Single Course
Leadership and Management Skills Training (VILT)
16 Hours
Virtual Class
English
Identifier: 62965102
Course Overview
What you'll learn
Upon completion of this course, learners will be able to:
- Understand and resolve challenges facing managers transitioning into more senior roles
- Understand the fundamentals of good team work and the characteristics of a high performing team
- Communicate effectively with individuals and teams
- Understand different levels of delegation and how this affects motivation
- Understand how to engage teams and individuals and ensure team members feel valued and supported
- Understand how to identify and successfully manage conflicts with teams and individuals
- Understand how to manage expectations and develop a culture of continuous improvement
Who This Course Is For
This course is designed for:
- First line managers, new to the role
- Experienced first line managers, who need to refresh skills
There are no prior knowledge requirements but attendees will need to be in a first line management role.
About this course
This two-day training course, aimed at first line managers, supports managers or team leaders to develop 'tools' and techniques to enable them to effectively lead and motivate their teams to achieve organisational objectives.
This course consists of the following seven modules:
- Session One - Challenges for People Transitioning Into a more Senior Role
- Session Two -Team Fundamentals and Team Dynamics
- Session Three- Communication
- Session Four - Delegation and Motivation
- Session Five – Engaging with the Team
- Session Six – Dealing with Conflict
- Session Seven -Team Leadership and Decision Making