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ISO 9001:2015 - Quality Management System - Implementation eLearning Course
Schulungs-ID: 50615050
Über diesen Lernpfad
Learn about the requirements of ISO 9001:2015 and how to plan for the implementation of the Quality Management System (QMS) in your organisation.
This course consists of two separate eLearning modules:
- ISO 9001:2015 - Introduction
- ISO 9001:2015 - Implementation
Completion criteria: You will need to achieve a pass mark of 80% or more in the final assessment, to pass this course. You will then be able to download the course completion certificate. You have 12 months access to this course, effective from the date of purchase.
OBJECTIVES
By the end of this course, you will be able to:
- Follow a systematic approach to establish processes that will improve quality and give customers confidence in the products and services you provide
- Incorporate the Plan-Do-Check-Act (PDCA) model and risk-based thinking into the management system processes so that you can address risks and make the most of any opportunities
- Create a culture where employees are encouraged to take an active role in consistently providing products and services that meet customer, statutory and regulatory requirements
- Use the quality management principles to improve customer satisfaction and raise quality awareness
- Successfully plan and implement a management system based on an ISO standard
- Manage the implementation and the project team using project management principles and techniques
- Ensure changes to processes and procedures are communicated and everyone is trained so they can support and contribute to the management system objectives
- Complete an objective evaluation of your organisation’s current performance, to ensure the processes are in place and operating as intended
- Plan and prepare activities in readiness for the certification audit
AUDIENCE
Anyone who requires knowledge of the basics of ISO 9001:2015 and needs to understand how to implement the management system within their organisation.
PRIOR KNOWLEDGE
Before starting this course it is recommended that learners have the following prior knowledge:
- The concepts of quality management and its relationship to customer satisfaction
- Commonly used terms and definitions as provided in ISO 9000 quality management guidance and principles
Lernpfad
Schließen Sie jeden Abschnitt nacheinander ab, um Ihr Zertifikat zu erhalten.
1
ISO 9001:2015 - Quality Management System - Introduction eLearning Course
Online
•
60 Minutes
2
ISO 9001:2015 - Quality Management System - Implementation eLearning Course
Online
•
60 minutes
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