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Managing management system (MS) documented information, which includes documents and records, is a challenging task for anyone involved to ensure its conformance and effectiveness.The purpose of this course is to provide you with an understanding and an insight into the documented information requirements of any management system (MS), e.g. ISO 9001, ISO 14001, 45001, etc. However, this course does not address MS standards in detail.Course ContentOverview of management systemsManagement system document requirementsControl and manage documented informationWriting work instructions / SOPs

A comprehensive review of the new and changed controls found in the ISO/IEC 27002:2022 including an in-depth examination of the application of the control of newly introduced attributes that facilitate the application of controls.Course Content:ISO/IEC 27002:2022 overview of changes.Understanding clause 5 controls in treating risks, governance and the use of cloud services, including the relationship to other ISO/IEC standards.Clauses 6 controls relating to risks related to physical objects.Clause 8 and the purpose of the new controls in treating risks relating to technology.Prior Knowledge:It will benefit participants if they have knowledge of the following principles and concepts:ISO/IEC 27002:2013 Information Security Controls.ISO/IEC 27001:2013 Information Security Management System Implementation and Maintenance.Maintenance of information security, compliance, risk, or governance in an organisation.

This training aims to familiarise learners with the management responsibilities in accordance with the requirements of the ISO Management System Standards.Course ContentSession One:An Introduction to ISO Management System Standards, including Annex SL standardisation and the PDCA process approach to continual improvement.Session Two:Clause 5 – Leadership and Clause 9 – Performance Evaluation outlining requirements and responsibilities of top management, and the relevant clauses of the Standard.

Through a series of discussion-based sessions and interactive workshops, learn how to help your organisation demonstrate Good Manufacturing Practice (GMP) compliance using ISO 22716.  Build a strong foundation of knowledge and skills.Course Topics:Overview of GMP and the StandardClause 3: Personnel RequirementsClause 4 and 5: Premises and Equipment RequirementsClause 6 and 12: Raw and Packaging Materials including subcontracting RequirementsClause 7 and 8: Production and Finished products requirementsClause 9: Quality Control Laboratory requirementsClause 10, 11 and 13: Treatment of product that is out of specification including Deviations and Waste management requirementsClause 14: Complaints and recalls requirementsClause 15 and 17: Change Control and Documentation requirementsClause 16: Internal audit requirementsLearning Review and Summary

Through interactive workshops and audit role play, learn to audit your Cosmetic GMP's, according to ISO 22716:2007 and ISO 19011:2018 guidance. Course Topics:Clause 3: Personnel RequirementsClause 4 and 5: Premises and Equipment RequirementsClause 6 and 12: Raw and Packaging Materials including subcontracting RequirementsClause 7 and 8: Production and Finished products requirementsClause 9: Quality Control Laboratory requirementsClause 10, 11 and 13: Treatment of product that is out of specification including Deviations and Waste management requirementsClause 14: Complaints and recalls requirementsClause 15 and 17: Change Control and Documentation requirementsClause 16: Internal audit requirementsHow to Audit According to ISO 19011Learning Review and Summary

Learn about the requirements of ISO 22000:2018 so that you can implement, manage and continually improve Food Safety Management performance in your organisation.Course ContentIntroduction to food safety management, background and relationship with other management system standardsHigh level framework, clauses, process approach and risk-based thinkingProcess evaluation and improvement to control and reduce undesired effects from internal and external issuesPlanning for risk using FSMS requirements & HACCP principles to ensure the management system will achieve its objectivesLeadership commitment and responsibilitiesSupport and what’s needed for the management system to operate effectivelyPerformance review and monitoring to identify any actions needed for the correction and continual improvement of the management system

The objective of this course is to provide learners with the knowledge and skills required to perform an internal audit of part of a food safety management system based on ISO 22000 and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.Course ContentProcess-based Food Safety Management SystemsAuditing for continual improvementPlanning and preparing for the auditOn-site activitiesAudit reporting and follow-upAuditor competence and certification

The purpose of this course is to equip learners with an understanding of the concept of Good Manufacturing Practices (GMP) – Guidelines on Good Manufacturing Practices and provides an overview of the purpose and requirements of ISO 15378:2017 as a tool for business improvement.Course Content:Introduction to development of ISO 15378 and comparisons to ISO 9001Clause 3: Terms and definitionsClause 4: Context of OrganisationClause 5: LeadershipClause 6: PlanningClause 7: SupportClause 8: OperationClause 9: Performance EvaluationClause 10: ImprovementAnnex D Guidance on verification, qualification and validation requirements for primary packaging materialsOn completion of this course:Learners who are in attendance for the complete course will be issued with a ‘Certificate of Attendance’.Learners who pass the Quiz will be issued with a “Certificate of Successful Completion”

The purpose of this course is to equip learners with an understanding of the concept of Good Manufacturing Practices (GMP) – Guidelines on Good Manufacturing Practices and provides an overview of the purpose and requirements of ISO 15378:2017 as a tool for business improvement.Course Content:Introduction to development of ISO 15378 and comparisons to ISO 9001Clause 3: Terms and definitionsClause 4: Context of OrganisationClause 5: LeadershipClause 6: PlanningClause 7: SupportClause 8: OperationClause 9: Performance EvaluationClause 10: ImprovementAnnex D Guidance on verification, qualification and validation requirements for primary packaging materialsAuditing for Continual ImprovementAudit Definition, Types and PrinciplesRoles and Responsibilities of AuditorsThe Audit ProcessPreparing for the Internal AuditConducting the AuditAudit Review

The purpose of this course is to familiarise learners with an overview of ISO 14971:2019 Medical Devices Application of risk management to medical devices and the differences between the 2012 and 2019 version.Course ContentIntroduction to ISO 14971:2019Planning for risk managementRisk analysis and evaluationRisk controlUsability and risk managementReport and post-production informationOn completion of this course Learners will be issued with a "Certificate of Attendance"

This training course (consisting of four Modules) has been developed by SGS to provide practitioners with the skills and knowledge necessary to undertake a verification of a greenhouse gas (GHG) inventory developed in accordance with ISO 14064-1:2019 using the verification standard ISO 14064-3:2019.Module Two delves deeper into Scope 3. The module also introduces the concept of GHG reductions and removals covered under ISO 14064-2.In order to successfully complete and receive a full GHG Lead Verifier 'Course Certificate', attendance of all four modules and associated activities in sequence is required. If you require the full ISO 14064 / GHG Protocol - Greenhouse Gas Lead Verifier Training Course, please click here to make your booking.