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This course approaches the integration of management systems from a risk-based approach, encouraging learners to take the broadest possible view of the processes in their organisation and the related risks, opportunities and occupational risks that need to be identified, controlled and managed. It also considers the implications of a multi-standard certification and develops the basis for an integrated approach to MS auditing.Course Content:Session One: Process-based QMSSession Two: Auditing for Continual ImprovementSession Three: Introduction to EMS AuditingSession Four: ISO 14001:2026  Interpretation for AuditSession Five: Introduction to OH&S MSSession Six: Risk Assessment: Tools, Techniques and ControlsSession Seven: Audits: Definitions and PrinciplesSession Eight: Planning and Preparing for the AuditSession Nine: Conducting the AuditSession Ten: Audit Reporting and Follow-upSession Eleven: Auditor CompetencePrior Knowledge:Before starting this course, learners are expected to have the following prior knowledge:Management Systems:- Plan, Do, Check, Act (PDCA) cycle.- The core elements of a management system and the interrelationship between the context of the organisation, leadership, planning, support, operation, performance evaluation and improvement.Quality, environmental and OH&S management:- The purpose, fundamental concepts, structure, management principles and the benefits with reference to the abovementioned disciplines.ISO 9001:2026, ISO 14001:2026 and ISO 45001:2018:- An understanding of the requirements of ISO 9001:2026, ISO 14001:2026 and ISO 45001:2018 and the commonly used management system terms and definitions, as given in these standards, which may be gained by completing the foundation training courses or equivalent.Course Certification:On completion of this course learners will be issued with a “Certificate of Attendance”.

This course has been developed by SGS and aims to provide learners with the competency framework to assist in developing, implementing and maintaining a QMS while meeting ISO 9001:2026 requirements.Course ContentSession One: Introduction to Quality Management Systems (QMS)Session Two: ISO 9001:2026 StructureSession Three: Interpretation of Clauses 4 to 10 of  ISO 9001:2026Session Four: Implementation Guidance for ISO 9001:2026Prior KnowledgeIt will benefit learners if they have knowledge of the following principles and concepts:Management Systems:- Understand the Plan-Do-Check-Act (PDCA) cycle.Quality Management:- A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction.- Understand commonly used quality management terms and definitions, as provided in ISO 9000.Course CertificationOn completion of this course learners will be issued with a “Certificate of Attendance”.

The purpose of this course is to provide learners with an understanding of the concept of Quality Management Systems and provides an overview of the purpose and requirements of ISO 9001:2026 as a tool for business improvement.Course Content:Session One: Introduction to the ISO 9000 Series of Management Systems StandardsSession Two: ISO 9001:2026 Overview and Clauses 4 - 6Session Three: ISO 9001:2026 – Clause 7Session Four: ISO 9001:2026 – Clause 8Session Five: ISO 9001:2026 – Clauses 9 - 10Prior Knowledge:Not applicable for this course.Course CertificationOn completion of this course, learners will be issued with a “Certificate of Attendance”.

The purpose of this course is to provide learners with the knowledge and skills required to perform an internal audit of part of a Quality Management System (QMS) based on ISO 9001:2026, report on the effective implementation and maintenance of the management system in accordance with ISO 19011:2026 and to contribute to the continual improvement of the QMS.Course Content:Session One: Process-based Quality Management Systems (QMS)Session Two: Auditing for Continual ImprovementSession Three: Audit Definition and PrinciplesSession Four: Planning and Preparation for the AuditSession Five: On-site Audit ActivitiesSession Six: Audit Reporting and Follow-upSession Seven: Auditor CompetencePrior Knowledge:Knowledge of the requirementsf of ISO 9001:2026, which may be gained by completing a QMS Introduction training course or equivalent.Management systems:- Understand the Plan-Do-Check-Act (PDCA) cycle.- Knowledge of quality management systems (QMS) and the requirements of ISO 9001:2026.Quality Management:- A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction.- Interpret commonly used quality management terms and definitions, as given in ISO 9000.Course CertificationOn completion of this course learners will be issued with a “Certificate of Attendance”.

This course aims to provide learners with an overview of the main changes from ISO 9001:2015 to ISO 9001:2026.Course Content:Session One: ISO 9001:2026 Revision against ISO 9001:2015 – Introduction and Clauses 1–6Session Two: ISO 9001:2026 Revision against ISO 9001:2015 – Clauses 7-10Prior Knowledge:It is recommended that you have a good understanding of ISO 9001 Quality Management Systems (QMS).Course Certification:On completion of this course learners will be issued with a “Certificate of Attendance”.

The objective of this course is to provide learners with the knowledge and skills required to perform internal audits of management systems based on the requirements of ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018 (or equivalent), and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.Course detailsDuration: 3 daysAccreditation: SGS certificate of attendance upon completionPrior KnowledgeBefore starting this course, learners are expected to have the following prior knowledge:▪ Management Systems:▪ Quality, environmental and OH&S management:▪ ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018:Course ContentProcess-based QMSAuditing for Continual ImprovementIntroduction to EMS AuditingISO 14001:2026 Interpretation for AuditIntroduction to OH&S MSRisk Assessment: Tools, Techniques and ControlsAudits: Definitions and PrinciplesPlanning and Preparing for the AuditConducting the AuditAudit Reporting and Follow-upAuditor Competence

This course aims to provide learners who have an existing, basic knowledge of, or experience in, business continuity management with an understanding of the management systems approach and the requirements of ISO 22301, and to provide a basis for learners who wish to go on to complete CQI and IRCA Certified BCMS Auditor courses.

This course is certificated by the Chartered Quality Institute (CQI) and International Register of Certificated Auditors (IRCA).  CQI and IRCA Course Certification Number 2300 - PR 363.Course CriteriaUpon completion of the course. learners will be able to:1) Explain the purpose of business continuity management systems standards, of management system audit, of third-party certification and the business benefits of improved performance of the business continuity management system.2) Explain the role and responsibilities of an auditor to plan, conduct, report and follow up a BCMS audit in accordance with ISO 19011 (and ISO 17021 where appropriate).3) Plan, conduct, report and follow up an audit of a BCMS to establish conformity with ISO 22301 and in accordance with ISO 19011 ) and ISO 17021 where appropriate).Learners will need to demonstrate acceptable performance in these areas to complete the course successfully.Prior KnowledgeBefore starting this course, learners are expected to have the following prior knowledge of the:1) Requirements of ISO 22301:20192) Following business continuity management (BCM) principles and concepts:the purpose and benefits of a business impact analysis;the principals of risk assessment and analysis;typical business continuity strategies;business continuity response options;BCMS performance metrics, monitoring and performance measurements;exercise and testing methodologies.

The objective of this course is to provide learners with an understanding of the current changes from ISO 14001:2015 to ISO 14001:2026, to be able to maintain compliance with an existing Environmental Management System (EMS).Course DetailsDuration: Half dayAccreditation: SGS certificate of attendance upon completionPrior KnowledgeThere is no prior knowledge expected for this course.Course Content▪ ISO 14001:2026 updates and variations to ISO 14001:2015▪ Introduction of modernised terminology and the “Harmonized Structure”

The aim of this course is to provide learners with the knowledge and skills required to perform first, second and third-party audits of FSMS against FSSC 22000 v7, in accordance with ISO 19011, ISO/TS 22003 and ISO/IEC 17021, as applicable.Learners who complete this CQI and IRCA Certified FSSC 22000 Lead Auditor Training course successfully (within the five years before making an application to become a certificated auditor) will satisfy the training requirements for initial certification as an IRCA FSMS auditor (Part 1) or IRCA FSMS certified auditor (Part 2) of the scheme. For the full requirements, please refer to quality.org/IRCA-grades.Recommended Prior KnowledgeKnowledge of the following food safety management principles and concepts:The Plan, Do, Check, Act (PDCA) cycleThe core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review and continual improvement.Food safety management:Knowledge of the principles of food safety management including pre-requisite programmes as specified in ISO 22000:2018 / TS 22002 (all parts) and HACCP;The relationship between food safety management and the provision of food safe products to prevent or minimise adverse effects on human health and the proactive improvement of food safety performance;Awareness of common examples of relevant national and local FSMS legislation and requirements.Knowledge of the requirements of FSSC 22000 v7 or acceptable equivalent, and the commonly used food safety management terms and definitions, as given in ISO 22000:2018, which may be gained by completing a CQI and IRCA certified ISO 22000:2018 (FSMS) training course or equivalent.Enrolment informationBy enrolling on this course you agree to your personal information being passed to CQI and IRCA.Trusted FSSC 22000  training from a leading course providerOur courses are delivered by tutors who are environmental management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are continually assessed and required to complete an end-of-course written examination.Contact your local SGS office for full details of the courses available in your region

The purpose of this course is to provide learners who work in the cold chain supply, distribution or retail sector with the advancement of skills and knowledge required to implement, maintain and continually improve a Cold Chain Management System (CCMS), based on the requirements of ISO 45001:2018COURSE CONTENT                                                                                               An overview of cold chain management systems and how they relate to the cold chain sector.Context of the organisation & stakeholders.Leadership and commitmentPlanningSupportOperationContinual improvementCold chain breaches protocol