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Get into the topic of quality management and create process transparency in your company. On the basis of ISO 9001:2015 you will learn the basics and important terms for introducing a quality management system (QMS).Practical exercises enable you to quickly implement and apply what you have learned in operational practice.

In this training you will get to know the globally recognized standard ISO 9001:2015.Using numerous practical examples, you will work through all chapters of the standard and learn to understand and interpret the requirements.You will also receive practical tips on how you can use the standard profitably in your company. Understanding the ISO 9001:2015 standard and the detailed interpretation of the standard requirements is of great importance for the establishment and further development of a quality management system (QMS).

ISO 19011:2026 provides the current guidelines for auditing management systems and forms the basis for professional internal and supplier audits.In this three-day auditor training, you will gain practical skills and competencies to systematically plan, conduct and follow up audits. You will learn how to use audits effectively as a tool to assess system performance, identify improvement opportunities and support the continuous development of your organization.A strong focus is placed on practical application: through exercises, case studies and audit simulations, you will build confidence in handling real audit situations – from preparation and execution to the evaluation of results.The training is designed to be applicable across different management system standards and can be applied to all systems based on the High Level Structure (e.g. ISO 9001, ISO 14001).

Die neue ISO 19011:2026 bringt wichtige Änderungen für die Auditierung von Managementsystemen: Remote‑Audits werden voll integriert, der risikobasierte Ansatz wird erweitert, digitale Methoden und Technologien gewinnen an Bedeutung und neue Anforderungen an Auditorinnen sowie Lieferantenaudits kommen hinzu.In dieser Revisionsschulung erhalten Sie einen konzentrierten Überblick über alle wesentlichen Neuerungen und erfahren, wie Sie diese effizient und praxisnah in Ihre Auditpraxis übernehmen können. Die Schulung vermittelt bewusst nur das Relevante für die unmittelbare Umsetzung, ohne in technische Tiefen zu gehen – ideal für Auditorinnen mit wenig Zeit, aber hohem Aktualisierungsbedarf!

This training is designed to give you the relevant skills and knowledge to carry out audits of Quality Management Systems (QMS) against the ISO 9001  requirements. The principles of ISO 9001 set out an explicit management system to audit, examine and continually improve systems for a QMS.IRCA AccreditationWe are accredited by the International Register of Certified Auditors (IRCA) globally. This course is accredited by IRCA, 17977 - PR 328.Prior Knowledge RequirementsManagement systemsThe Plan, Do, Check, Act (PDCA) cycleThe core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review, and continual improvementQuality managementThe fundamental concepts and the seven quality management principles (see ISO 9000):Customer focusLeadershipEngagement of peopleProcess approachImprovementEvidence-based decision makingRelationship managementThe relationship between quality management and customer satisfaction.ISO 9001Knowledge of the requirements of ISO 9001 and the commonly used quality management terms and definitions, as given in ISO 9001, which may be gained by completing an IRCA certified QMS Foundation Training course or the equivalent.Trusted ISO 9001 lead auditor training from a leading course providerOur courses are delivered by tutors who are quality management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are continually assessed and required to complete an end-of-course written examination.Contact your local SGS office for full details of the courses available in your region.

This training is designed to give you the relevant skills and knowledge to carry out audits of Quality Management Systems (QMS) against the ISO 9001  requirements. The principles of ISO 9001 set out an explicit management system to audit, examine and continually improve systems for a QMS.IRCA AccreditationThis course is certificated by the Chartered Quality Institute (CQI) and the International Register of Certified Auditors (IRCA).  CQI and IRCA Course Number 17977 - PR 328.This course consists of 11 VILT sessions and the final examination.Prior Knowledge RequirementsManagement systemsThe Plan, Do, Check, Act (PDCA) cycleThe core elements of a management system and the interrelationship between top management responsibility, policy, objectives, planning, implementation, measurement, review, and continual improvementQuality managementThe fundamental concepts and the seven quality management principles (see ISO 9000):Customer focusLeadershipEngagement of peopleProcess approachImprovementEvidence-based decision makingRelationship managementThe relationship between quality management and customer satisfaction.ISO 9001Knowledge of the requirements of ISO 9001 and the commonly used quality management terms and definitions, as given in ISO 9001, which may be gained by completing an IRCA certified QMS Foundation Training course or the equivalent.Trusted ISO 9001 lead auditor training from a leading course providerOur courses are delivered by tutors who are quality management system experts and experienced trainers. Your knowledge and skills will be developed through an interactive and practical approach to learning. Case study materials and role-play exercises are used to develop and practice skills in all phases of auditing. Participants are continually assessed and required to complete an end-of-course written examination.Contact your local SGS office for full details of the courses available in your region.

The revision of DIN EN ISO 9001 is already underway. The new edition, DIN EN ISO 9001:2026, is expected to be published in Q3 2026. This update will align the world’s leading quality management standard with current requirements.For companies, this means: understanding the changes early and taking targeted action to maintain certification readiness and competitive strength.In this training, you will receive a concise overview of the planned changes to the standard based on the current draft ISO/DIS 9001:2025, learn the background of the revision, and understand the potential impact on your quality management system. Practical examples and recommendations will help you set the right course early.

Get into the topic of quality management and create process transparency in your company. On the basis of ISO 9001:2015 you will learn the basics and important terms for introducing a quality management system (QMS).Practical exercises enable you to quickly implement and apply what you have learned in operational practice.

In this training you will get to know the globally recognized standard ISO 9001:2015.Using numerous practical examples, you will work through all chapters of the standard and learn to understand and interpret the requirements.You will also receive practical tips on how you can use the standard profitably in your company. Understanding the ISO 9001:2015 standard and the detailed interpretation of the standard requirements is of great importance for the establishment and further development of a quality management system (QMS).

Prozesse bilden den Puls des Unternehmens. Sie fließen durch das Unternehmen und schaffen die Wertschöpfung bzw. sorgen als Unterstützungsprozesse dafür, dass die wertschöpfenden Prozesse funktionieren. ​Ein Prozess lebt von dem Zusammenwirken von Menschen, Maschinen und Materialien. Nur wenn dieses Zusammenwirken durch einen strukturierten Umgang mit den Prozessen in Form eines Prozessmanagement harmoniert, kann das Unternehmen einen Nutzen ziehen.  Ein Prozessmanagement identifiziert, analysiert, gestaltet, dokumentiert, implementiert und verbessert die internen Prozesse unter aktiver Beteiligung der im Prozess handelnden Mitarbeiter. Mit Hilfe verschiedenster Methoden (u.a. Wertstromanalyse, Tätigkeitsanalyse, Informationsflussanalyse) sowie dem Prozesswissen der beteiligten Mitarbeiter kann nachhaltiger Nutzen für das Unternehmen erzielt werden. ​

Der Erfahrungsaustausch ist eine neue Plattform, auf der Erfahrungen zur Anwendung der Normen und Umsetzung normativer Anforderungen zwischen Auditoren und/ oder erfahrenen Mitarbeitern aus verschiedenen Unternehmen ausgetauscht werden können. Dabei werden die Potentiale zur Weiterentwicklung des bestehenden Managementsysteme aufgezeigt und Ideen zur Weiterentwicklung angestoßen. Der Austausch zwischen Unternehmen und der Ausbau von Netzwerken sollen gefördert werden.