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Learn about the requirements of ISO 9001:2015 and how to plan for the implementation of the Quality Management System (QMS) in your organisation.This course consists of two separate eLearning modules:ISO 9001:2015 - IntroductionISO 9001:2015 - Implementation Completion criteria: You will need to achieve a pass mark of 80% or more in the final assessment, to pass this course. You will then be able to download the course completion certificate. You have 12 months access to this course, effective from the date of purchase.OBJECTIVESBy the end of this course, you will be able to:Follow a systematic approach to establish processes that will improve quality and give customers confidence in the products and services you provideIncorporate the Plan-Do-Check-Act (PDCA) model and risk-based thinking into the management system processes so that you can address risks and make the most of any opportunitiesCreate a culture where employees are encouraged to take an active role in consistently providing products and services that meet customer, statutory and regulatory requirementsUse the quality management principles to improve customer satisfaction and raise quality awarenessSuccessfully plan and implement a management system based on an ISO standardManage the implementation and the project team using project management principles and techniquesEnsure changes to processes and procedures are communicated and everyone is trained so they can support and contribute to the management system objectivesComplete an objective evaluation of your organisation’s current performance, to ensure the processes are in place and operating as intendedPlan and prepare activities in readiness for the certification auditAUDIENCEAnyone who requires knowledge of the basics of ISO 9001:2015 and needs to understand how to implement the management system within their organisation.PRIOR KNOWLEDGEBefore starting this course it is recommended that learners have the following prior knowledge:The concepts of quality management and its relationship to customer satisfactionCommonly used terms and definitions as provided in ISO 9000 quality management guidance and principles