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This course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.The purpose of this course is to provide learners with the knowledge and skills required to perform an internal audit of part of a Quality Management System (QMS) based on ISO/FDIS 9001:2026, report on the effective implementation and maintenance of the management system in accordance with ISO 19011:2026 and to contribute to the continual improvement of the QMS.Course ContentProcess-based Quality Management Systems (QMS)Auditing for Continual ImprovementAudit Definition and PrinciplesPlanning and Preparation for the AuditOn-site Audit ActivitiesAudit Reporting and Follow-upAuditor Competence

The objective of this course is to provide learners with the knowledge and skills required to perform an internal audit of part of a quality management system based on ISO 9001:2015, report on the effective implementation and maintenance of the management system in accordance with ISO 19011:2018 and to contribute to the continual improvement of the management system.Prior Knowledge RequirementsBefore starting this course, learners are expected to have the following prior knowledge:Management SystemsThe Plan, Do, Check, Act (PDCA) cycleThe core elements of a management system and the interrelationship between top management responsibility, policy, objective, planning, implementation, measurement, review and continual improvement.Quality Management - The fundamental concepts and the seven quality management principles (see ISO 9001)Customer focusLeadershipEngagement of peopleProcess approachImprovementEvidence-based decision makingRelationship managementThe relationship between quality management and customer satisfactionISO 9001:2015Knowledge of the requirements of ISO 9001:2015 which may be gained by completing an Introduction Training Course or equivalent

This course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.The purpose of this course is to provide learners with an understanding of the concept of Quality Management Systems and provides an overview of the purpose and requirements of ISO/FDIS 9001:2026 as a tool for business improvement.Course ContentIntroduction to the ISO 9000 Series of Management Systems StandardsISO/FDIS 9001:2026 Overview and Clauses 4 - 6ISO/FDIS 9001:2026 – Clause 7ISO/FDIS 9001:2026 – Clause 8ISO/FDIS 9001:2026 – Clauses 9 - 10

This course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.You will learn how to conduct an internal audit of an IMS based on ISO/FDIS 9001:2026, ISO 14001:2026 and ISO 45001:2018 so that you can report on the effectiveness of the management systems implementation following ISO 19011 and ISO/IEC 17021-1 as applicable.

The objective of this course is to provide learners with the knowledge and skills required to perform internal audits of management systems based on the requirements of ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018 (or equivalent), and report on the effective implementation and maintenance of the management system in accordance with ISO 19011:2018.This interactive course is designed to provide a practical approach to the use of auditing as a tool to help achieve an Integrated Management System (IMS). It approaches the integration of management systems from a risk-based approach, encouraging learners to take the broadest possible view of the processes in their organisation and the related risks, opportunities and occupational risks that need to be identified, controlled and managed.  It also considers the implications of a multi-standard certification and develops the basis for an integrated approach to management systems auditing.

This course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.This course has been developed by SGS and aims to provide learners with the competency framework to assist in developing, implementing and maintaining a QMS while meeting ISO/FDIS 9001:2026 requirements.

This course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.The purpose of this course is to provide learners with the knowledge and skills required to perform an internal audit of part of a Quality Management System (QMS) based on ISO/FDIS 9001:2026, report on the effective implementation and maintenance of the management system in accordance with ISO 19011:2026 and to contribute to the continual improvement of the QMS.Course Content:SESSION ONE: Process-based Quality Management Systems (QMS)SESSION TWO: Auditing for Continual ImprovementSESSION THREE: Audit Definition and PrinciplesSESSION FOUR: Planning and Preparation for the AuditSESSION FIVE: On-site Audit ActivitiesSESSION SIX: Audit Reporting and Follow-upSESSION SEVEN: Auditor CompetencePrior Knowledge:Knowledge of the requirement of ISO/FDIS 9001:2026, which may be gained by completing a QMS Introduction training course or equivalent.Management systems:- Understand the Plan-Do-Check-Act (PDCA) cycle.- Knowledge of quality management systems (QMS) and the requirements of ISO/FDIS 9001:2026.Quality Management:- A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction.- Interpret commonly used quality management terms and definitions, as given in ISO 9000.Course CertificationOn completion of this course learners will be issued with a “Certificate of Attendance”.

This training has been designed to help demonstrate commitment to quality and customer satisfaction, as well as continuously improving your quality management systems (QMS). The objective of the training is to provide participants with an overview of the purpose and requirements of ISO 9001 as a tool for business improvement.Prior Knowledge RequirementsBefore starting this course, learners are expected to have the following prior knowledge:Management SystemsThe Plan, Do, Check, Act (PDCA) cycleThe core elements of a management system and the interrelationship between top management responsibility, policy, objective, planning, implementation, measurement, review and continual improvement.Quality Management - The fundamental concepts and the seven quality management principles (see ISO 9001)Customer focusLeadershipEngagement of peopleProcess approachImprovementEvidence-based decision makingRelationship managementThe relationship between quality management and customer satisfaction.Quality management terms and definitionsThe commonly used quality management terms and definitions (see ISO 9000)

This course has been developed by SGS and aims to provide learners with the competency framework to assist in developing, implementing and maintaining a QMS while meeting ISO 9001:2015 requirements.Learners will also be provided with an overview of the purpose and requirements of ISO 9001:2015 as a tool for business improvement.Course Content:Introduction to Quality Management Systems (QMS)Benefits of a good QMSDevelopment of the ISO 9000 series of standardsModels of ISO 9000QMS – Fundamentals and vocabularyISO 9001:2015 StructureClauses, scope, application and compatibility of Iso 9001The process approach, including the Plan-Do-Check-Act cycle (PDCA)Interpretation of ISO 9001:2015, clauses 4 to 10Correlation matrices, Gap Analysis/transitionImplementation guidance for ISO 9001:2015Prior Knowledge RequirementsIt will benefit participants if they have knowledge of the following principles and concepts:A basic knowledge of the ISO 9001:2015 standards.Management systems:Understand the PDCA cycle.Quality management:A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction.Understand commonly used quality management terms and definitions, as provided in ISO 9000.

The purpose of this course is to equip learners with an understanding of the concept of Good Manufacturing Practices (GMP) – Guidelines on Good Manufacturing Practices and provides an overview of the purpose and requirements of ISO 15378:2017 as a tool for business improvement.Course Content:Introduction to development of ISO 15378 and comparisons to ISO 9001Clause 3: Terms and definitionsClause 4: Context of OrganisationClause 5: LeadershipClause 6: PlanningClause 7: SupportClause 8: OperationClause 9: Performance EvaluationClause 10: ImprovementAnnex D Guidance on verification, qualification and validation requirements for primary packaging materialsOn completion of this course:Learners who are in attendance for the complete course will be issued with a ‘Certificate of Attendance’.Learners who pass the Quiz will be issued with a “Certificate of Successful Completion”

The purpose of this course is to equip learners with an understanding of the concept of Good Manufacturing Practices (GMP) – Guidelines on Good Manufacturing Practices and provides an overview of the purpose and requirements of ISO 15378:2017 as a tool for business improvement.Course Content:Introduction to development of ISO 15378 and comparisons to ISO 9001Clause 3: Terms and definitionsClause 4: Context of OrganisationClause 5: LeadershipClause 6: PlanningClause 7: SupportClause 8: OperationClause 9: Performance EvaluationClause 10: ImprovementAnnex D Guidance on verification, qualification and validation requirements for primary packaging materialsAuditing for Continual ImprovementAudit Definition, Types and PrinciplesRoles and Responsibilities of AuditorsThe Audit ProcessPreparing for the Internal AuditConducting the AuditAudit Review