, and other services and events that SGS may organize.Applicants who wish to access and/or correct their personal data can submit their written requests to SGS. We are committed to ensuring the accuracy and security of your personal information.All SGS services are rendered in accordance with the applicable SGS conditions of service available on request and accessible at http://www.sgs.com/terms_and_conditions.htm.

TOPICS COVERED IN THIS COURSEUsing your leadership style to get resultsTeam leaders who have the ability to use the six different styles in combination will have the best outcomes in most situations.Leadership power and influenceIt is crucial for leaders to understand various types of power and the differences between the two main categories they come under - personal and positional.Evaluating team effectivenessIdentify how your team is working now and uncover specific areas you, as a team leader, can address to improve their effectiveness.Five dysfunctions of a teamBe aware of the five potential barriers to team cohesiveness leaders and organisations often fall prey to so you can proactively avoid or manage them.Trust and credibilityLearn about the importance of building a culture of trust and eight practical ways you can demonstrate your credibility as a leader and build trust in your team.Team building and dynamicUsing the Tuckman model of forming, storming, norming, performing and adjourning, identify the stage your team is operating and how to help them evolve and develop.Teams in troubleLearn how to avoid and overcome obstacles such as team frustration, dissatisfaction, staff turnover and loss of faith in their concept of teamwork.Conflict within teamsPrevent and minimise conflict through a proactive and positive approach to dealing with differences within the team and develop your approach to facilitating positive outcomes.