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In recent years, many companies have actively advocated the importance of “Learn through Play" for the physical and mental adaptation of employees, which helps reducing their negative emotions such as anxiety and depression, also expanding their flexible responses and solutions for life and workplace stress.The methodology of “Six Brick and DUPLO® Play Box” (SBPB) is developed by the LEGO Foundation, which is based on brain neuroscience and psychology. The building blocks use in people inspiration for all aspects of physiology, cognition, communication, cooperation, emotional mediation, and problem solving. Nowadays, many companies are using SBPB in corporate workshops and Employee Assistance Program (EAP), because  it is suitable for promoting the healthy mental model of employees, team cohesion, communication, pressure release, physiology health and other aspects.This course is a basic and introductory training for being a Six Bricks and DUPLO® Play Box practitioner.COURSE OUTLINE•Introductions and background  -SBPB development and theory  -SBPB components•Hands-on practices  -Role- play  -SBPB experience and discussion•Case study•SBPB application  -Design the activities  -Practice•Process of being SBPB facilitator from practitionerPROFESSIONAL TRAINERWONG Kin Wai•LEGO® SERIOUS PLAY® method and materials certified facilitator;•Six Bricks and DUPLO® Play Box certified facilitator; •Over 15 years experience in the fields of management and entrepreneurial consulting, auditing and training;•An experienced trainer and delivers training  to a broad range of industries about quality management, project management, project development, process control and monitoring;•CCAA registered ISO 9001:2015 and ISO 14001:2015 auditor;•IRCA registered ISO 9001:2008/2015 lead auditor and ISO 14001:2015 auditor;(SGS Hong Kong Ltd. reserves the right of final tutor arrangement)CERTIFICATION (Attendance: 100%)Delegates who successfully completed the course will be issued a certificate by SGS Hong Kong Limited.GENERAL INFORMATIONVenue: TBCMedium: Cantonese* Early bird discount is offered to enrolment made one month prior to the course commencement or online booking.** Extra discount is offered to SGS ISO 45001:2018 certified companies, or ≥2 enrolments from the same organizations.

Training Coupon – HKD 500 Value (Pay Only HKD 400)Purchase this HKD 500 training coupon for just HKD 400 and enjoy access to our premium training programs.Perfect for upgrading your skills, attending workshops, or exploring new learning opportunities.Key Benefits✅ Save 20% instantly on training fees✅ Flexible usage across selected courses✅ Valid for 6 months from purchase dateHow to Purchase?1. Create an account and add the coupon to your cart for checkout.2. An invoice will be provided after purchase.3. The SGS Academy team will contact you and send the e-coupon within 3 working days.How to Use the Coupon?Contact the SGS Academy team by email HK.Academy.Admin@sgs.com with your selected course and class dates.Special denomination gift vouchers are also available!For inquiries, please contact us by email: HK.Academy.Admin@sgs.com or by phone +852 2765 3530.

Training Coupon – HKD 1,000 Value (Pay Only HKD 800)Purchase this HKD 1,000 training coupon for just HKD 800 and enjoy access to our premium training programs.Perfect for upgrading your skills, attending workshops, or exploring new learning opportunities.Key Benefits✅ Save 20% instantly on training fees✅ Flexible usage across selected courses✅ Valid for 6 months from purchase dateHow to Purchase?1. Create an account and add the coupon to your cart for checkout.2. An invoice will be provided after purchase.3. The SGS Academy team will contact you and send the e-coupon within 3 working days.How to Use the Coupon?Contact the SGS Academy team by email HK.Academy.Admin@sgs.com with your selected course and class dates.Special denomination gift vouchers are also available!For inquiries, please contact us by email: HK.Academy.Admin@sgs.com or by phone +852 2765 3530.

The LEGO® SERIOUS PLAY® methodology (hereinafter called LSP) “© [2017] The LEGO Group” is a creative process which facilitates meeting, communication and problem-solving. Participants are led through a series of questions, probing deeper and deeper into the subject. Each participant builds his or her own 3D LEGO ® model in response to the facilitator’s questions using specially selected LEGO® elements.  By visual, auditory, and kinesthetic skills, it requires participants to learn and listen, and it provides all participants with a voice.  This workshop is not a training course or tools with creative or design , etc.  COURSE OUTLINE -Understand the principles of LSP -Applications of using LSP -Creative process -Explore your unlock knowledge and imaginationPROFESSIONAL TRAINERWONG Kin Wai- Certified and trained facilitator of LEGO® SERIOUS PLAY® method and materials- Certified and trained facilitator of Six Bricks and DUPLO® Play Box- Over 15 years of experience in the field of management and entrepreneurial consulting, auditing and training.- An experienced trainer and delivers training a broad range of industries in the areas of quality management, project management, project development, process control and monitoring.- IRCA registered ISO 9001:2008/2015 lead auditor and ISO 14001:2015 auditor.(SGS Hong Kong Ltd. reserves the right of final tutor arrangement)CERTIFICATION (Attendance: 100%) Delegates who successfully completed the course will be issued a certificate by SGS Hong Kong Limited. GENERAL INFORMATION Venue: TBC Medium: Cantonese*Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking **2 or more enrolment in same organization is more effective and enjoy special discount

市場環境瞬息萬變，管理層不但要滿足客戶日漸提高的要求，更要為工作團隊注入正能量，以嶄新思維應對業務的新挑戰。作為管理層的您，準備好接受這項「重要任務」嗎？由樂高(LEGO®)總部、樂高基金會與專家合作開發的LEGO® SERIOUS PLAY®、Deep Dive of Six Bricks 及 DUPLO® Play Box為嶄新的培訓引導工具，能夠讓學員透過創造「觸得到」及「望得見」的立體模型，啟發個人和團隊以隱喻（ Metaphor）方式分享其想法和感受，藉此啟發創意並促進團隊協作。而「體驗式學習」活動亦有助深化學員對學習主題的印象，成為圑隊間的共同記憶！課程內容介紹Six Bricks 及 Play Box (SBPB)透過SBPB ，體驗4大「正向思維」活動-同理心-釋放壓力-合作-認知介紹LEGO® SERIOUS PLAY® (LSP)透過LSP ，體驗2-3項「激發創意」活動-「傳統」與「創意」- 您了解了嗎?-「宏觀管理」與「微觀管理」- 管理有新「橋」?- 把「正念」融會在「管理」

COURSE OUTLINE1. Stories in presentations bring to life abstract dataHow to enable listeners to better hear, understand and remember what you sayMake sweet reason has its place2. The art of good storytellerPlain (Keep it simple)Light (Make sure your story is appropriate to your audience)Obvious (Be clear and focused)Tight (Keep it short)3. How to give your story a heartCreate and satisfy desireMake it memorableBe conversationalRespect your listeners4. 8 classic storytelling techniques for presentationsMonomyth (hero’s journey)The mountainNested loopsSparklineIn medias resConverging ideasFalse startPetal Structure5. How to make your customer the heroWhat is your hero’s power?How did your hero become ‘super’?What threatens your hero?What drives your hero to do well?6. The power of storytellingTelling your stories helps you to express what makes you different in the workplaceWORKSHOP FORMAT:LectureDiscussion and reflectionRole playsPractice and feedbackCERTIFICATION (Attendance: 100%)Delegates who successfully completed the course will be issued a certificate by SGS Hong Kong Limited.GENERAL INFORMATIONVenue: T.S.T. / Wan Chai / Sheung Wan Training Centre / HKSTP/ TBCMedium: Cantonese supplemented with English materials* Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking

TOPICS COVERED IN THIS COURSEDay 1: Building Leadership FoundationsFocus: Develop core leadership competencies, including self-awareness, strategic communication, and team-building skills, to prepare participants for management roles.Topics Covered:Introduction to Leadership: Leadership vs. management; debunking management myths.Emotional Intelligence: Core EI components (self-awareness, self-regulation, empathy, social skills) vs. IQ.Leadership Styles and Power: Adapting leadership styles to situations.Effective Communication: Principles for impactful communication and building trust.Generational Dynamics: Strategies for leading multigenerational teams.Personal Development Planning: Creating a leadership development plan with SMART goals.Day 2: Mastering Difficult ConversationsFocus: Equip participants with advanced communication and feedback skills to manage challenging behaviors, high emotions, and conflict effectively.Topics Covered:Understanding Difficult Conversations: Defining challenges; using the ladder of inference to avoid misjudgments.Emotional Intelligence in Action: Managing emotions in high-stakes interactions.Feedback Techniques: Positive vs. destructive feedback; structured models.Listening and Questioning: Active listening patterns; open-ended questions for dialogue.Managing Difficult Behaviors: Assertive responses to challenging behaviors; conflict resolution.Planning Conversations: Structuring and delivering effective difficult conversations.

TOPICS COVERED IN THIS COURSEYour personal feedback skills - Learn what effective feedback looks like, why people avoid it, and strategies you can use in crucial conversations.Give or get - The difference between positive and destructive feedback.Recognising difficult behaviour - Explore specific difficult behaviours and how you as an individual respond.Managing difficult behaviours - Using assertiveness to express your feelings, needs and wants in an open and non-threatening way.The ladder of inference - Understand the thinking steps that can lead you to jump to wrong conclusions.Emotional intelligence - Understand the different functions of your brain and where emotions, thoughts and information are processed.Communication techniques for feedback - Understanding the communication process.Effective listening - Examine four listening response patterns and determine their advantages and disadvantages.Effective questions - How to ask open questions to get the best results.Constructive feedback techniques - Using a range of feedback techniques and matching them to the situation.Dealing with high emotions - The hardest part of dealing with difficult behaviours is dealing with people’s emotions.Using your voice - How using the appropriate tone can help calm a difficult situation.The power of words - How to frame difficult conversations to get the best results.

TOPICS COVERED IN THIS COURSEUsing your leadership style to get resultsTeam leaders who have the ability to use the six different styles in combination will have the best outcomes in most situations.Leadership power and influenceIt is crucial for leaders to understand various types of power and the differences between the two main categories they come under - personal and positional.Evaluating team effectivenessIdentify how your team is working now and uncover specific areas you, as a team leader, can address to improve their effectiveness.Five dysfunctions of a teamBe aware of the five potential barriers to team cohesiveness leaders and organisations often fall prey to so you can proactively avoid or manage them.Trust and credibilityLearn about the importance of building a culture of trust and eight practical ways you can demonstrate your credibility as a leader and build trust in your team.Team building and dynamicUsing the Tuckman model of forming, storming, norming, performing and adjourning, identify the stage your team is operating and how to help them evolve and develop.Teams in troubleLearn how to avoid and overcome obstacles such as team frustration, dissatisfaction, staff turnover and loss of faith in their concept of teamwork.Conflict within teamsPrevent and minimise conflict through a proactive and positive approach to dealing with differences within the team and develop your approach to facilitating positive outcomes.

TOPICS COVERED IN THIS COURSEUnderstanding coachingIdentifying the need for coaching as a leadership style in the workplace to develop individual and team capability.Characteristics of great coachingDefine and apply the five definite characteristics that distinguish superior coaching from other such conversations.Core communication skills for coachingIdentify and apply the core communication skills to clarify understanding and maintain motivation.The GROW modelDecide what to do and commit to action using this simple yet powerful framework for structuring a coaching session.Follow-up and building accountability around deadlinesChecking your coaching performance and hold follow-up conversations to build accountability around the outcomes or goals that have been agreed upon and committed to.The power of praiseIncrease self-confidence and motivate someone to challenge themselves by highlighting their efforts.The added power of constructive feedbackUse a six step method to ensure your feedback has constructive value and doesn’t come across as critique or criticism.Strategies for building trustPractical techniques to develop trust and allow both parties to feel safe and comfortable with one another.