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ISO 19011:2026 provides the current guidelines for auditing management systems and forms the basis for professional internal and supplier audits.In this three-day auditor training, you will gain practical skills and competencies to systematically plan, conduct and follow up audits. You will learn how to use audits effectively as a tool to assess system performance, identify improvement opportunities and support the continuous development of your organization.A strong focus is placed on practical application: through exercises, case studies and audit simulations, you will build confidence in handling real audit situations – from preparation and execution to the evaluation of results.The training is designed to be applicable across different management system standards and can be applied to all systems based on the High Level Structure (e.g. ISO 9001, ISO 14001).

Im Team fällt meist früh auf, dass etwas nicht stimmt. Schwieriger ist die Frage, was daraus folgt. Regelt sich das von selbst? Sollte ich etwas sagen und wenn ja, wem? Aus dieser Unsicherheit heraus warten viele lange ab und mit jeder Woche wird es schwerer, die Situation zu klären.Genau für diesen frühen Moment ist das Online-Seminar gedacht. Sie lernen die Signale kennen, an denen sich kritische Entwicklungen ablesen lassen: veränderte Kommunikation, Rückzug, Lagerbildung, leise Formen der Ausgrenzung. An kurzen Szenarien aus dem Arbeitsalltag üben Sie, Konflikt, Grenzverletzung und Mobbing auseinanderzuhalten. Zum Abschluss nehmen Sie drei konkrete Schritte mit, die Sie am nächsten Arbeitstag anwenden können.Das Seminar eignet sich als Einstieg in das Thema. Wer anschließend vertiefen möchte, findet im Tagesseminar „Mobbing am Arbeitsplatz: sicher einordnen, richtig handeln“ die Fortsetzung.

Die neue ISO 19011:2026 bringt wichtige Änderungen für die Auditierung von Managementsystemen: Remote‑Audits werden voll integriert, der risikobasierte Ansatz wird erweitert, digitale Methoden und Technologien gewinnen an Bedeutung und neue Anforderungen an Auditorinnen sowie Lieferantenaudits kommen hinzu.In dieser Revisionsschulung erhalten Sie einen konzentrierten Überblick über alle wesentlichen Neuerungen und erfahren, wie Sie diese effizient und praxisnah in Ihre Auditpraxis übernehmen können. Die Schulung vermittelt bewusst nur das Relevante für die unmittelbare Umsetzung, ohne in technische Tiefen zu gehen – ideal für Auditorinnen mit wenig Zeit, aber hohem Aktualisierungsbedarf!

Konflikte gehören zum Arbeitsalltag und die meisten lassen sich klären. Schwierig wird es, wenn ein Konflikt sich festsetzt: Eine Person wird in Abstimmungen nicht mehr einbezogen, Informationen kommen bei ihr nicht mehr an, im Team bilden sich Lager. Führungskräfte und Personalverantwortliche stehen dann vor einer Entscheidung, für die es selten klare Vorgaben gibt. Eingreifen oder abwarten? Ist das eine Auseinandersetzung unter Kolleg:innen, eine Grenzverletzung oder bereits Mobbing?Von der Antwort hängt viel ab. Bleibt eine Reaktion aus oder kommt sie spät, steigen Fehlzeiten und Fluktuation und das Team verliert an Arbeitsfähigkeit. Je früher eine Situation richtig eingeordnet ist, desto mehr Möglichkeiten gibt es, sie zu klären. Organisationen haben gegenüber ihren Beschäftigten zudem eine Fürsorgepflicht, zu der auch der Schutz vor psychischer Belastung gehört. Was das im konkreten Fall für Ihre Rolle bedeutet, klärt dieses Seminar.Sie arbeiten an Fällen aus dem betrieblichen Alltag. Dabei lernen Sie, an welchen Merkmalen sich ein Konflikt von Mobbing unterscheidet, wie Eskalation typischerweise verläuft und woran Sie erkennen, auf welcher Stufe eine Situation steht. Sie beschäftigen sich auch mit zwei Formen, die seltener benannt werden: Bossing (Mobbing durch Vorgesetzte) und Staffing (Beschäftigte gehen gemeinsam gegen eine Führungskraft vor). Außerdem klären Sie, was in Ihrer Rolle zu tun ist: wann Sie das Gespräch suchen, was Sie dokumentieren und wen Sie einbeziehen.

SGS has developed this course for individuals looking to become trainers or improve their existing skills and deliver effective training sessions. The eLearning course covers the knowledge required for a trainer to understand the fundamentals of how to plan, deliver and evaluate training.Completion criteria: Learners will be required to complete an 85 minute eLearning course learning the fundamentals and theory of training. The SGS certificate is available to download once you have achieved a pass mark of 80% or more in the final assessment of the course.You will be granted 12 months access to this course, effective from the date of purchase.COURSE CONTENT • Evolve your training skills• What makes learners’ learn• Creating effective training sessions• Assessing progress• Planning an effective training session• Deliver interactive training sessions• Evaluate your training delivery

SGS has designed this course to empower professionals with the knowledge and practical insights needed to navigate the implications of the EU AI Act across industries. Developed in partnership with CertX, it delivers expert guidance to help organizations stay ahead in a rapidly evolving regulatory landscape.COURSE CONTENTGrasp the EU AI Act’s framework – understand its risk-based approach and high-level requirements.Connect standards and practice – see how the Act aligns with current ISO standards.PRIOR KNOWLEDGENo Prior knowledge is required to complete this course. 

This training introduces you to management responsibilities under ISO Management System Standards.COURSE CONTENTOverview of ISO Standards, Annex SL standardization, and the PDCA process for continual improvement.Key management responsibilities in Clause 5 (Leadership) and Clause 9 (Performance Evaluation).COURSE CERTIFICATION:On completion of this course:The SGS certificate is available to download once you have achieved a pass mark of 80% or more in the final assessment which completes this course.You have 12 months access to this course, effective from the date of purchase.

This eLearning course aims to familiarise you with the auditing management systems guidelines in accordance with ISO 19011:2018.

SGS has developed this course to benefit clients wishing to gain knowledge of specific automotive cybersecurity modules. COURSE CONTENT Introduction to automotive cybersecurityISO/SAE 21434 standard overviewCybersecurity in product developmentImplementation of best practicesPRIOR KNOWLEDGENo prior experience with ISO/SAE 21434 is required, though a basic understanding of automotive systems and general cybersecurity concepts is beneficial.COURSE CERTIFICATION On completion of this course: The SGS certificate is available to download once you have achieved a pass mark of 80% or more in the final assessment which completes this course. You have 12 months access to this course, effective from the date of purchase.

Six Sigma Yellow Belt training course enables you to learn about the fundamental principles of Six Sigma. During this training course, you will be able to understand the main problem solving tools and techniques, and the DMAIC process.CertificationAfter successfully passing the exam, you can apply for one of the following credentials with PECB. You will receive the certificate once you comply with all the requirements related to your selected credential.PECB Certified Six Sigma Yellow BeltEnrolment informationBy enrolling on this course you agree to your personal information being passed to PECB.Learners enrolling onto this course will receive an email from PECB to set up your Learner Account, course registration, access to the course materials and final exam.If you have not received this information within 5 working days please contact Global.PECB.Training@sgs.comGeneral informationParticipants will receive comprehensive training materials, compromising more than 200 pages of content, including practical examples, exercises, and quizzes. Learners may reach out to PECB to request the Attestation of Course Completion as proof of taking the course, this can be requested before taking the exam or after and is worth 7 CPD (Continuing Professional Development) credits.Candidates who complete the training but do not pass the exam can retake the exam at no additional cost within a 12-month period from the initial exam datePrerequisites​NoneThe fee for this course covers:Course Materials (for lifetime, please note that updated course materials are not included) First ExamOne resit exam (if required)PECB Certification FeeFirst Year PECB Annual Maintenance Fee (AMF)

The Six Sigma Green Belt training course enables you to develop and certify the technical knowledge and skills of a Six Sigma Green Belt. The course is characterized by experiential learning, personalized labs, skill-based training, practical statistics, 1:1 attention, and immediately usable decision trees and job aides.The Six Sigma Green Belt certification is based on project simulation, in-class assignments, examination, and participation.CertificationAfter successfully passing the exam, you can apply for one of the following credentials with PECB. You will receive the certificate once you comply with all the requirements related to your selected credential.PECB Certified Six Sigma Provisional Green BeltPECB Certified Six Sigma Green BeltEnrolment informationBy enrolling on this course you agree to your personal information being passed to PECB.Learners enrolling onto this course will receive an email from PECB to set up your Learner Account, course registration, access to the course materials and final exam.If you have not received this information within 5 working days please contact Global.PECB.Training@sgs.comGeneral informationParticipants will receive comprehensive training materials, compromising more than 500 pages of content, including practical examples, exercises, and quizzes. Learners may reach out to PECB to request the Attestation of Course Completion as proof of taking the course, this can be requested before taking the exam or after and is worth 16 CPD (Continuing Professional Development) credits.Candidates who complete the training but do not pass the exam can retake the exam at no additional cost within a 12-month period from the initial exam datePrerequisitesNoneThe fee for this course covers:Course Materials (for lifetime, please note that updated course materials are not included) First ExamOne resit exam (if required)PECB Certification FeeFirst Year PECB Annual Maintenance Fee (AMF) (AMF is not applicable for Foundation, Provisional and Transition Certification)