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CQI / IRCA Accreditation We are accredited by the Chartered Quality Institute (CQI) and  International Register of Certified Auditors (IRCA) globally. This course is accredited by IRCA, 1910 - PR 357.This is a Chartered Quality Institute and International Register of Certificated Auditors Certificated Training Course.This course is recognised by APSCA for CPD purposes, aligned with the APSCA Competency Framework and is worth 36 CPD credits.DisclaimerFor learners undertaking the CQI and IRCA Online Assessment, all aspects relating to examination, proctoring, disqualification decisions, appeals and the issuance of results to the Approved Training Partner (ATP) are the sole responsibility of CQI and IRCA. SGS does not have oversight of, or involvement in, these processes.PRIOR KNOWLEDGEBefore starting this course, delegates are required to have the following prior knowledge:Knowledge of the following OHS management principles and concepts:The concept of OHS sustainable development whereby an organisation must ensure that actions of today do not degrade the environment of the future.The purpose of an initial review as the basis for establishing an OHS management system where none currently exists.Evaluation of activities, products and services in order to establish the risks and hazards associated with normal operating conditions, abnormal conditions such as start-up and shutdown and emergency situations and accidents.Considerations of risks and hazards in respect of:workplace locations;workplace activities;work-related activities carried out away from the normal place of work or base;employees, visitors and other interested parties in areas where the organisation has control and influence over health and safety;vulnerable individuals within the workplace or control of the organisation.Occupational Health and Safety legislation and how legal compliance forms part of an OH&S management system.A good appreciation of typical methods for evaluation of risks and hazards and their mitigation and the identification of improvements (e.g., risk assessments and method statements).

The objective of this course is to provide learners with the knowledge and skills required to perform social accountability audits of an organisation’s conformance in accordance with ISO 19011. This course is recognised by APSCA for CPD purposes, aligned with the APSCA Competency Framework and is worth 40 CPD credits.Recommended Prior KnowledgeBefore starting the course, learners are expected to have knowledge of the following:- SA8000® Standard- Social Accountability International (SAI) Guidance for the SA8000® Standard- Ethical Trading Initiative (ETI) Base Code- The International Labour Organisation (ILO) Standards- UN Human Rights ResolutionsTrusted Social Accountability Lead Auditor training from a leading course providerOur courses are delivered by tutors who are environmental management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are continually assessed and required to complete an end-of-course written examination.Course CertificationOn completion of this course:- Learners who attend the course in full and pass the examination will be issued with a 'Certificate of Achievement' that may satisfy part of the formal training for an individual seeking certification as a Lead Auditor.  Please refer to the relevant auditor certification body for specific requirements.- Learners who attend the full duration of the course will be issued with a 'Certificate of Attendance'.- Learners who fail the examination will be allowed to resit the examination a maximum of two times within 12 months of the end date of the course.

This course has been developed by SGS and aims to provide learners with the competency framework to assist in developing, implementing and maintaining a QMS while meeting ISO 9001:2026 requirements.Course ContentSession One: Introduction to Quality Management Systems (QMS)Session Two: ISO 9001:2026 StructureSession Three: Interpretation of Clauses 4 to 10 of  ISO 9001:2026Session Four: Implementation Guidance for ISO 9001:2026Prior KnowledgeIt will benefit learners if they have knowledge of the following principles and concepts:Management Systems:- Understand the Plan-Do-Check-Act (PDCA) cycle.Quality Management:- A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction.- Understand commonly used quality management terms and definitions, as provided in ISO 9000.Course CertificationOn completion of this course learners will be issued with a “Certificate of Attendance”.

This course aims to provide learners with an overview of the main changes from ISO 9001:2015 to ISO 9001:2026.Course Content:Session One: ISO 9001:2026 Revision against ISO 9001:2015 – Introduction and Clauses 1–6Session Two: ISO 9001:2026 Revision against ISO 9001:2015 – Clauses 7-10Prior Knowledge:It is recommended that you have a good understanding of ISO 9001 Quality Management Systems (QMS).Course Certification:On completion of this course learners will be issued with a “Certificate of Attendance”.

The purpose of this course is to provide learners with an understanding of the concept of Quality Management Systems and provides an overview of the purpose and requirements of ISO 9001:2026 as a tool for business improvement.Course Content:Session One: Introduction to the ISO 9000 Series of Management Systems StandardsSession Two: ISO 9001:2026 Overview and Clauses 4 - 6Session Three: ISO 9001:2026 – Clause 7Session Four: ISO 9001:2026 – Clause 8Session Five: ISO 9001:2026 – Clauses 9 - 10Prior Knowledge:Not applicable for this course.Course CertificationOn completion of this course, learners will be issued with a “Certificate of Attendance”.

The purpose of this course is to provide learners with the knowledge and skills required to perform an internal audit of part of a Quality Management System (QMS) based on ISO 9001:2026, report on the effective implementation and maintenance of the management system in accordance with ISO 19011:2026 and to contribute to the continual improvement of the QMS.Course Content:Session One: Process-based Quality Management Systems (QMS)Session Two: Auditing for Continual ImprovementSession Three: Audit Definition and PrinciplesSession Four: Planning and Preparation for the AuditSession Five: On-site Audit ActivitiesSession Six: Audit Reporting and Follow-upSession Seven: Auditor CompetencePrior Knowledge:Knowledge of the requirementsf of ISO 9001:2026, which may be gained by completing a QMS Introduction training course or equivalent.Management systems:- Understand the Plan-Do-Check-Act (PDCA) cycle.- Knowledge of quality management systems (QMS) and the requirements of ISO 9001:2026.Quality Management:- A basic knowledge of the concepts of quality management and the relationship between quality management and customer satisfaction.- Interpret commonly used quality management terms and definitions, as given in ISO 9000.Course CertificationOn completion of this course learners will be issued with a “Certificate of Attendance”.

The objective of this course is to provide learners with the knowledge and skills required to perform internal audits of management systems based on the requirements of ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018 (or equivalent), and report on the effective implementation and maintenance of the management system in accordance with ISO 19011.Course detailsDuration: 3 daysAccreditation: SGS certificate of attendance upon completionPrior KnowledgeBefore starting this course, learners are expected to have the following prior knowledge:▪ Management Systems:▪ Quality, environmental and OH&S management:▪ ISO 9001:2015, ISO 14001:2026 and ISO 45001:2018:Course ContentProcess-based QMSAuditing for Continual ImprovementIntroduction to EMS AuditingISO 14001:2026 Interpretation for AuditIntroduction to OH&S MSRisk Assessment: Tools, Techniques and ControlsAudits: Definitions and PrinciplesPlanning and Preparing for the AuditConducting the AuditAudit Reporting and Follow-upAuditor Competence

This course aims to provide learners who have an existing, basic knowledge of, or experience in, business continuity management with an understanding of the management systems approach and the requirements of ISO 22301, and to provide a basis for learners who wish to go on to complete CQI and IRCA Certified BCMS Auditor courses.

This course is certificated by the Chartered Quality Institute (CQI) and International Register of Certificated Auditors (IRCA).  CQI and IRCA Course Certification Number 2300 - PR 363.Course CriteriaUpon completion of the course. learners will be able to:1) Explain the purpose of business continuity management systems standards, of management system audit, of third-party certification and the business benefits of improved performance of the business continuity management system.2) Explain the role and responsibilities of an auditor to plan, conduct, report and follow up a BCMS audit in accordance with ISO 19011 (and ISO 17021 where appropriate).3) Plan, conduct, report and follow up an audit of a BCMS to establish conformity with ISO 22301 and in accordance with ISO 19011 ) and ISO 17021 where appropriate).Learners will need to demonstrate acceptable performance in these areas to complete the course successfully.Prior KnowledgeBefore starting this course, learners are expected to have the following prior knowledge of the:1) Requirements of ISO 22301:20192) Following business continuity management (BCM) principles and concepts:the purpose and benefits of a business impact analysis;the principals of risk assessment and analysis;typical business continuity strategies;business continuity response options;BCMS performance metrics, monitoring and performance measurements;exercise and testing methodologies.

The objective of this course is to provide learners with an overview of the purpose and requirements of ISO 14001:2026.However, this course does not address ISO 14001:2026 in detail.Course detailsDuration: 1 dayAccreditation: SGS certificate of attendance upon completionPrior KnowledgeBefore starting this course, you are expected to have the following prior knowledge:▪ Management Systems - understand the Plan-Do-Check-Act (PDCA) cycle.▪ Knowledge of the concepts of environmental management and the relationship between an organisation’s activities,  products and services and environmental impacts.▪ Commonly used environmental management terms and definitions, as given in ISO 14001:2026.▪ The requirements of ISO 14001:2026.Course ContentIntroduction to the ISO 14000 Series of Management System StandardsISO 14001:2026 Overview and Clause 4ISO 14001:2026 – Clauses 5, 6 and 7ISO 14001:2026 – Clause 8ISO 14001:2026 – Clauses 9 and 10

The objective of this course is to provide learners with the knowledge and skills required to perform an internal audit of part of an Environmental Management System (EMS) based on ISO 14001:2026, report on the effective implementation and maintenance of the managementsystem in accordance with ISO 19011 and to contribute to the continual improvement of the management system.Course DetailsDuration: 2 DaysAccreditation: SGS certificate of attendance upon completionPrior KnowledgeBefore starting this course, learners are expected to have the following prior knowledge:Management systems:- understand the Plan-Do-Check-Act (PDCA) cycle;- knowledge of environmental management systems (EMS) and the requirements of ISO 14001:2026.Environmental management:- the concept of environmental, sustainable development whereby an organisation must ensure that actions of today do not degrade the environment of the future;- the purpose of an initial review as the basis for establishing an EMS where none currently exists;- evaluation of activities, products and services to establish the environmental aspects associated with normal operating conditions, abnormal conditions such as start-up and shutdown and emergency situations and accidents;- considerations of environmental aspects with respect to:- emission to air, release to water and release to land;- use of raw materials, natural resources and energy;- energy emitted and lost e.g. heat, radiation, vibration, steam, and compressed air;- public nuisance such as light pollution, noise, and odour.- environmental legislation and how legal compliance forms part of an EMS;- typical methods for evaluation of the significant impacts of the environmental aspects identified and how their ranking influences operational control and priorities for improvement.Course ContentIntroduction to the ISO 14000 Series of Management System StandardsISO 14001:2026 – Interpretation for AuditAudit Definition and PrinciplesPlanning and Preparation for the AuditConducting the AuditAudit Reporting and Follow-upAuditor Competence