All courses
Showing 1-11 of 23 courses
ISO 9001 – Quality
SEMINAR: The New ISO 9001:2026 - What Malaysian companies need to change, prove and plan
ISO 9001:2026 has been published, marking the next evolution of the world’s most widely used quality-management standard.While the familiar QMS foundation remains, the new edition places clearer emphasis on leadership, quality culture, ethical behaviour, risks and opportunities, organisational knowledge, planned change and stakeholder expectations.For Malaysian organisations, the key question is no longer simply “What changed?” It is “What does this mean for our people, processes, suppliers, internal audits and certification journey?”Join us for this focused 4-hour seminar covering overview of key changes, final-standard interpretation, transition timeline, strategy and how to move forward to a smooth transition. Participants will leave with a clearer understanding of their likely QMS priorities and a practical starting point for ISO 9001:2026 readiness.This seminar is HRDC claimable.
ISO 9001 – Quality
ISO 9001:2026 - Quality Management Systems Auditor/Lead Auditor Training Course
This course aims to provide learners with the knowledge and skills required to perform first, second and third-party audits of quality management systems against ISO 9001, in accordance with ISO 19011 and ISO/IEC 17021, as applicable. All references to ISO standards in this document are to the current versions, unless stated otherwise.Learners who complete this CQI and IRCA Certified ISO 9001:2026 Lead Auditor (QMS) Training course successfully (within the five years before making an application to become a certificated auditor) will satisfy the training requirements for initial certification as an IRCA QMS auditor. For full training and general requirements, please refer to quality.org/IRCA-grades.Recommended Prior Knowledge Management systemsThe Plan, Do, Check, Act (PDCA) cycleThe core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, performance evaluation and continual improvementQuality managementThe fundamental concepts and the seven quality management principles(see ISO 9000).The relationship between quality management and customer satisfaction.ISO 9001Knowledge of the requirements of ISO 9001 and the commonly used quality management terms and definitions, which may be gained by completing a CQI and IRCA Certified ISO 9001:2026 Foundation (QMS) (FD136) Training course or equivalent.Enrolment informationBy enrolling on this course you agree to your personal information being passed to CQI and IRCA.DisclaimerFor learners undertaking the CQI and IRCA Online Assessment, all aspects relating to examination, proctoring, disqualification decisions, appeals and the issuance of results to the Approved Training Partner (ATP) are the sole responsibility of CQI and IRCA. SGS does not have oversight of, or involvement in, these processes.Trusted ISO 9001 Lead Auditor training from a leading course providerOur courses are delivered by tutors who are quality management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are continually assessed and required to complete an end-of-course written examination.Contact your local SGS office for full details of the courses available in your region.
Automotive
IATF 16949:2016 Awareness/Introduction (Module 1)
The introduction to IATF 16949:2016 Module 1 consists of 4 sessions. In order to fully complete the course and understand the IATF standard, 100% attendance is required. On completion of this course, a certiifcate will be issued.Important: Only the softcopy of the course material will be distributed on the day of training. Thus participants are reminded to bring along their laptop for the duration of the training.
Automotive
IATF 16949:2016 Internal Auditor (Module 2)
The purpose of this course is to equip participants with an understanding of auditing techniques for compliance to automotive Quality Management system IATF 16949:2016.The new IATF 16949: 2016 has adopted the risk-based thinking to enhance the process approach in the planning and implementation of an effective automotive quality management system. The inclusion of risk-based thinking changes the ways of how we plan and conduct audits.Process Approach with Risk-Based Thinking auditing technique is the new paradigm in the audit arena. This unique approach emphasizes the need for auditors to look for effectiveness of processes rather than departmental procedure conformity. The added risk-based thinking requires the auditors to look at the potential risks or opportunities within its quality management system (QMS). This approach will allow the auditors to assess not only the effectiveness and conformity of the QMS, but also the organization planning and implementation of the actions to address continual improvement.This course is aligned with other SGS Training Product offerings to support IATF 16949:2016 and is delivered by a competent tutor meeting the IATF 7.2.3 regulations and ISO 19011 audit requirements.Important: Only the softcopy of the course material will be distributed on the day of training. Thus participants are reminded to bring along their laptop for the duration of the training.
Automotive
Core Tools (Module 3)
The Core Tools Module 3 course consists of 6 sessions. In order to fully complete the course and understanf the IATF standard, 100% attendance and passing of exam is required.Prior KnowledgeBefore starting this course, learners are expected to have the following prior knowledge:Management Systems: Knowledge of the IATF 16949 standardQuality Management: A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction and understand the commonly used quality management terms and definitions, as given in ISO 9000Important: Only the softcopy of the course material will be distributed on the day of training. Thus participants are reminded to bring along their laptop for the duration of the training.
Automotive
IATF 16949:2016 Lead Auditor Course
The IATF 16949:2016 Lead Auditor Course consists of 3 modules, in order to fully complete the course and satisfy the IATF standard clauses 7.2.3 and 7.2.4, 100% attendance of all 3 modules and successful completion of tests (Moduls 2 & 3) is required.
ISO 13485 – Medical Devices
ISO Management Systems - Management Responsibilities Training Course
This training introduces you to management responsibilities under ISO Management System Standards.COURSE CONTENTOverview of ISO Standards, Annex SL standardization, and the PDCA process for continual improvement.Key management responsibilities in Clause 5 (Leadership) and Clause 9 (Performance Evaluation).COURSE CERTIFICATION:On completion of this course:The SGS certificate is available to download once you have achieved a pass mark of 80% or more in the final assessment which completes this course.You have 12 months access to this course, effective from the date of purchase.
ISO 9001 – Quality
eLearning Pathway
ISO 9001:2026 Quality Management Systems Internal Auditor Training eLearning Course
COURSE DESCRIPTIONLearn about the requirements of ISO 9001:2026 and develop the skills needed to conduct an internal audit in your organisation so that you can report on the effectiveness of the Quality Management System (QMS) implementation.OBJECTIVESFollow a systematic approach to establish processes that will improve quality and give customers confidence in the products and services you provide.Incorporate the Plan-Do-Check-Act (PDCA) model and risk-based thinking into the management system processes so that you can address risks and make the most of any opportunities.Create a culture where employees are encouraged to take an active role in consistently providing products and services that meet customer, statutory and regulatory requirements.Use quality management principles to improve customer satisfaction and raise quality awareness.Plan an internal audit of a quality management system against ISO 9001:2026 following ISO 19011 and ISO/IEC 17021-1 as applicable.Verify that the organisation is compliant with its policies, procedures and associated documents using the auditing principles and process.Report on the management system's effectiveness by gathering objective evidence and evaluating the extent to which the quality management system is being managed and continually improved.PRIOR KNOWLEDGEBefore starting this course, it is recommended that learners have the following prior knowledge:The concepts of quality management and its relationship to customer satisfaction.Commonly used terms and definitions as provided in ISO 9000 quality management guidelines and principles.
1
ISO 9001:2026 Quality Management Systems Introduction Training eLearning Course
2
ISO 9001:2026 Quality Management Systems Internal Auditor Training eLearning Course
ISO 9001 – Quality
eLearning Pathway
ISO 9001:2026 Quality Management Systems Implementation Training eLearning Course
COURSE DESCRIPTIONLearn about the requirements of ISO 9001:2026 and how to plan for the implementation of the Quality Management System (QMS) in your organisation.OBJECTIVESOn completion of this course, delegates will have an awareness of:Follow a systematic approach to establish processes that will improve quality and give customers confidence in the products and services you provide.Incorporate the Plan-Do-Check-Act (PDCA) model and risk-based thinking into the management system processes so that you can address risks and make the most of any opportunities.Create a culture where employees are encouraged to take an active role in consistently providing products and services that meet customer, statutory and regulatory requirements.Use quality management principles to improve customer satisfaction and raise quality awareness.Successfully plan and implement a management system based on an ISO standard.Manage the implementation and the project team using project management principles and techniques.Ensure changes to processes and procedures are communicated, and everyone is trained to support and contribute to the management system objectives.Complete an objective evaluation of your organisation’s current performance to ensure the processes are in place and operating as intended.Plan and prepare activities in readiness for the certification audit.PRIOR KNOWLEDGEBefore starting this course, it is recommended that learners have prior knowledge of:The concepts of quality management and its relationship to customer satisfaction.Commonly used terms and definitions as provided in ISO 9000 quality management guidelines and principles.
1
ISO 9001:2026 Quality Management Systems Introduction Training eLearning Course
2
ISO 9001:2026 Quality Management Systems Implementation Training eLearning Course
ISO 9001 – Quality
eLearning Pathway
ISO 9001:2026 Quality Management Systems eLearning Bundle Training Course
COURSE DESCRIPTIONThis course is design for anyone who requires knowledge of ISO 9001:2026 or needs to develop their skills in implementing or auditing a quality management system to improve products and services for their customers. Whether you are new to your field and learning your role or looking to strengthen your core skills within your organisation, SGS Bundled Courses will provide you with access to the training you need and can be completed at your own pace and in any order. Save money with our course bundles and get the most out of your time with SGS.OBJECTIVESOn completion of this course, delegates will have an awareness of:Establish systematic processes that will give customers confidence by improving the quality of the products and services you provide.Address risks by incorporating the Plan-Do-Check-Act (PDCA) model into the management system processes to make the most of any opportunities.Promote a proactive culture that will consistently provide products and services that meet customer, statutory and regulatory requirements.Use quality management principles to improve customer satisfaction and raise quality awareness.Successfully plan and implement a management system based on an ISO standard.Manage the implementation and the project team using project management principles and techniques.Ensure changes to processes and procedures are communicated, and everyone is trained to support and contribute to the management system objectives.Complete an objective evaluation of your organisation's current performance to ensure the processes are in place and operating as intended.Plan and prepare activities in readiness for an internal audit of the quality management system against ISO 9001:2026 following ISO 19011 and ISO/IEC 17021-1 as applicable.Confirm that the organisation is compliant with its policies, procedures and associated documents using the auditing principles and process.Evaluate the management system's effectiveness by gathering objective evidence for continuous improvement.PRIOR KNOWLEDGEBefore starting this course, it is recommended that learners have prior knowledge of:The concepts of environmental management and its relationship to the organisation’s activities, products, services and environmental impacts.Commonly used terms and definitions provided in ISO 9001:2026 quality management systems.
1
ISO 9001:2026 Quality Management Systems Introduction Training eLearning Course
2
ISO 9001:2026 Quality Management Systems Internal Auditor Training eLearning Course
3
ISO 9001:2026 Quality Management Systems Implementation Training eLearning Course
ISO 14001 – Environment
eLearning Pathway
ISO 9001:2015, ISO 14001:2026, ISO 45001:2018 Integrated Management Systems Internal Auditor Training eLearning Course
COURSE DESCRIPTIONLearn how to conduct an internal audit of an IMS based on ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018 so that you can report on the effectiveness of the management systems implementation following ISO 19011:2018 and ISO/IEC 17021-1 as applicable.This course consists of two separate eLearning modules:ISO 9001, ISO 14001 and ISO 45001 IntroductionIntegrated management systems Internal AuditorOBJECTIVESOn completion of this course, delegates will have an awareness of:Integrate a standard set of procedures using an integrated management systemUnderstand the requirements of a QMS, EMS and OH&S management system using the ISO framework and PDCA cycleRecognise the appropriate method to incorporate the standards into your organisationPlan an internal audit of an Integrated Management System based on ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018 following ISO 19011:2018 and ISO/IEC 17021-1 as applicable by using the auditing principlesVerify that the organisation is compliant with relevant policies, procedures and associated documents by gathering objective evidence and using appropriate sampling techniquesManage the roles and responsibilities of the audit team members to ensure the audit is conducted effectivelyReport on the effectiveness of the management system implementationPRIOR KNOWLEDGEBefore starting this course it is recommended that learners understand the purpose of management systems and internal audits.
1
ISO 9001:2015, ISO 14001:2026, ISO 45001:2018 Integrated Management Systems Introduction Training eLearning Course
2
ISO 9001:2015, ISO 14001:2026, ISO 45001:2018 Integrated Management Systems Internal Auditor Training eLearning Course