Management Systems Auditor Training – ISO 19011 Audit Practice (Module 3)
Learn how to successfully plan, conduct and follow up management system audits as part of internal (first party) and supplier audits (second party).
Course Overview
What you'll learn
- Fundamentals and significance of auditing in accordance with ISO 19011:2026
- Audit principles and the risk-based auditing approach
- Planning, conducting, and following up on audits
- Remote audits and hybrid audit methods
- Requirements for auditors and auditor competence
- Process-based auditing
- Audit communication: questioning techniques and interview skills
- Handling challenging and critical audit situations
- Identifying corrective actions and driving continual improvement
- Preparing and conducting internal (first-party) and supplier (second-party) audits
- Practical exercises and audit simulations
Who This Course Is For
Target Audience:
Experienced professionals, quality management representatives, and management system practitioners who are responsible for planning and conducting audits or who wish to further develop their auditing competencies in accordance with ISO 19011:2026.
Requirements:
Basic knowledge of the structure and requirements of ISO management system standards (e.g., ISO 9001, ISO 14001, or equivalent).
Completion:
Upon successful completion of the written examination, participants will receive an SGS Academy Certificate.
Contact us:
Phone: +41 44 445 17 17
Email: ch.academy@sgs.com
About this course
ISO 19011:2026 provides the current guidelines for auditing management systems and serves as the foundation for conducting professional internal and supplier audits (1st- and 2nd-party audits).
In this three-day auditor training course, you will gain the practical knowledge and competencies required to systematically plan, conduct, and follow up on audits. You will learn how to use audits effectively as a tool to evaluate the effectiveness of management systems, identify opportunities for improvement, and support the continuous development of your organization.
A strong emphasis is placed on practical application. Through hands-on exercises, case studies, and audit simulations, you will build confidence in handling real-world audit situations—from preparation and execution to the evaluation and follow-up of audit results.
The course content is designed to be applicable across management system standards and can be transferred to all management systems based on the High Level Structure (HLS), including ISO 9001 and ISO 14001.
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