ISO 9001 – Quality courses

The purpose of this course is to provide learners with an understanding of the concept of Quality Management Systems and provides an overview of the purpose and requirements of ISO 9001:2026 as a tool for business improvement.Course Content:Session One: Introduction to the ISO 9000 Series of Management Systems StandardsSession Two: ISO 9001:2026 Overview and Clauses 4 - 6Session Three: ISO 9001:2026 – Clause 7Session Four: ISO 9001:2026 – Clause 8Session Five: ISO 9001:2026 – Clauses 9 - 10Prior Knowledge:Not applicable for this course.Course CertificationOn completion of this course, learners will be issued with a “Certificate of Attendance”.

The purpose of this course is to provide learners with the knowledge and skills required to perform an internal audit of part of a Quality Management System (QMS) based on ISO 9001:2026, report on the effective implementation and maintenance of the management system in accordance with ISO 19011:2026 and to contribute to the continual improvement of the QMS.Course Content:Session One: Process-based Quality Management Systems (QMS)Session Two: Auditing for Continual ImprovementSession Three: Audit Definition and PrinciplesSession Four: Planning and Preparation for the AuditSession Five: On-site Audit ActivitiesSession Six: Audit Reporting and Follow-upSession Seven: Auditor CompetencePrior Knowledge:Knowledge of the requirementsf of ISO 9001:2026, which may be gained by completing a QMS Introduction training course or equivalent.Management systems:- Understand the Plan-Do-Check-Act (PDCA) cycle.- Knowledge of quality management systems (QMS) and the requirements of ISO 9001:2026.Quality Management:- A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction.- Interpret commonly used quality management terms and definitions, as given in ISO 9000.Course CertificationOn completion of this course learners will be issued with a “Certificate of Attendance”.

This course has been developed by SGS and aims to provide learners with the competency framework to assist in developing, implementing and maintaining a QMS while meeting ISO 9001:2026 requirements.Course ContentSession One: Introduction to Quality Management Systems (QMS)Session Two: ISO 9001:2026 StructureSession Three: Interpretation of Clauses 4 to 10 of  ISO 9001:2026Session Four: Implementation Guidance for ISO 9001:2026Prior KnowledgeIt will benefit learners if they have knowledge of the following principles and concepts:Management Systems:- Understand the Plan-Do-Check-Act (PDCA) cycle.Quality Management:- A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction.- Understand commonly used quality management terms and definitions, as provided in ISO 9000.Course CertificationOn completion of this course learners will be issued with a “Certificate of Attendance”.

DescriptionThis course has been developed by SGS and aims to provide learners with the competency framework to assist in developing, implementing and maintaining a QMS while meeting ISO 9001:2015 requirements.Learners will also be provided with an overview of the purpose and requirements of ISO 9001:2015 as a tool for business improvement.Course Content:Introduction to Quality Management Systems (QMS)Benefits of a good QMSDevelopment of the ISO 9000 series of standardsModels of ISO 9000QMS – Fundamentals and vocabularyISO 9001:2015 StructureClauses, scope, application and compatibility of Iso 9001The process approach, including the Plan-Do-Check-Act cycle (PDCA)Interpretation of ISO 9001:2015, clauses 4 to 10Correlation matrices, Gap Analysis/transitionImplementation guidance for ISO 9001:2015Prior Knowledge RequirementsIt will benefit participants if they have knowledge of the following principles and concepts:A basic knowledge of the ISO 9001:2015 standards.Management systems:Understand the PDCA cycle.Quality management:A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction.Understand commonly used quality management terms and definitions, as provided in ISO 9000.

This course approaches the integration of management systems from a risk-based approach, encouraging learners to take the broadest possible view of the processes in their organisation and the related risks, opportunities and occupational risks that need to be identified, controlled and managed. It also considers the implications of a multi-standard certification and develops the basis for an integrated approach to MS auditing.Course Content:Session One: Process-based QMSSession Two: Auditing for Continual ImprovementSession Three: Introduction to EMS AuditingSession Four: ISO 14001:2026  Interpretation for AuditSession Five: Introduction to OH&S MSSession Six: Risk Assessment: Tools, Techniques and ControlsSession Seven: Audits: Definitions and PrinciplesSession Eight: Planning and Preparing for the AuditSession Nine: Conducting the AuditSession Ten: Audit Reporting and Follow-upSession Eleven: Auditor CompetencePrior Knowledge:Before starting this course, learners are expected to have the following prior knowledge:Management Systems:- Plan, Do, Check, Act (PDCA) cycle.- The core elements of a management system and the interrelationship between the context of the organisation, leadership, planning, support, operation, performance evaluation and improvement.Quality, environmental and OH&S management:- The purpose, fundamental concepts, structure, management principles and the benefits with reference to the abovementioned disciplines.ISO 9001:2026, ISO 14001:2026 and ISO 45001:2018:- An understanding of the requirements of ISO 9001:2026, ISO 14001:2026 and ISO 45001:2018 and the commonly used management system terms and definitions, as given in these standards, which may be gained by completing the foundation training courses or equivalent.Course Certification:On completion of this course learners will be issued with a “Certificate of Attendance”.

This training introduces you to management responsibilities under ISO Management System Standards.COURSE CONTENTOverview of ISO Standards, Annex SL standardization, and the PDCA process for continual improvement.Key management responsibilities in Clause 5 (Leadership) and Clause 9 (Performance Evaluation).COURSE CERTIFICATION:On completion of this course:The SGS certificate is available to download once you have achieved a pass mark of 80% or more in the final assessment which completes this course.You have 12 months access to this course, effective from the date of purchase.

The PECB ISO 9001 Lead Implementer is a five-day training course that aims to help you develop the competence necessary to establish, implement, operate, maintain, and continually improve a QMS. This training course aims to equip you with in-depth knowledge on ISO 9001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of a QMS.By attending this training course, you can help organizations utilize a structured and evidence-based approach for managing the quality of their products and services. Apart from this, you will also learn about the importance of customer focus and benefits of setting the foundations of an organizational culture which enables and supports quality.CertificationAfter successfully passing the exam, you can apply for one of the following credentials with PECB. You will receive the certificate once you comply with all the requirements related to your selected credential.PECB Certified ISO 9001 Provisional ImplementerPECB Certified ISO 9001 ImplementerPECB Certified ISO 9001 Lead ImplementerPECB Certified ISO 9001 Senior Lead ImplementerEnrolment informationBy enrolling on this course you agree to your personal information being passed to PECB.Learners enrolling onto this course will receive an email from PECB to set up your Learner Account, course registration, access to the course materials and final exam.If you have not received this information within 5 working days please contact Global.PECB.Training@sgs.comGeneral informationPECB will provide over 500 pages of instructional materials containing explanations, guidance, and practical examples.Learners may reach out to PECB to request the Attestation of Course Completion as proof of taking the course, this can be requested before taking the exam or after and is worth 16 CPD (Continuing Professional Development) credits.In case of exam failure, the candidate can retake the exam once for free within 12 months following the initial exam date.PrerequisitesThe main requirements for participating in this training course are a basic knowledge of ISO management system standards, overall knowledge of ISO 9001, and the MS implementation principles. An understanding of ISO’s quality management principles may also facilitate the learning process.Languages available: English, Spanish, French, Russian, Hrvatska (Croatian), German, Ukrainian, JapaneseThe fee for this course covers:Course Materials (for lifetime, please note that updated course materials are not included)First ExamOne resit exam (if required)PECB Certification FeeFirst Year PECB Annual Maintenance Fee (AMF) (AMF is not applicable for Foundation, Provisional and Transition Certification)

Technological developments have taken the world by storm, changing many aspects of our lives, including the way we teach. The COVID-19 pandemic has taught us that adapting to the new virtual environment is no longer optional. For many of us, it has become a necessity. PECB eLearning started as an attempt to adapt to the ever-changing nature of online education. PECB has created this platform to facilitate the delivery of training courses and make our products accessible from different environments, including the comfort of one’s own. The ISO 9001 Lead Implementer eLearning training course is designed to enable attendants to implement a quality management system (QMS) based on the requirements of ISO 9001, as well as the best practices and approaches used for the implementation and subsequent maintenance of a QMS.CertificationAfter successfully passing the exam, you can apply for one of the following credentials with PECB. You will receive the certificate once you comply with all the requirements related to your selected credential.PECB Certified ISO 9001 Provisional ImplementerPECB Certified ISO 9001 ImplementerPECB Certified ISO 9001 Lead ImplementerPECB Certified ISO 9001 Senior Lead ImplementerEnrolment informationBy enrolling on this course you agree to your personal information being passed to PECB.Learners enrolling onto this course will receive an email from PECB to set up your Learner Account, course registration, access to the course materials and your final exam.If you have not received this within 5 working days please contact Global.PECB.Training@sgs.comGeneral informationIn addition to the eLearning course videos, participants will be provided with the training course material containing over 500 pages of explanatory information, examples, best practices, exercises, and quizzes.Learners may reach out to PECB to request the Attestation of Course Completion as proof of taking the course, this can be requested before taking the exam or after and is worth 31 CPD (Continuing Professional Development) credits.In case candidates fail the exam, they can retake it within 12 months following the initial attempt for free.PrerequisitesThe main requirements for participating in this training course are a basic knowledge of ISO management system standards, overall knowledge of ISO 9001, and the MS implementation principles. An understanding of ISO’s quality management principles may also facilitate the learning process.The fee for this course covers:Course Materials (for lifetime, please note that updated course materials are not included)First ExamOne resit exam (if required)PECB Certification FeeFirst Year PECB Annual Maintenance Fee (AMF) (AMF is not applicable for Foundation, Provisional and Transition Certification)

The PECB ISO 9001 Lead Auditor training course enables you to develop the necessary competence to perform quality management system (QMS) audits by applying widely recognized audit principles, procedures, and techniques. This training course combines the requirements of ISO/IEC 17021-1, the recommendations of ISO 19011, and other good practices of auditing and integrates them into a comprehensive methodology which enables you to successfully plan, conduct, and close ISO 9001 conformity assessment audits.Apart from a theoretical basis, the training course also provides examples, exercises, and quizzes to help you practice the most important aspects of conformity assessment audits: interpretation of ISO 9001 requirements in the context of an audit, principles of auditing, application of audit methods, approaches to evidence collection and verification, leading an audit team, drafting nonconformity reports, and preparing the final audit report.CertificationAfter successfully passing the exam, you can apply for one of the following credentials with PECB. You will receive the certificate once you comply with all the requirements related to your selected credential.PECB Certified ISO 9001 Provisional AuditorPECB Certified ISO 9001 AuditorPECB Certified ISO 9001 Lead AuditorPECB Certified ISO 9001 Senior Lead AuditorEnrolment informationBy enrolling on this course you agree to your personal information being passed to PECB.Learners enrolling onto this course will receive an email from PECB to set up your Learner Account, course registration, access to the course materials and final exam.If you have not received this information within 5 working days please contact Global.PECB.Training@sgs.comGeneral informationPECB will provide training material of over 450 pages of information and practical examples.Learners may reach out to PECB to request the Attestation of Course Completion as proof of taking the course, this can be requested before taking the exam or after and is worth 16 CPD (Continuing Professional Development) credits.In case of exam failure, the candidate can retake the exam once for free within 12 months following the initial exam date.PrerequisitesThe main requirements for participating in this training course are a fundamental understanding of ISO 9001 requirements for a QMS and a comprehensive knowledge of audit principles.The fee for this course covers:Course Materials (for lifetime, please note that updated course materials are not included)First ExamOne resit exam (if required)PECB Certification FeeFirst Year PECB Annual Maintenance Fee (AMF) (AMF is not applicable for Foundation, Provisional and Transition Certification)

As technology continues to evolve rapidly, the way we teach and learn has also changed. These changes have, in turn, led to the creation of new and more efficient tools for learning and education. PECB eLearning was born as an attempt to tackle the ever-changing needs and requirements of learners today.PECB has created this platform to facilitate the delivery of training courses and make our products accessible from different environments, including the comfort of one’s own.The ISO 9001 Lead Auditor eLearning training course is designed to enable attendants to audit a quality management system (QMS) based on the requirements of ISO 9001.CertificationAfter successfully passing the exam, you can apply for one of the following credentials with PECB. You will receive the certificate once you comply with all the requirements related to your selected credential.PECB Certified ISO 9001 Provisional AuditorPECB Certified ISO 9001 AuditorPECB Certified ISO 9001 Lead AuditorPECB Certified ISO 9001 Senior Lead AuditorEnrolment informationBy enrolling on this course you agree to your personal information being passed to PECB.Learners enrolling onto this course will receive an email from PECB to set up your Learner Account, course registration, access to the course materials and your final exam.If you have not received this within 5 working days please contact Global.PECB.Training@sgs.comGeneral informationIn addition to the eLearning format, participants will be provided with the training course material containing over 450 pages of explanatory information, examples, best practices, exercises, and quizzes.Learners may reach out to PECB to request the Attestation of Course Completion as proof of taking the course, this can be requested before taking the exam or after and is worth 31 CPD (Continuing Professional Development) credits.In case candidates fail the exam, they can retake it within 12 months following the initial attempt for free.PrerequisitesThe main requirements for participating in this training course are a fundamental understanding of ISO 9001 requirements for a QMS and a comprehensive knowledge of audit principles.The fee for this course covers:Course Materials (for lifetime, please note that updated course materials are not included)First ExamOne resit exam (if required)PECB Certification FeeFirst Year PECB Annual Maintenance Fee (AMF) (AMF is not applicable for Foundation, Provisional and Transition Certification)

ISO 9001 Foundations is a two-day training courses which focuses on the concepts of quality and quality management, and provides an overall explanation of ISO 9001 requirements for a quality management system (QMS). In this training course, you will be acquainted with the various aspects of a QMS based on ISO 9001, such as the role of top management, risks and opportunities, quality policy, processes that shape product and service provision activities, requirements for performance evaluation, and the importance of continual improvement.CertificationAfter successfully passing the exam, you can apply for the following credential with PECB. You will receive the certificate once you comply with all the requirements related to your selected credential.PECB Certificate Holder in ISO 9001 FoundationEnrolment informationBy enrolling on this course you agree to your personal information being passed to PECB.Learners enrolling onto this course will receive an email from PECB to set up your Learner Account, course registration, access to the course materials and final exam.If you have not received this information within 5 working days please contact Global.PECB.Training@sgs.comGeneral informationPECB will provide over 200 pages of instructional materials containing explanations, guidance, and practical examples.Learners may reach out to PECB to request the Attestation of Course Completion as proof of taking the course, this can be requested before taking the exam or after and is worth 7 CPD (Continuing Professional Development) credits.In case of exam failure, you can retake the exam within 12 months for free.PrerequisitesThere are no prerequisites for this course.The fee for this course covers:Course Materials (for lifetime, please note that updated course materials are not included)First ExamOne resit exam (if required)PECB Certification FeeFirst Year PECB Annual Maintenance Fee (AMF) (AMF is not applicable for Foundation, Provisional and Transition Certification)