All courses

On 1st June 2022, the Standards Malaysia published the second revision of MS 1514:2022 Good Manufacturing Practices for Food (GMP). MS 1514:2022 is the Pre-requisite Programmes to MS 1480:2019 Food Safety Standard. This standard cancel and replaces MS 1514:2009. Two year transition period will start from the date 13th July 2022. All accredited certified facilities are required  to be transitioned to the new standard by 13th July 2024.The objective of this course is to provide learners with the knowledge and skills required to better understand the requirements of MS 1514:2022 for the effective implementation and maintenance of GMP within an organization and to contribute to its continual improvement.

ISO/IEC 17025 is the global recognized standard that developed specifically for testing and calibration laboratories that intended in seeking accreditation. It is also the basis for accreditation from an accreditation body. The current release was published in 2005. It covers testing and calibration performed using standard methods, non-standard methods, and laboratory-developed methods.Laboratories that can demonstrate compliance with ISO/IEC 17025 at assessment have demonstrated they operate using sound management practices and are technically competent to perform specific tests, calibrations and/or measurements as well as at the same time are able to generate technically valid results for which they hold accreditation.As testing and calibration data from accredited laboratories are internationally recognised and is vital in securing acceptance of the test results by the implementing countries, it is imperative that exporters take this into serious consideration. Suppliers, especially those who are export- oriented, would want to demonstrate that their products have been tested and/or calibrated by accredited laboratories that conform to recognised standards.Important: Only softcopy course material will be distributed on the day of training. Please bring along your laptop for the duration of the training.

This course aims to provide learners with the knowledge and skills required to perform first, second and third-party audits of quality management systems against ISO 9001, in accordance with ISO 19011 and ISO/IEC 17021, as applicable. All references to ISO standards in this document are to the current versions, unless stated otherwise.Learners who complete this CQI and IRCA Certified ISO 9001:2026 Lead Auditor (QMS) Training course successfully (within the five years before making an application to become a certificated auditor) will satisfy the training requirements for initial certification as an IRCA QMS auditor. For full training and general requirements, please refer to quality.org/IRCA-grades.Recommended Prior Knowledge Management systemsThe Plan, Do, Check, Act (PDCA) cycleThe core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, performance evaluation and continual improvementQuality managementThe fundamental concepts and the seven quality management principles(see ISO 9000).The relationship between quality management and customer satisfaction.ISO 9001Knowledge of the requirements of ISO 9001 and the commonly used quality management terms and definitions, which may be gained by completing a CQI and IRCA Certified ISO 9001:2026 Foundation (QMS) (FD136) Training course or equivalent.Enrolment informationBy enrolling on this course you agree to your personal information being passed to CQI and IRCA.DisclaimerFor learners undertaking the CQI and IRCA Online Assessment, all aspects relating to examination, proctoring, disqualification decisions, appeals and the issuance of results to the Approved Training Partner (ATP) are the sole responsibility of CQI and IRCA. SGS does not have oversight of, or involvement in, these processes.Trusted ISO 9001 Lead Auditor training from a leading course providerOur courses are delivered by tutors who are quality management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are continually assessed and required to complete an end-of-course written examination.Contact your local SGS office for full details of the courses available in your region.

ISO/IEC 17025 is the global recognized standard that developed specifically for testing and calibration laboratories that intended in seeking accreditation. It is also the basis for accreditation from an accreditation body. The current release was published in 2005. It covers testing and calibration performed using standard methods, non-standard methods, and laboratory-developed methods.Laboratories that can demonstrate compliance with ISO/IEC 17025 at assessment have demonstrated they operate using sound management practices and are technically competent to perform specific tests, calibrations and/or measurements as well as at the same time are able to generate technically valid results for which they hold accreditation.As testing and calibration data from accredited laboratories are internationally recognised and is vital in securing acceptance of the test results by the implementing countries, it is imperative that exporters take this into serious consideration. Suppliers, especially those who are export- oriented, would want to demonstrate that their products have been tested and/or calibrated by accredited laboratories that conform to recognised standards.What do you need?Allocate the necessary time to attend trainingA quiet place without any distractionsA laptop/ computer / tablet / smartphoneA comfortable headsetA stable internet connectionA webcam (optional)*This training will be conducted via Zoom

This course aims to provide learners with the knowledge and skills required to perform first, second and third-party audits of environmental management systems against (EMS) ISO 14001, in accordance with ISO 19011 and ISO 17021, as applicable.Learners who successfully complete this CQI and IRCA Certified Auditor/Lead Auditor (EMS) Training course (within the five years before making an application to become a certificated auditor) will satisfy the training requirements for initial certification as a certified IRCA EMS auditor. For full training and requirements, please refer to quality.org/IRCA-grades.This course is recognised by APSCA for CPD purposes, aligned with the APSCA Competency Framework and is worth 36 CPD credits.Recommended Prior Knowledge Management systemsThe Plan, Do, Check, Act (PDCA) cycleThe core elements of a management system and the interrelationship between top management responsibility, policy, planning, implementation, measurement, review and continual improvementEnvironmental management - The intended outcomes of an environmental management system:Enhancement of environmental performanceMeeting compliance obligationsAchievement of environmental objectivesISO 14001Knowledge of the requirements of ISO 14001 and the commonly used environmental management terms and definitions, which may be gained by completing a CQI and IRCA Certified ISO 14001:2026 Foundation (EMS) (FD135) Training course or equivalent.Enrolment informationBy enrolling on this course you agree to your personal information being passed to CQI and IRCA.DisclaimerFor learners undertaking the CQI and IRCA Online Assessment, all aspects relating to examination, proctoring, disqualification decisions, appeals and the issuance of results to the Approved Training Partner (ATP) are the sole responsibility of CQI and IRCA. SGS does not have oversight of, or involvement in, these processes.Trusted ISO 14001 Lead Auditor training from a leading course providerOur courses are delivered by tutors who are environmental management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are continually assessed and required to complete an end-of-course written examination.Contact your local SGS office for full details of the courses available in your region.

This course is an introduction for anyone in development, implementation, and management systems (QMS) based on ISO 9001.It is important to have a knowledge and overview of the ISO 9001, description of the Plan-Do-Check-Act (PDCA), process approach and Risk- based thinking, including other terms and definitions use in the QMS.

The purpose of the course is to enhance awareness and understanding of what ESG is and associated criteria, whilst recognising the challenges of integration and implementation of ESG into organisational strategy.

The seven basic quality control tools originated in Japan had become a popular and mandatory topic for problem solving and improvement effort.This simple graphical and statistical techniques is helpful in solving critical quality related issues. it can help organization and management to improve decision making and resolving right issues.7QC (Quality Control) tools are very effective for apparel or any others of manufacturing or service industries to visualize and solve almost every type of problem in their operationsImportant: Only the softcopy of the course material will be distributed on the day of training. Thus participants are reminded to bring along their laptop for the duration of the training.

Complying with ISO 17025 aims to engage its users in addressing compliance issues in the concrete reality of their own laboratory. Internal audits are extremely valuable tools because they provide independent and objective assessment of compliance with defined testing and calibration laboratories and other requirements. This course introduces participants to all aspects of Internal Auditing. The course covers audit planning, scheduling, auditing and review. It is applicable for all management systems, whether they're based on international, industry or best practice models. The course has a mixture of theory and practical based exercisesImportant: Only softcopy course material will be distributed on the day of training. Please bring along your laptop for the duration of the training.