Técnicas Lean Six Sigma En El Manejo De Procesos Y Proyectos

Este curso está diseñado para capacitar en el proceso completo de auditoría interna del sistema de gestión de calidad ISO 9001. Los participantes aprenderán los conceptos básicos y requisitos de ISO 9001, así como los tipos de auditoría y requisitos de la norma ISO 19011. Además, adquirirán habilidades para aplicar técnicas de auditoría, implementar acciones correctivas y entender los roles tanto del auditor interno como del auditado.CONTENIDOS DEL CURSOMódulo 1: Conceptos de SGC y requisitos de ISO 9001Concepto calidad gestión de calidadAseguramiento y control de calidad Planificación de la calidad Mejoramiento de la Calidad Sistema de gestión de la calidad Objeto y campo de aplicación Referencias normativas términos y definiciones Contexto de la organizaciónLiderazgo planificación- gestión del riesgo y oportunidades Apoyo , Operación y Evaluación del desempeño Análisis y mejora Información documentada: conservar y retenerMódulo 2: Requisitos de la ISO 19011Tipos de auditoriasPrincipios y etapas Objetivos, roles y responsabilidadesAuditoriasMódulo 3: AuditoríasGestión básica del equipo Six SigmaIntroducción a DMAIC y DMADV

The purpose of this course is to provide learners with the knowledge and skills required to perform an internal audit of part of a Quality Management System (QMS) based on ISO 9001:2026, report on the effective implementation and maintenance of the management system in accordance with ISO 19011:2026 and to contribute to the continual improvement of the QMS.Course Content:Session One: Process-based Quality Management Systems (QMS)Session Two: Auditing for Continual ImprovementSession Three: Audit Definition and PrinciplesSession Four: Planning and Preparation for the AuditSession Five: On-site Audit ActivitiesSession Six: Audit Reporting and Follow-upSession Seven: Auditor CompetencePrior Knowledge:Knowledge of the requirementsf of ISO 9001:2026, which may be gained by completing a QMS Introduction training course or equivalent.Management systems:- Understand the Plan-Do-Check-Act (PDCA) cycle.- Knowledge of quality management systems (QMS) and the requirements of ISO 9001:2026.Quality Management:- A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction.- Interpret commonly used quality management terms and definitions, as given in ISO 9000.Course CertificationOn completion of this course learners will be issued with a “Certificate of Attendance”.

This course approaches the integration of management systems from a risk-based approach, encouraging learners to take the broadest possible view of the processes in their organisation and the related risks, opportunities and occupational risks that need to be identified, controlled and managed. It also considers the implications of a multi-standard certification and develops the basis for an integrated approach to MS auditing.Course Content:Session One: Process-based QMSSession Two: Auditing for Continual ImprovementSession Three: Introduction to EMS AuditingSession Four: ISO 14001:2026  Interpretation for AuditSession Five: Introduction to OH&S MSSession Six: Risk Assessment: Tools, Techniques and ControlsSession Seven: Audits: Definitions and PrinciplesSession Eight: Planning and Preparing for the AuditSession Nine: Conducting the AuditSession Ten: Audit Reporting and Follow-upSession Eleven: Auditor CompetencePrior Knowledge:Before starting this course, learners are expected to have the following prior knowledge:Management Systems:- Plan, Do, Check, Act (PDCA) cycle.- The core elements of a management system and the interrelationship between the context of the organisation, leadership, planning, support, operation, performance evaluation and improvement. Quality, environmental and OH&S management:- The purpose, fundamental concepts, structure, management principles and the benefits with reference to the abovementioned disciplines.ISO 9001:2026, ISO 14001:2026 and ISO 45001:2018:- An understanding of the requirements of ISO 9001:2026, ISO 14001:2026 and ISO 45001:2018 and the commonly used management system terms and definitions, as given in these standards, which may be gained by completing the foundation training courses or equivalent.Course Certification:On completion of this course learners will be issued with a “Certificate of Attendance”.