Behavior-Based Safety for the Logistics Industry: Observation, Coaching and AI Integration
[Programme Code: PTSGLS-25-08-039] Learn AI-powered Behaviour-Based Safety (BBS) approaches to reduce workplace incidents, improve safety culture, and enhance logistics risk management.
Course Overview
What you'll learn
This program is structured into modules to provide a comprehensive understanding and practical application of BBS principles, enhanced by AI capabilities and tailored for the logistics industry.
Module 1: Introduction to Behavior-Based Safety in Logistics
• The logistics safety landscape
• Limitations of traditional safety programs
• BBS as a proactive approach to managing risk.
• Benefits of BBS in logistics
• BBS vs. Compliance
Module 2: The ABC Model in a Logistics Context
• Understanding Antecedents (Triggers), Behaviors (Actions), and Consequences (Outcomes)
• Case studies in logistics (drawing examples from warehouse and lifting operations)
• The power of positive reinforcement for safe behaviors
Module 3: The Strategic Approach to Embed BBS in Logistics Operations
• The power of visible leadership
• Engaging a mobile and diverse workforce
• Reinforcing safety as a shared value
Module 4: The BBS Observation Process for Logistics
• Purpose of observation
• Critical safety behaviors in logistics (drawing examples from warehouse and fleets)
• Formal vs. Informal observation
• Building trust and ensuring confidentiality
Module 5: The BBS Coaching Process for Logistics Personnel
• The essence of coaching
• Distinction from training and counselling.
• Coaching scenarios (applying cases in logistics operations)
• Practical coaching techniques
Module 6: AI Empowered Reporting Process
• Automated Data Collection and Digital Checklists
• Key Metrics for Behavioral Safety & Using Data to Drive Improvement
• Establishing Feedback Mechanisms and Reporting
Who This Course Is For
This training program is specifically designed for leaders and key personnel within the logistics and supply chain industry:
• Warehouse Supervisors & Loading Dock Foremen
• Fleet Supervisors & Dispatch Managers
• Team Leaders & Lead Drivers
• Logistics, Distribution Center, and Operations Managers
• HSE Practitioners
• Any personnel designated to conduct safety observations and coaching within the organization.
About this course
This is one of the Eligible Programmes under Professional Training on Smart and Green Logistics Scheme (PTSGLS) (智慧及綠色物流專業培訓計劃)
Apply for refund under the Scheme for up to 80% of the course fees after satisfactory completion of a pre-approved course, subject to a funding cap of HK$30,000 per applicant.
• Programme Identification Code: PTSGLS-25-08-039
• Original HKD 6,580 (After reimbursement HKD 1,316)
The logistics sector, encompassing warehousing, transportation, and fleet operations, is the backbone of the global economy. However, it is also one of the most hazardous industries, particularly in areas such as transportation, material handling, and warehouse operations, second to construction. While traditional safety programs focus on compliance with regulations, a staggering number of these incidents are linked to human behaviour. Behaviour-Based Safety (BBS) offers a proactive, systematic, and data-driven approach that moves beyond simple compliance. It analyzes the actions people take, examines the underlying reasons for those actions, and utilizes research-backed interventions to improve safety behaviors.
This training program will delve into the core principles of BBS, focusing on observation, coaching, and reinforcement of safe practices within the unique context of logistics, with an aim to lower hazards, risks, and incidents. Recognizing the transformative potential of modern technology, this program integrates the power of Artificial Intelligence to revolutionize how BBS initiatives are measured and managed. By leveraging AI for automated data collection, advanced analytics, and streamlined reporting, logistics organizations can shift from basic tracking to an intelligent, proactive, and predictive approach to safety, leading to more effective interventions and a stronger, more resilient safety culture.
CERTIFICATION (Attendance: 100%)
Learners who successfully completed the course with full attendance will be issued a certificate by SGS Hong Kong Limited.
GENERAL INFORMATION
Venue: T.S.T. / Wan Chai / Sheung Wan/ Jordan Training Centre / HKSTP/ TBC
Medium: Cantonese supplemented with English materials
*Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking