Project Management: Practical Tools and Skills

TOPICS COVERED IN THIS COURSEThe role of a supervisor or manager - Supervision is the art of achieving outcomes through other people. Getting the balance right is the most important skill.Behavioural styles - The key to working better with others is to understand yourself and how you like to work, and then identify how to adjust your style to suit other people.Effective communication - The communication process and how to prevent barriers to communication.Questioning skills - Successful people know the right questions to ask and, as a result, they get better answers.Giving and receiving feedback - Learn to direct behaviour and motivate performance by giving positive and constructive feedback.Managing according to the situation - Adopt the most appropriate leadership style depending on the situation with individual team members.Diagnosing development needs - When to train, coach, delegate and counsel.Managing performance - As a manager, you are responsible for managing the performance of team members, including both good and poor performers.Managing the performance conversation - Close the performance gap by understanding elements that impact performance and plan a counselling feedback session.Dealing with High Emotions - Life is 80% emotion and 20% intellect; emotion is what makes things tough.Delegating - Advantages of delegation and how to do it successfully using the five steps.Personal development plan tracker - Put the skills and behaviours you want to implement back in your workplace into action.

•Understand the value of Agile to business and operational performance•Gain knowledge and process of the Agile Scrum Method•Learn the methods and skills to integrate Scrum techniques into daily operations and projects execution•Acquire proven methods to lead manufacturing and industrial transformation•Shift from the traditional management principles to an agile approach•Identify the skills to collaborate, hold accountability, and deliver result through work teams•Acquire the methods and tools to transform to Business AgilityCOURSE OUTLINE• VUCA Business Environment• Technological Disruptive Applications• What is Agile and Business Agility• Agile Manifesto and Principles• Domains of Business Agility• The Benefits and Barriers to Business Agility• Linking Business Agility to Strategy• Agile Shift is a Management ShiftMindset ShiftWork ShiftBusiness ShiftLeadership ShiftOrganizational ShiftCulture Shift• Agile Business Transformation • Product DevelopmentManufacturingCustomer ExperienceSupply Chain ManagementInternal Functions• Tools: Customer Journey, OKR (Objectives and Key Results), Scrum, Kanban, Value Stream Mapping, Design Thinking, Swarming• Planning for a Transformation JourneyPROFESSIONAL TRAINERDr. Mui is the Transformation Practice Lead and CEO of the InfoWorks Institute. His expertise is in Change Management and Transformation. An Agile PeopleOps Coach and a Certified Scrum Master, David leads the Business Agility and Agile HR development in Asia.He has more than 30 years of business, consulting, human capital, and leadership coaching experience gained from international companies and consulting firms with a global presence. He had led and managed many mergers and acquisitions, strategic alignment, business transformation projects in the APAC and the US. Besides, he is a researcher at the Business Agility Institute.ORDr. Tai is the Management Development Practice Lead at the InfoWorks Institute, who has more than 20 years of leadership experience in the Hospitality Industry and Customer Service Management. A Certified PeopleOps Scrum Master and a Certified Professional Coach, he consults organization to develop Agile teams.He consults companies and NGOs active in developing effective teams and leadership development. Besides, he is a faculty member of the University of Sunderland and other local higher education institutes.CERTIFICATION (Attendance: 100%)Delegates who successfully completed the course will be issued a certificate by SGS Hong Kong Limited.GENERAL INFORMATIONVenue: T.S.T. / Wan Chai / Sheung Wan Training Centre / HKSTP/ TBCMedium: Cantonese supplemented with English materials*Early Bird Price will be offered to participant whose enrolment is made one month prior to the course or online booking

TOPICS COVERED IN THIS COURSEEmotional intelligence frameworkThe difference between emotional intelligence (also called EI or emotional quotient) and intelligence quotient.CommunicationThe way you communicate makes all the difference in terms of the results you achieve.Leadership powerUnderstanding the seven distinct bases of power.The generational mixLearn how to work with those from different generations.Myths of managementDiscovering that leadership may not be what we thought it would be.Feedback and tough conversationsHow constructive feedback and coaching go hand in hand to enhance the drive for improvement.Conflict managementExperiencing conflict is not pleasant but it can produce positive results, depending on how you deal with it.Leadership stylesLeadership style is not a function of your personality. It should be a strategic choice based on what suits a particular situation.Developing relationshipsUnderstand how to develop trust and trustworthy behaviours to build team effectiveness.Building your own personal development planTake responsibility for your own development and improve the triad of knowledge, skills and attitude on your way to becoming a great leader.