ISO 9001:2026 Quality Management Systems Introduction Training eLearning Course

COURSE DESCRIPTION

The aim of this course is to provide participants with an overview of the purpose and requirements of ISO 9001:2026

PRIOR KNOWLEDGE

Before starting this course, it is recommended that participants have prior knowledge of the:

• Management systems and understand the Plan-Do-Check-Act (PDCA) cycle.
• The concepts of quality management and the relationship between quality management and customer satisfaction.
• Commonly used quality management terms and definitions, as given in ISO 9000.
• The requirements of ISO 9001:2015.

COURSE CONTENT

• Introduction to quality management, background and relationship with other management system standards.

• A high-level framework, clauses, process approach and risk-based thinking.

• Process evaluation and improvement to control and reduce undesired effects from internal and external issues.

• Planning for risk to ensure the management system will achieve its objectives.

• Leadership commitment and responsibilities.

• Support and what’s needed for the management system to operate effectively.

• Performance review and monitoring to identify any actions required for the correction and continual improvement of the management system.