ISO 30401:2018 Knowledge Management Systems Awareness Course

Learn ISO 30401:2018 principles, requirements, and auditing techniques to implement effective Knowledge Management Systems and drive continual improvement.

1 day In-person Next: 9 Nov 2026 Zh-yue Identifier: 185399527
ISO 30401:2018 Knowledge Management Systems Awareness Course

Course Overview

What you'll learn

ISO 30401:2018 defines requirements for effective Knowledge Management Systems (KMS), guiding organizations to acquire, apply, retain, handle, transfer and share knowledge. It promotes leadership, culture, and continual improvement, aligning knowledge practices with strategic goals. The standard fosters innovation, collaboration, and adaptability, helping organizations create value and remain competitive across all sectors.

This course aims to provide participants with a solid understanding of the principles, requirements, and benefits of the ISO 30401:2018 KMS standard. It equips learners with the skills to implement, maintain, and enhance KMS in alignment with ISO 30401, fostering organizational learning and value creation through effective knowledge management practices.

Who This Course Is For

This course is designed for personnel involved in organizing and conducting knowledge management activities (such as internal auditors, KM professionals, subject matter experts, HR, quality and compliance managers, ISO system implementers, consultants, etc.) who wish to deepen their understanding of KMS in accordance with the ISO 30401:2018 standard.

About this course

By this 1-day training, participants will learn:

• Introduction to Knowledge Management and its value to organizational performance

• Exploration of the six key elements of a Knowledge Management System (KMS)

• Fundamental audit principles and essential KMS terminology

• Overview of ISO 30401:2018 – structure, core requirements, and key content

• Techniques for driving continual improvement in KMS implementation

• Interactive group activities including case studies, discussions, and exercises simulating real audit scenarios

General Information:
• Venue: T.S.T. / Kwun Tong / Wan Chai / Sheung Wan/ Jordan Training Centre / HKSTP / TBC

• Medium: Cantonese supplemented with English material

*Discount will be offered to SGS certified clients, all enrolment made one month prior to the course or online booking

Professional Trainer:
The tutor is an SGS-approved Tutor and Lead Auditor with theoretical knowledge and audit experience.

Certificate (Attendance: 100%):
Delegates who successfully completed the course will be issued a certificate by SGS HK Limited.

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