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COURSE DESCRIPTIONThe aim of this course is to provide participants with an overview of changes from ISO 9001:2015 to ISO 9001:2026PRIOR KNOWLEDGEBefore starting this course, it is recommended that participants have prior knowledge of the:Management systems and understand the Plan-Do-Check-Act (PDCA) cycleConcepts of quality management and the relationship between organisation’s activities, products and servicesCommonly used quality management terms and definitions, as given in ISO 9001:2015COURSE CONTENTIntroductionTimeline of eventsTerminologyClausesAppendicesSummary

COURSE DESCRIPTIONThe aim of this course is to provide participants with an overview of the purpose and requirements of ISO 9001:2026PRIOR KNOWLEDGEBefore starting this course, it is recommended that participants have prior knowledge of the:Management systems and understand the Plan-Do-Check-Act (PDCA) cycle.The concepts of quality management and the relationship between quality management and customer satisfaction.Commonly used quality management terms and definitions, as given in ISO 9000.The requirements of ISO 9001:2015.COURSE CONTENTIntroduction to quality management, background and relationship with other management system standards.A high-level framework, clauses, process approach and risk-based thinking.Process evaluation and improvement to control and reduce undesired effects from internal and external issues.Planning for risk to ensure the management system will achieve its objectives.Leadership commitment and responsibilities.Support and what’s needed for the management system to operate effectively.Performance review and monitoring to identify any actions required for the correction and continual improvement of the management system.

COURSE DESCRIPTIONThis course will help you to understand a standard set of procedures using an integrated management system process based on the framework and requirements of ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018 standards.PRIOR KNOWLEDGEBefore starting this course, it is recommended that participants have prior knowledge of the:Management systems and understand the Plan-Do-Check-Act (PDCA) cycleConcepts of environmental management and the relationship between organisation’s activities, products and services and environmental impactsCommonly used environmental management terms and definitions, as given in ISO 14001Requirements of ISO 14001:2026COURSE CONTENTOverview of Integrated Management SystemsISO 9001:2015 Quality Management System (QMS)ISO 14001:2026 Environmental Management System (EMS)ISO 45001:2018 Occupational Health & Safety Management System (OH&S)Structure and clausesIntegrating the management systemsSummaryAssessment

This eLearning course aims to familiarise you with the auditing management systems guidelines in accordance with ISO 19011:2026.

SGS has designed this course to empower professionals with the knowledge and practical insights needed to navigate the implications of the EU AI Act across industries. Developed in partnership with CertX, it delivers expert guidance to help organizations stay ahead in a rapidly evolving regulatory landscape.COURSE CONTENTGrasp the EU AI Act’s framework – understand its risk-based approach and high-level requirements.Connect standards and practice – see how the Act aligns with current ISO standards.PRIOR KNOWLEDGENo Prior knowledge is required to complete this course.