所有課程

Course DescriptionThis course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.The purpose of this course is to provide learners with an understanding of the concept of Quality Management Systems and provides an overview of the purpose and requirements of ISO/FDIS 9001:2026 as a tool for business improvement.Course ContentSESSION ONE: Introduction to the ISO 9000 Series of Management Systems StandardsSESSION TWO: ISO/FDIS 9001:2026 Overview and           Clauses 4 - 6SESSION THREE: ISO/FDIS 9001:2026 – Clause 7SESSION FOUR: ISO/FDIS 9001:2026 – Clause 8SESSION FIVE: ISO/FDIS 9001:2026 – Clauses 9 - 10Prior KnowledgeNot applicable for this course.Course CertificationOn completion of this course, learners will be issued with a “Certificate of Attendance”.

This course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.The purpose of this course is to provide learners with the knowledge and skills required to perform an internal audit of part of a Quality Management System (QMS) based on ISO/FDIS 9001:2026, report on the effective implementation and maintenance of the management system in accordance with ISO 19011:2026 and to contribute to the continual improvement of the QMS.Course Content:SESSION ONE: Process-based Quality Management Systems (QMS)SESSION TWO: Auditing for Continual ImprovementSESSION THREE: Audit Definition and PrinciplesSESSION FOUR: Planning and Preparation for the AuditSESSION FIVE: On-site Audit ActivitiesSESSION SIX: Audit Reporting and Follow-upSESSION SEVEN: Auditor CompetencePrior Knowledge:Knowledge of the requirement of ISO/FDIS 9001:2026, which may be gained by completing a QMS Introduction training course or equivalent.Management systems:- Understand the Plan-Do-Check-Act (PDCA) cycle.- Knowledge of quality management systems (QMS) and the requirements of ISO/FDIS 9001:2026.Quality Management:- A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction.- Interpret commonly used quality management terms and definitions, as given in ISO 9000.Course CertificationOn completion of this course learners will be issued with a “Certificate of Attendance”.

This course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO9001:2026. This course aims to provide learners with an overview of the main changes from ISO 9001:2015 to ISO/FDIS 9001:2026

The objective of this course is to provide learners with the knowledge and skills required to perform internal audits of management systems based on the requirements of ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018 (or equivalent), and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.Course detailsDuration: 3 daysAccreditation: SGS certificate of attendance upon completionPrior KnowledgeBefore starting this course, learners are expected to have the following prior knowledge:▪ Management Systems:▪ Quality, environmental and OH&S management:▪ ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018:Course ContentProcess-based QMSAuditing for Continual ImprovementIntroduction to EMS AuditingISO 14001:2026 Interpretation for AuditIntroduction to OH&S MSRisk Assessment: Tools, Techniques and ControlsAudits: Definitions and PrinciplesPlanning and Preparing for the AuditConducting the AuditAudit Reporting and Follow-upAuditor Competence

This course aims to provide learners who have an existing, basic knowledge of, or experience in, business continuity management with an understanding of the management systems approach and the requirements of ISO 22301, and to provide a basis for learners who wish to go on to complete CQI and IRCA Certified BCMS Auditor courses.

本課程獲得英國皇家品質協會(CQI) 和國際稽核員註冊機構(IRCA) 認證。CQI 和 IRCA 課程認證編號為 2300 – PR 363。本課程的目的是根據 ISO 19011和ISO 17021，使學員具備針對 ISO 22301：2019 對於營運持續管理系統（BCMS） 進行稽核所需的知識和技能。 先備知識學員應具備以下原則和概念的知識：ISO 22301：2019的要求遵循營運持續管理（BCM）原理和概念營運衝擊分析的目的和好處；風險評鑑和分析的原則；典型的營運持續策略；營運持續應變選項；BCMS績效指標，監督和績效與測量；演練和測試方法。 課程認證完成本課程後：通過考試和課間持續評量的學員將獲得「成功修業證書」，該證書滿足欲成為 CQI 和 IRCA 認證稽核員/主導稽核員所具備之正式培訓紀錄；對於欲成為CQI 和 IRCA註冊稽核員之學員，該證書自CQI 和 IRCA 稽核員認證考試之日起五年內有效。未通過課間持續評量但全勤者將獲得「上課證明」。未通過考試但取得「上課證明」者，可於參加考試後的12個月內重新參加考試。

The objective of this course is to provide learners with an understanding of the current changes from ISO 14001:2015 to ISO 14001:2026, to be able to maintain compliance with an existing Environmental Management System (EMS).Course DetailsDuration: Half day Accreditation: SGS certificate of attendance upon completionPrior KnowledgeThere is no prior knowledge expected for this course.Course Content▪ ISO 14001:2026 updates and variations to ISO 14001:2015▪ Introduction of modernised terminology and the “Harmonized Structure”

This course has been developed by SGS for the benefit of clients wishing to understand the FSSC 22000 Certification Scheme and its requirements.This course will help you to understand how to conduct an internal audit of an FSMS based on FSSC v7 and ISO 22000 so that you can report on the effectiveness of the management system following ISO 19011, ISO 22002-1 and ISO/IEC 17021 as applicable and contribute to the continual improvement of the FSMS.

This course has been developed by SGS for the benefit of clients wishing to understand the FSSC 22000 Certification Scheme and its requirements.The purpose of this course is to provide learners with the knowledge and skills required to better understand the requirements of FSSC v7 for the effective implementation and management within an organisation.

The aim of this course is to provide learners with the knowledge and skills required to perform first, second and third-party audits of FSMS against FSSC 22000 v7, in accordance with ISO 19011, ISO/TS 22003 and ISO/IEC 17021, as applicable.Learners who complete this CQI and IRCA Certified FSSC 22000 Lead Auditor Training course successfully (within the five years before making an application to become a certificated auditor) will satisfy the training requirements for initial certification as an IRCA FSMS auditor (Part 1) or IRCA FSMS certified auditor (Part 2) of the scheme. For the full requirements, please refer to quality.org/IRCA-grades. Recommended Prior KnowledgeKnowledge of the following food safety management principles and concepts:The Plan, Do, Check, Act (PDCA) cycleThe core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review and continual improvement.Food safety management:Knowledge of the principles of food safety management including pre-requisite programmes as specified in ISO 22000:2018 / TS 22002 (all parts) and HACCP;The relationship between food safety management and the provision of food safe products to prevent or minimise adverse effects on human health and the proactive improvement of food safety performance;Awareness of common examples of relevant national and local FSMS legislation and requirements.Knowledge of the requirements of FSSC 22000 v7 or acceptable equivalent, and the commonly used food safety management terms and definitions, as given in ISO 22000:2018, which may be gained by completing a CQI and IRCA certified ISO 22000:2018 (FSMS) training course or equivalent.Enrolment informationBy enrolling on this course you agree to your personal information being passed to CQI and IRCA.Trusted FSSC 22000  training from a leading course providerOur courses are delivered by tutors who are environmental management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are continually assessed and required to complete an end-of-course written examination.Contact your local SGS office for full details of the courses available in your region

The purpose of this course is to provide learners who work in the cold chain supply, distribution or retail sector with the advancement of skills and knowledge required to implement, maintain and continually improve a Cold Chain Management System (CCMS), based on the requirements of ISO 45001:2018                                                                                           COURSE CONTENT                                                                                               An overview of cold chain management systems and how they relate to the cold chain sector.Context of the organisation & stakeholders.Leadership and commitmentPlanningSupportOperationContinual improvementCold chain breaches protocol