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Learn how to use root cause analysis within your company. This course provides knowledge and skills in the most commonly used methods for root cause analysis and can help you solve challenges as they arise, as well as pre-empt issues in the future.Completion criteria: The SGS certificate is available to download once you have achieved a pass mark of 80% or more in the final assessment to complete this course.You will be granted 12 months access to this course, effective from the date of purchase.

This training introduces you to management responsibilities under ISO Management System Standards.COURSE CONTENTOverview of ISO Standards, Annex SL standardization, and the PDCA process for continual improvement.Key management responsibilities in Clause 5 (Leadership) and Clause 9 (Performance Evaluation).COURSE CERTIFICATION:On completion of this course:The SGS certificate is available to download once you have achieved a pass mark of 80% or more in the final assessment which completes this course.You have 12 months access to this course, effective from the date of purchase.

This eLearning course aims to familiarise you with the auditing management systems guidelines in accordance with ISO 19011:2018.