ISO 19011 : 2018 Guideline for auditing management systems

COURSE DESCRIPTIONLearn how to conduct an internal audit of an IMS based on ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018 so that you can report on the effectiveness of the management systems implementation following ISO 19011:2018 and ISO/IEC 17021-1 as applicable.This course consists of two separate eLearning modules:ISO 9001, ISO 14001 and ISO 45001 IntroductionIntegrated management systems Internal AuditorOBJECTIVESOn completion of this course, delegates will have an awareness of:Integrate a standard set of procedures using an integrated management systemUnderstand the requirements of a QMS, EMS and OH&S management system using the ISO framework and PDCA cycleRecognise the appropriate method to incorporate the standards into your organisationPlan an internal audit of an Integrated Management System based on ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018 following ISO 19011:2018 and ISO/IEC 17021-1 as applicable by using the auditing principlesVerify that the organisation is compliant with relevant policies, procedures and associated documents by gathering objective evidence and using appropriate sampling techniquesManage the roles and responsibilities of the audit team members to ensure the audit is conducted effectivelyReport on the effectiveness of the management system implementationPRIOR KNOWLEDGEBefore starting this course it is recommended that learners understand the purpose of management systems and internal audits.

COURSE DESCRIPTIONLearn about the requirements of ISO/FDIS 9001:2026 and develop the skills needed to conduct an internal audit in your organisation so that you can report on the effectiveness of the Quality Management System (QMS) implementation.This course has been developed in alignment with the ISO/FDIS 9001:2026 standard and may be subject to editorial updates. Learners attending an SGS ISO/FDIS 9001:2026 course will be notified of any changes upon the official publication of ISO 9001:2026.OBJECTIVESFollow a systematic approach to establish processes that will improve quality and give customers confidence in the products and services you provide.Incorporate the Plan-Do-Check-Act (PDCA) model and risk-based thinking into the management system processes so that you can address risks and make the most of any opportunities.Create a culture where employees are encouraged to take an active role in consistently providing products and services that meet customer, statutory and regulatory requirements.Use quality management principles to improve customer satisfaction and raise quality awareness.Plan an internal audit of a quality management system against ISO/FDIS 9001:2026 following ISO 19011 and ISO/IEC 17021-1 as applicable.Verify that the organisation is compliant with its policies, procedures and associated documents using the auditing principles and process.Report on the management system's effectiveness by gathering objective evidence and evaluating the extent to which the quality management system is being managed and continually improved.PRIOR KNOWLEDGEBefore starting this course, it is recommended that learners have the following prior knowledge:The concepts of quality management and its relationship to customer satisfaction.Commonly used terms and definitions as provided in ISO 9000 quality management guidelines and principles.