ISO 9001, ISO 14001, ISO 45001 Auditor Interno

COURSE DESCRIPTIONThe aim of this course is to provide participants with an overview of the purpose and requirements of ISO 9001:2026PRIOR KNOWLEDGEBefore starting this course, it is recommended that participants have prior knowledge of the:Management systems and understand the Plan-Do-Check-Act (PDCA) cycle.The concepts of quality management and the relationship between quality management and customer satisfaction.Commonly used quality management terms and definitions, as given in ISO 9000.The requirements of ISO 9001:2015.COURSE CONTENTIntroduction to quality management, background and relationship with other management system standards.A high-level framework, clauses, process approach and risk-based thinking.Process evaluation and improvement to control and reduce undesired effects from internal and external issues.Planning for risk to ensure the management system will achieve its objectives.Leadership commitment and responsibilities.Support and what’s needed for the management system to operate effectively.Performance review and monitoring to identify any actions required for the correction and continual improvement of the management system.

CONTENIDOS DEL CURSOMódulo 01: Generalidades de la norma ISO 19011Conocer los propósitos de una auditoria a sistemas de gestión basados en normas ISO.Interpretar los principios de una auditoria.Reconocer el vocabulario asociado a un auditor en este proceso.Módulo 02: Directrices de la auditoríaReconocer las etapas y responsabilidades asociadas para la gestión de un programa de auditorías.Aplicar una metodología para la elaboración de un programa de auditorías para sistemas de gestión.Módulo 03: El proceso de auditoríaReconocer las etapas y responsabilidades asociadas para la realización de las auditorías.Preparar un plan de auditoría junto a la documentación necesaria para el auditor.Ejecutar una auditoría de acuerdo a la planificación realizada.Aplicar y comparar técnicas de obtención de la evidencia.Módulo 04: Competencia y evaluación de los auditoresComprender la confianza en los procesos de auditoría asociada a la competencia de los auditores.Identificar las competencias individuales, conocimientos y habilidades requeridas para un auditor.Aplicar metodologías para la evaluación de las competencias de un auditor.

The purpose of this course is to provide learners with the knowledge and skills required to perform an internal audit of part of a Quality Management System (QMS) based on ISO 9001:2026, report on the effective implementation and maintenance of the management system in accordance with ISO 19011:2026 and to contribute to the continual improvement of the QMS.Course Content:Session One: Process-based Quality Management Systems (QMS)Session Two: Auditing for Continual ImprovementSession Three: Audit Definition and PrinciplesSession Four: Planning and Preparation for the AuditSession Five: On-site Audit ActivitiesSession Six: Audit Reporting and Follow-upSession Seven: Auditor CompetencePrior Knowledge:Knowledge of the requirementsf of ISO 9001:2026, which may be gained by completing a QMS Introduction training course or equivalent.Management systems:- Understand the Plan-Do-Check-Act (PDCA) cycle.- Knowledge of quality management systems (QMS) and the requirements of ISO 9001:2026.Quality Management:- A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction.- Interpret commonly used quality management terms and definitions, as given in ISO 9000.Course CertificationOn completion of this course learners will be issued with a “Certificate of Attendance”.