Certified Lean Six Sigma Green Belt Training Course

UPON COMPLETION OF THIS WORKSHOP, PARTICIPANTS WILL BE ABLE TO:
• Learn industry proven practical framework to practice Lean Six Sigma tools and techniques
• Engage and equip oneself with the relevant tools to recognize waste, eliminate nonvalue added activities, reduce variation and ultimately enhance productivity, optimize input costs and enhance client experience.

  WHAT IS LEAN?
  The central idea in Lean manufacturing (or simply Lean) is that of Value. That which the customer wants is ‘Value’, while rest is ‘not value’ or to     say in simple terms – its waste. Lean tries to eliminate all wastes from the operations.
  WHAT IS DMAIC (DEFINE, MEASURE, ANALYZE, IMPROVE AND CONTROL?)
   DMAIC methodology has five steps:
  • Define the customer requirements, clarify the problem and set goals
  • Measure the current process performance and collect relevant data for further study.
  • Analyze and determine the root cause for the problems, defects and the variation
  • Improve the process by eliminating the defects and reducing variation
  • Control and manage future performance

WHAT IS SIX SIGMA?
Six Sigma is a structured approach to problem solving that allows organizations to dramatically improve their bottom line and the quality of service by designing and developing everyday business activities in a way that minimizes wastes, improves quality and efficiency whereby increasing Customer satisfaction, value for money, Share-holder value and Profit Margins. Six Sigma is a disciplined, data-driven approach to eliminating defects in any process – from manufacturing to transactional – and in products and services. The measurement based Six Sigma methodology focuses on process improvement and variation reduction by applying a set of statistical, analytical and problem-solving tools and techniques.
COURSE OUTLINE:
Introduction
• Objectives and expectations
• Understanding Customer
• QA vs QC
• Cost of poor quality
• Six Sigma Evolution
• What is Six Sigma?
• Six Sigma & Lean
• Six Sigma – Roles and Responsibilities
• Recap of overview