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The objective of this course is to provide learners who have an existing basic knowledge of, or experience in, quality management with an understanding of the management systems approach and the requirements of ISO 9001:2015, and to provide a basis for those who wish to go on to complete QMS auditor training courses.This course also provides learners with an overview of the purpose and requirements of ISO 9001:2015 as a tool for business improvement. However, this course does not address ISO 9001:2015 in detail. 

This course aims to provide you with a practical approach to the use of auditing as a tool to help achieve an Integrated Management System (IMS). It approaches the integration of management systems from a risk-based approach, encouraging learners to take the broadest possible view of the processes in their organisation and the related risks, opportunities and occupational risks that need to be identified, controlled and managed. It also considers the implications of a multi-standard certification and develops the basis for an integrated approach to management systems auditing.

This training develops in participants the skills needed to assess and report on the conformance and effective implementation of processes, and to contribute to the continual improvement of the quality management system based on the ISO 9001 standard.IRCA AccreditationThis course is certificated by the Chartered Quality Institute (CQI) and the International Register of Certified Auditors (IRCA).  CQI and IRCA Course Number 17993 - PT 236This course consists of 4 VILT sessions.Prior Knowledge RequirementsBefore starting this course, you must inform students that they are expected to have the following prior knowledge:Management systemsThe Plan, Do, Check, Act (PDCA) cycleThe core elements of a management system and the interrelationship between top management responsibility, policy, objective, planning, implementation, measurement, review and continual improvement.Quality managementThe fundamental concepts and the seven quality management principles (see ISO 9001)Customer focusLeadershipEngagement of peopleProcess approachImprovementEvidence-based decision makingRelationship managementThe relationship between quality management and customer satisfaction.ISO 9001An understanding of the requirements of ISO 9001 and the commonly used quality management terms and definitions, as given in ISO 9000, which may be gained by completing an IRCA Certified Foundation Training course or equivalent.Trusted ISO 9001 internal training from a leading course providerOur courses are delivered by tutors who are quality management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are continually assessed and required to complete the continuous assessment process.Contact your local SGS office for full details of the courses available in your region.

This course aims to provide insight into the steps needed and the process of how to implement a common set of procedures using an integrated management system based on the framework and requirements of ISO 9001, 14001 and 45001

This course aims to provide you with the competence and a framework to help in developing, implementing and maintaining an effective Integrated Management System while meeting the ISO 9001, 14001 and 45001 requirements. This course provides insight into the steps needed for the implementation as well as fundamental practices and actions needed to address core subject areas of integrated management systems.

This training is designed to give you the relevant skills and knowledge to carry out audits of Quality Management Systems (QMS) against the ISO 9001  requirements. The principles of ISO 9001 set out an explicit management system to audit, examine and continually improve systems for a QMS.IRCA AccreditationThis course is certificated by the Chartered Quality Institute (CQI) and the International Register of Certified Auditors (IRCA).  CQI and IRCA Course Number 17977 - PR 328.This course consists of 11 VILT sessions and the final examination.Prior Knowledge RequirementsManagement systemsThe Plan, Do, Check, Act (PDCA) cycleThe core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review, and continual improvementQuality managementThe fundamental concepts and the seven quality management principles (see ISO 9000):Customer focusLeadershipEngagement of peopleProcess approachImprovementEvidence-based decision makingRelationship managementThe relationship between quality management and customer satisfaction.ISO 9001Knowledge of the requirements of ISO 9001 and the commonly used quality management terms and definitions, as given in ISO 9001, which may be gained by completing an IRCA certified QMS Foundation Training course or the equivalent.Trusted ISO 9001 lead auditor training from a leading course providerOur courses are delivered by tutors who are quality management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are continually assessed and required to complete an end-of-course written examination.Contact your local SGS office for full details of the courses available in your region.

This course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.This course approaches the integration of management systems from a risk-based approach, encouraging learners to take the broadest possible view of the processes in their organisation and the related risks, opportunities and occupational risks that need to be identified, controlled and managed. It also considers the implications of a multi-standard certification and develops the basis for an integrated approach to MS auditing.Course Content:SESSION ONE: Process-based QMSSESSION TWO: Auditing for Continual ImprovementSESSION THREE: Introduction to EMS AuditingSESSION FOUR: ISO 14001:2026  Interpretation for AuditSESSION FIVE: Introduction to OH&S MSSESSION SIX: Risk Assessment: Tools, Techniques and ControlsSESSION SEVEN: Audits: Definitions and PrinciplesSESSION EIGHT: Planning and Preparing for the AuditSESSION NINE: Conducting the AuditSESSION TEN: Audit Reporting and Follow-upSESSION ELEVEN: Auditor CompetencePrior Knowledge:Before starting this course, learners are expected to have the following prior knowledge:Management Systems:- Plan, Do, Check, Act (PDCA) cycle.- The core elements of a management system and the interrelationship between the context of the organisation, leadership, planning, support, operation, performance evaluation and improvement. Quality, environmental and OH&S management:- The purpose, fundamental concepts, structure, management principles and the benefits with reference to the abovementioned disciplines.ISO/FDIS 9001:2026, ISO 14001:2026 and ISO 45001:2018:- An understanding of the requirements of ISO/FDIS 9001:2026, ISO 14001:2026 and ISO 45001:2018 and the commonly used management system terms and definitions, as given in these standards, which may be gained by completing the foundation training courses or equivalent.Course Certification:On completion of this course learners will be issued with a “Certificate of Attendance”.

This course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.This course has been developed by SGS and aims to provide learners with the competency framework to assist in developing, implementing and maintaining a QMS while meeting ISO/FDIS 9001:2026 requirements.

Course DescriptionThis course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.The purpose of this course is to provide learners with an understanding of the concept of Quality Management Systems and provides an overview of the purpose and requirements of ISO/FDIS 9001:2026 as a tool for business improvement.Course ContentSESSION ONE: Introduction to the ISO 9000 Series of Management Systems StandardsSESSION TWO: ISO/FDIS 9001:2026 Overview and           Clauses 4 - 6SESSION THREE: ISO/FDIS 9001:2026 – Clause 7SESSION FOUR: ISO/FDIS 9001:2026 – Clause 8SESSION FIVE: ISO/FDIS 9001:2026 – Clauses 9 - 10Prior KnowledgeNot applicable for this course.Course CertificationOn completion of this course, learners will be issued with a “Certificate of Attendance”.

This course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.The purpose of this course is to provide learners with the knowledge and skills required to perform an internal audit of part of a Quality Management System (QMS) based on ISO/FDIS 9001:2026, report on the effective implementation and maintenance of the management system in accordance with ISO 19011:2026 and to contribute to the continual improvement of the QMS.Course Content:SESSION ONE: Process-based Quality Management Systems (QMS)SESSION TWO: Auditing for Continual ImprovementSESSION THREE: Audit Definition and PrinciplesSESSION FOUR: Planning and Preparation for the AuditSESSION FIVE: On-site Audit ActivitiesSESSION SIX: Audit Reporting and Follow-upSESSION SEVEN: Auditor CompetencePrior Knowledge:Knowledge of the requirement of ISO/FDIS 9001:2026, which may be gained by completing a QMS Introduction training course or equivalent.Management systems:- Understand the Plan-Do-Check-Act (PDCA) cycle.- Knowledge of quality management systems (QMS) and the requirements of ISO/FDIS 9001:2026.Quality Management:- A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction.- Interpret commonly used quality management terms and definitions, as given in ISO 9000.Course CertificationOn completion of this course learners will be issued with a “Certificate of Attendance”.